Investigating MIS - Adaptive Reading Assignment

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Which is the best description of how computing can be "green"? - Green computing reduces the consumption of fossil fuels, paper, and other office supplies and resources. - Green computing relies on smaller, less energy-intensive devices such as smartphones. - Green computing employs information technology (IT) specialists and technicians in developing countries. - Green computing involves the use of technology to reduce the impact of transportation.

Green computing reduces the consumption of fossil fuels, paper, and other office supplies and resources. Reason: E-mail and digital media use fewer resources for communication than regular mail and printing; energy-efficient computers and servers, and greater numbers of telecommuters also conserve resources and help the environment.

What is the main purpose of a decision support system? - Help extract data and create executive-level reports - Help manage processes involving a variety of quickly changing input - Help with the integration of all aspects of an organization - Help interpret data and translate it into effective decision making

Help manage processes involving a variety of quickly changing inputs Reason: Decision support systems are used to help with organizational processes when many inputs are changing rapidly.

A nationwide job search requires lengthy candidate interviews. A US content team works with an Indian graphics team. A publisher must train remotely located freelance editors. Why is videoconferencing a better choice than voice calls in all of these situations? - Video allows the participants to confer from the privacy of their own offices at any time of day. - In addition to practicality, documents can be shown on a video call and nonverbal messages can be conveyed. - Video provides clearer voice quality than traditional phone use and encourages literacy in communication technology.

In addition to practicality, documents can be shown on a video call and nonverbal messages can be conveyed.

How does John Locke's labor theory of property relate to modern management theory? - It assigns responsibility for protecting private property to government, not management. - It explains what motivates people to work: the desire to become personally wealthier. - It reasons that management should receive more property or pay than other laborers. - It argues that the products of labor (property or goods) require intelligent management.

It explains what motivates people to work: the desire to become personally wealthier. Reason: Correct. Locke's labor theory of property asserts that people increase their personal property or wealth through their own labor.

Which statement best describes why telecommuting is considered an employee benefit? - Organizations make fewer demands on employees who telecommute. - Telecommuters can set their own working hours and vacation schedules. - Not commuting to work adds flexibility to telecommuters' schedules. - Telecommuting is normally offered only to upper managers and executives.

Not commuting to work adds flexibility to telecommuters' schedules.

Who is quoted as saying "Do what you do best and outsource the rest"? - Elton Mayo - Peter Drucker - Douglas McGregor - Max Weber

Peter Drucker

Which of the following statements best describes Follett's theory of management? - In a healthy organization, managers' directions may be questioned but ultimately must be followed. - Employees must be aware of their exact roles within an organization to contribute effectively. - Managers should plan programs to train employees properly so they can succeed. - Receptivity to the flow of ideas from all levels of the organization leads to success.

Receptivity to the flow of ideas from all levels of the organization leads to success. Reason: Follett saw informal communication and good relationships as central to management.

A company uses an HR management system with artificial intelligence that scans resumes for specific colleges attended and previous employers that are known for breeding successful talent. Any resumes without these colleges or previous employers are not sent on to the HR manager to be contacted for an interview. What function is this HR management system helping the company perform? - Compensation - Retention - Forecasting - Recruiting

Recruiting

Select two options that are point-of-sale (POS) station output devices. - Speaker - Scale - Thermal printer - Barcode scanner

Speaker Thermal printer

Which two of the following problems may be solved with the capabilities of an ERP system? - A manufacturer must coordinate its new production line with elements of its supply chain. - A recruiting firm must build a web search application to cull job candidates from an international pool. - A restaurant must record its sales per item over time to coordinate with its supply ordering process. - An apparel firm needs to know how directly its marketing and advertising efforts effect sales.

- A manufacturer must coordinate its new production line with elements of its supply chain. - An apparel firm needs to know how directly its marketing and advertising efforts effect sales.

From the following list, select four typical characteristics of telecommuting. - It requires reliable, high-speed Internet access. - It allows employees to work from almost anywhere. - It reduces the environmental impact of road traffic. - It often places additional demands on employees' time. - It allows employees to take vacation whenever they desire.

- It requires reliable, high-speed Internet access. - It allows employees to work from almost anywhere. - It reduces the environmental impact of road traffic. - It often places additional demands on employees' time.

Which three of the following are components of supply chain management systems? - Manage inventory in real time - Ability to create and process purchase orders - Receive payments from customers - Schedule employee shifts - Forecast future inventory needs

- Manage inventory in real time - Ability to create and process purchase orders - Forecast future inventory needs

In which of the following scenarios is a learning management system (LMS) being used to document student activity? - Students use clickers to answer a quick multiple-choice question when they arrive in class to indicate they are present for class. - At the end of the semester, a professor reviews the grades stored in the LMS to determine the final grade that will be sent to the registrar. - Students have a semester-long project that they are required to submit in stages through their LMS.

Students have a semester-long project that they are required to submit in stages through their LMS. Reason: By checking each student's submissions, a professor is able to document student activity for this project.

