Interviewing principles and skills

what is informational probe

used when an interviewer wants the interviewee to elaborate on a response to clarify a point

what are the three skills for preparing an interview

Identifying the interview goal, identifying the appropriate person and arranging the interview

what is the Structure of an interview

Planned conversation that includes an introduction, a body, and a conclusion

what are the two people that an interview includes

Interviewer and interviewee

whats an interview topic

Is a standard theme explored with a particular category of questions that are asked during the interview

whats a hypothetical question

Is one that asks for an interviewee reactions to an imaginary emotion arousing or value-laden situation to guage the persons likely reaction in a real situation

what is an information gathering interview

Its focused and structured conversation where the goal is to seek out important information from another person

what is the three criteria an effective interview meets

Its structured, Its goal oriented, Its role directed

what are the three skills for opening an interview

Making a positive first impression, Establishing Rapport, and clarifying the goals of the interview

what is the first step to conducting the interview

Opening the interview

what are four more popular types of probes and ways to use them

A nudging probe, A clearinghouse probe, An informational Probe, and a reflective probe,

what's a funnel sequence

A sequence that begins with broad, open questions and proceeds toward more closed questions

what is an open questions

Broad, unstructured and allows the respondent considerable freedom to determine the amount and kind of information she or he will provide

what are some ways to make a good first impression

Dress professionally, have direct eye contact, use a firm handshake and show up early

what are three basic sequences that interview questions can be arranged

Funnel, Inverted funnel or tunnel

what is an inverted funnel sequence

a questioning sequence that begins with closed questions and proceeds to more open questions is an

what is a tunnel sequence

a questioning sequence that uses a combination of open and closed questions to gather a large amount of information in a short amount of time is a tunnel sequence

what are some suggestions to identify the right person to be interviewee and interviewer

consult professional organizations and membership directories, Use organizational websites, Use personal contacts, Acquaintances, and networks, use your instructors and call the organization directly

what is a probing question

encourages the interviewee to clarify or elaborate on partial or superficial responses and usually guides the discussion in a particular direction

what is a nudging probe

encourages the respondent to continue to responding when they feel they left it incomplete

what does structuring the interview include

identifying interview topics, and writing and sequencing interview questions

what is task goals

include asking and answering questions in a clear, concise, and thoughtful manner to acquire and convey appropriate information

what is a relational goal

include using interpersonal skills so as to be perceived as interpersonally attractive and believable

How do you establish rapport

initiate Conversations about current events, Sports, film or local items of interest,

what is an appraisal interview

is a conversation in which a supervisor or employer shares information with an employee about his or her job performance

What is an interview

is a form of oral interaction structured to achieve a goal

whats an interview schedule

is a guide that lists all the of the questions and follow-up probes to be used in an interview so that the interviewer can sequence interview questions

what is job interview

is to asses the qualification and skills of a person for employment

what is a reflective probe

is used when an interviewer wants to ensure that he or she understands the interviewee response to a questions

what is a clearinghouse probe

is used when interviewers want to make sure they have exhausted the questioning on a particular topic

what are 5 things the interviewers should do

listen actively to the interviewee, Control the breadth and depth of the questioning, record the interview, Anwser the interviewees questions and keep the interview on schedule

what are four major categories of interview questions

open questions, closed questions, probing questions, and hypothetical questions

what are the three different type of interview questions

questions of value, questions of process and questions of policy

what are the three things you need to do to arrange the interview

schedule time, Identify location and arrange physical setting

what is a persuasive interview

structured conversation intended to influence a person attitudes, beliefs or behaviors

what are the secondary goals for an interview

task goals and relational goals

who the interviewer

the person that leads and facilitates the conversation by asking questions