Intro to Organ. Behav. Ch.14
Legitimate power is closely specified and strictly followed in organizations that are highly
bureaucratic.
Trying to eliminate political behaviors within organizations will probably
increase political behavior.
The ability to affect the perceptions, attitudes, or behaviors of others is known as
influence.
ll of the following are examples of coercive power except
information that is important to the organization.
The foundation for expert power is control over
information.
According to the model presented in the text, political behavior is seen as ethical if
it respects the rights of all affected parties.
Techniques of political behavior include all of the following except
leveraging technology.
According to a survey on how political behavior is perceived by managers,
a majority of respondents indicated they believed political behavior was more relevant at higher levels of the organization.
An up-and-coming executive who starts a trend of wearing brown suits to work is exhibiting __________ power.
referent
The negative reasons people engage in impression management include all of the following except
to further their own career.
Examples of reward power include all of the following except
transfer
What is the reasoning behind role modeling?
A leader behaves in the same way that he or she wants subordinates to behave.
Who will usually have the greatest potential influence on the actions of subordinates?
A leader with both personal and position power
__________ power is the most difficult form of power to exercise
Coercive
The most widely used and recognized analysis of the bases of power is the framework developed by _________ and __________.
French and Raven
Jim strongly disagrees with the current strategic plan, but is afraid his vote against it at the next meeting will hurt his chances for promotion. Jim schedules a dentist appointment for the same time as the meeting in order to avoid the vote. Which political behavior technique has Jim used?
Game playing
Sandra's boss recently overlooked her for a promotion. Later, Sandra discovered that one page of her resume was missing when it was delivered to her boss with her application. Due to the incomplete resume, Sandra is likely to experience which category of injustice?
Informational
In general, how do leaders exercise legitimate power?
Issuing formal requests
Which of the following is not a way that managers can use expert power?
Keeping education, experience, and accomplishments private
Which of the following statements is not true about personal power?
Leaders with strong personal power should avoid using position power.
Which of the following describes the trend among unions in the United States?
Only one-twelfth of workers are unionized, and jobs continue to move into states where union power is limited.
Referent power is similar to the concept of
charisma.
Keeping subordinates informed about company policies and the penalties for violating those policies is an example of using _______ power.
coercive
When a worker is willing to carry out a manager's work request, but only during the normal eight-hour day, he or she is exhibiting
compliance
Power is distinguished from influence due to the element of ____________.
control
The reasons for political behavior include all of the following except
control of information.
Influence should actually be seen as the ____________ of the process of one person attempting to affect another
cornerstone
From a somewhat mechanistic standpoint, managers may enhance their referent power by choosing subordinates who
have backgrounds similar to their own.
Limiting the effects of political behavior include all of the following except
effective group dynamics
A person in the organization may have crucial information about a statistical breakthrough of great importance to the organization and its strategic marketing plan. This is an example of _______________ power.
expert
Staying informed, recognizing employee concerns, and acting confident are guidelines for using ________ power.
expert
A guideline for using legitimate power is
explaining reasons for a request.
The primary bases of personal power include all of the following except
position power
Legitimate, reward, and some aspects of coercive and expert power can all contribute to
position power.
After Jack filed a discrimination complaint, he felt that his case was not handled properly and that he was not given a fair hearing. He started complaining, which had a negative impact on employee morale and the organization's culture. Jack experienced a lack of
procedural justice.
The extent to which employees perceive the processes used to determine outcomes in the organization as fair is called
procedural justice.
Referent power involves all of the following except
promotions
The best approach to managing political behavior is to
recognize that political behavior is inevitable and try to minimize its negative impact
Before trying to manage political behavior, one should understand all of the following except
the basic tactics for eliminating political behavior.
All of the following describe influence except
the target of influence can be a person or a group.