How have management information systems (MIS) changed the management of organizations? More than one answer may be correct. - Managers (and employees) can communicate different types of information in a greater variety of ways. - Managers in all departments have replaced the information technology (IT) department in most organizations. - Managers can trust that all employees have read the workplace policies and understand their role in the organization. - Managers can have more information and data about the organization to help them make smarter decisions.

- Managers (and employees) can communicate different types of information in a greater variety of ways. - Managers can have more information and data about the organization to help them make smarter decisions.

Which three of the following ideas did Henri Fayol consider to be a guiding principle of management? - Managers can expect subordinates to follow orders and discipline them if needed. - There must be at least one person assisting every manager, under their direct command. - The organization's interests must take priority over the interests of individuals. - Organizational objectives require all department managers to lead together, collaboratively. - Managers must have the power and the right to give orders to subordinates.

- Managers can expect subordinates to follow orders and discipline them if needed. - The organization's interests must take priority over the interests of individuals. - Managers must have the power and the right to give orders to subordinates

A manager receives word that a large portion of inventory is missing from a shipment to a channel partner. She analyzes the RFID tracking data and determines that this part of the shipment was delivered to the wrong channel partner. Which component of supply chain management experienced a breakdown in this scenario? - Supply chain logistics - Manufacturing and assembly - Supply chain planning - Supply chain sourcing

Supply chain logistics Reason: Supply chain logistics is the moving items from one part of the chain to the next. The delivery of the shipment to the wrong channel partner represents a breakdown in logistics.

Max Weber believed that organizations were best supported by which of the following strategies? - The presence of a strong, charismatic leader. - The use of rules and organizational regulations. - Establishing monopolistic control of the market. - Encouraging autonomous decision-making among individual employees.

The use of rules and organizational regulations. Reason: Correct. Weber believed that organizations were bureaucracies best supported by rules and organizational regulations.

At the time cash registers were invented, "ringing up" a customer meant _____. - a cash register rang each time the cash drawer was opened, alerting a shop owner of register activity - calling customers to thank them for their business - the customer's total bill matched the amount of cash deposited into the drawer - a sale was made

- a cash register rang each time the cash drawer was opened, alerting a shop owner of register activity

According to the Hawthorne effect, when do employees become more productive? - When there is a large financial incentive. - When their work environment is pleasant and well lit. - When employees are given the freedom to accomplish their tasks without supervision. - When they know their work is being monitored.

When they know their work is being monitored. Reason: While Elton Mayo's studies originally sought to find how increases or decreases in lighting affected productivity, the study actually discovered that employees are more productive when they know they are being observed.

The primary advantage of mainframes computers is that they ______. - allow for communication via online meetings and e-mail - allow modifications to system capacity while the system is in use - reduce the amount of data storage required for a company's resources - provide employees with access to company files and resources

allow modifications to system capacity while the system is in use

The primary advantage of mainframes computers is that they ______. - allow for communication via online meetings and e-mail - reduce the amount of data storage required for a company's resources - provide employees with access to company files and resources - allow modifications to system capacity while the system is in use

allow modifications to system capacity while the system is in use

A business uses enterprise resource planning (ERP) systems to achieve ______. - an integrated MIS system that will strengthen its position in a competitive marketplace - an efficient, inexpensive way to integrate multiple business applications - fast access to enterprise information at any of the corporation's geographical locations - database management through a scaled-down, Cloud-based system that is accessible by a mobile phone

an integrated MIS system that will strengthen its position in a competitive marketplace

A ___ is a computer connected to a network that relies on a server to provide access to resources

client or clients

According to Mary Parker Follett, a successful business depends on ______. - specialization and division of labor - clarity and top-down direction - competence and expertise - observation and awareness of value

competence and expertise Reason: Follett saw these two factors as the source of an organization's power.

Management information systems (MIS) for communication have ______. - focused on the use of video, such as video-conferencing and webcasts - continued to improve and become more widely used each year - created a new, upper level of management in many organizations - made information technology (IT) departments the most profitable area within organizations

continued to improve and become more widely used each year

A typical flex-time policy allows employees to ______. - "bank" their work hours: they can work extra hours to earn equivalent paid time off later - take paid family leave: they can take paid time off to manage various family situations - create their own work schedules: they can change when they start and stop their workday - work from anywhere: they can decide whether they need to go to the office or worksite

create their own work schedules: they can change when they start and stop their workday

Adam Smith's Invisible Hand theory proposes that ______. - some people are better suited to certain types of labor than others, and they should be guided or steered toward those positions by others - a free, unregulated market operates better than one in which the government controls the business activities of individuals and companies - a nation's wealth depends on its acquisition of colonies that are rich in natural resources and enable increased trade with other nations - a nation will naturally accumulate wealth over time, if it divides and assigns essential labor to its citizens and taxes individual wealth

- a free, unregulated market operates better than one in which the government controls the business activities of individuals and companies

Mechanical cash registers were first created to _______. - make it more difficult for employees to steal money - hold cash payments - excite more business by "ringing up" customer sales - impress customers with their "bells and whistles"

- make it more difficult for employees to steal money

John Locke's labor theory of property proposes that ______. - laboring on natural resources does not make this shared property personal property - protecting personal property or wealth is the responsibility or job of the owner - since people own their own labor, they naturally own the products of their labor - people can only accumulate property or wealth by laboring together as a group

- since people own their own labor, they naturally own the products of their labor

Which three of these practices increase both an organization's sustainability and "green" credentials? - Using teleconferencing for meetings. - Shifting to a shorter, four-day workweek. - Encouraging employees to telecommute. - Requiring employees to carpool or use public transit.

