Interviewing principles and skills
what is informational probe
used when an interviewer wants the interviewee to elaborate on a response to clarify a point
what are the three skills for preparing an interview
Identifying the interview goal, identifying the appropriate person and arranging the interview
what is the Structure of an interview
Planned conversation that includes an introduction, a body, and a conclusion
what are the two people that an interview includes
Interviewer and interviewee
whats an interview topic
Is a standard theme explored with a particular category of questions that are asked during the interview
whats a hypothetical question
Is one that asks for an interviewee reactions to an imaginary emotion arousing or value-laden situation to guage the persons likely reaction in a real situation
what is an information gathering interview
Its focused and structured conversation where the goal is to seek out important information from another person
what is the three criteria an effective interview meets
Its structured, Its goal oriented, Its role directed
what are the three skills for opening an interview
Making a positive first impression, Establishing Rapport, and clarifying the goals of the interview
what is the first step to conducting the interview
Opening the interview
what are four more popular types of probes and ways to use them
A nudging probe, A clearinghouse probe, An informational Probe, and a reflective probe,
what's a funnel sequence
A sequence that begins with broad, open questions and proceeds toward more closed questions
what is an open questions
Broad, unstructured and allows the respondent considerable freedom to determine the amount and kind of information she or he will provide
what are some ways to make a good first impression
Dress professionally, have direct eye contact, use a firm handshake and show up early
what are three basic sequences that interview questions can be arranged
Funnel, Inverted funnel or tunnel
what is an inverted funnel sequence
a questioning sequence that begins with closed questions and proceeds to more open questions is an
what is a tunnel sequence
a questioning sequence that uses a combination of open and closed questions to gather a large amount of information in a short amount of time is a tunnel sequence
what are some suggestions to identify the right person to be interviewee and interviewer
consult professional organizations and membership directories, Use organizational websites, Use personal contacts, Acquaintances, and networks, use your instructors and call the organization directly
what is a probing question
encourages the interviewee to clarify or elaborate on partial or superficial responses and usually guides the discussion in a particular direction
what is a nudging probe
encourages the respondent to continue to responding when they feel they left it incomplete
what does structuring the interview include
identifying interview topics, and writing and sequencing interview questions
what is task goals
include asking and answering questions in a clear, concise, and thoughtful manner to acquire and convey appropriate information
what is a relational goal
include using interpersonal skills so as to be perceived as interpersonally attractive and believable
How do you establish rapport
initiate Conversations about current events, Sports, film or local items of interest,
what is an appraisal interview
is a conversation in which a supervisor or employer shares information with an employee about his or her job performance
What is an interview
is a form of oral interaction structured to achieve a goal
whats an interview schedule
is a guide that lists all the of the questions and follow-up probes to be used in an interview so that the interviewer can sequence interview questions
what is job interview
is to asses the qualification and skills of a person for employment
what is a reflective probe
is used when an interviewer wants to ensure that he or she understands the interviewee response to a questions
what is a clearinghouse probe
is used when interviewers want to make sure they have exhausted the questioning on a particular topic
what are 5 things the interviewers should do
listen actively to the interviewee, Control the breadth and depth of the questioning, record the interview, Anwser the interviewees questions and keep the interview on schedule
what are four major categories of interview questions
open questions, closed questions, probing questions, and hypothetical questions
what are the three different type of interview questions
questions of value, questions of process and questions of policy
what are the three things you need to do to arrange the interview
schedule time, Identify location and arrange physical setting
what is a persuasive interview
structured conversation intended to influence a person attitudes, beliefs or behaviors
what are the secondary goals for an interview
task goals and relational goals
who the interviewer
the person that leads and facilitates the conversation by asking questions