-Using teleconferencing for meetings. - Shifting to a shorter, four-day workweek. - Encouraging employees to telecommute.

A network administrator uses employee monitoring software to _______. - track computer use of all employees from a central location in real time - spot-check any single monitor as needed from a mobile phone or tablet - apply a network Internet filter to capture and record keystrokes - access Cloud-based applications to track employee performance

track computer use of all employees from a central location in real time

Cloud computing can best be described as ______. - setting up a private server on the Internet - avoiding issues with the Internet to store data - computing data analyses in the Cloud - using the Internet to store and access resources

using the Internet to store and access resources

Which three of the following are examples of a business that would benefit from scheduling software? - A corporate graphic design business with 10 employees. Employees are permitted to telecommute work from home two days a week but must be present in the office on the other days. Employees work on client projects in teams of 2--3 people. - A restaurant that is open for lunch and dinner and has a full bar staffed with a bartender. There are 50 tables in the restaurant and each server is responsible for no more than five tables at a time. - A national drugstore chain whose policy is that there must be two cashiers, one stock person, and one manager or assistant manager working per shift. - A daycare center that is open Monday through Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have two teachers present at all times. No employee may work more than 40 hours per week.

- A restaurant that is open for lunch and dinner and has a full bar staffed with a bartender. There are 50 tables in the restaurant and each server is responsible for no more than five tables at a time. - A national drugstore chain whose policy is that there must be two cashiers, one stock person, and one manager or assistant manager working per shift. - A daycare center that is open Monday through Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have two teachers present at all times. No employee may work more than 40 hours per week.

Which two of the following are examples of managers using a decision support system? - A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. - The produce manager at a Walmart Supercenter needs to reorder fresh produce daily based on daily sales and current stock levels. - A department store manager wants to make sure that employees are not accidently scheduled on days that they have requested off. - A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms.

- A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. - A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms.

Which two of the following are examples of managers using a decision support system? - The produce manager at a Walmart Supercenter needs to reorder fresh produce daily based on daily sales and current stock levels. - A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. - A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms. - A department store manager wants to make sure that employees are not accidently scheduled on days that they have requested off.

- A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. - A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms.

Select three options that describe benefits of cloud computing. - Control of the server - Affordability for business use - Access to applications software - Flexibility of user devices

- Affordability for business use - Access to applications software - Flexibility of user devices

Select three circumstances that describe when one might use mainframe computers. - An airline taking reservations. - A company seeking better operational efficiency. - A company with off-site employees who need access to company files. - A warehouse restocking a recently published book.

- An airline taking reservations. - A company seeking better operational efficiency. - A warehouse restocking a recently published book.

In which three of the following situations would data analytics be most helpful? - An international automaker is producing a new line of vehicles in several locations and the production lines must run uniformly and smoothly. - A healthcare firm has received a vast amount of information from drug companies and research entities and must finalize their policies and communication concerning several controversial treatments. - A search engine continually adjusts its algorithms as more data enter its servers. - Two architectural firms merge, maintaining their individual identities and reputations while gaining financial efficiency.

- An international automaker is producing a new line of vehicles in several locations and the production lines must run uniformly and smoothly. - A healthcare firm has received a vast amount of information from drug companies and research entities and must finalize their policies and communication concerning several controversial treatments. - A search engine continually adjusts its algorithms as more data enter its servers.

Which two of the following are reasons why employee scheduling software was originally developed? - Improve the quality of employee performance - Make the execution of management policies more consistent - Decrease employee theft - Increase the speed of purchase order processing

- Improve the quality of employee performance - Make the execution of management policies more consistent

Which three of the following scenarios depict an employment situation that Elton Mayo believed would result in an employee becoming more engaged and productive? - At a software company, project managers working on bringing new products to the market receive monthly updates on how past products are selling and helping the company achieve its goals. - Managers at a software company have weekly meetings with their customer service staff. As a regular part of the agenda, managers report the number of customers who continued to use their product after the customer service department helped with a software malfunction or error. - An administrative assistant schedules her boss's meetings and business trips, and manages all incoming and outgoing correspondence for her department. Her manager frequently praises her and tells her what a great job she's doing. - A sales tracking report at a furniture store shows how each salesp

- At a software company, project managers working on bringing new products to the market receive monthly updates on how past products are selling and helping the company achieve its goals. - Managers at a software company have weekly meetings with their customer service staff. As a regular part of the agenda, managers report the number of customers who continued to use their product after the customer service department helped with a software malfunction or error. - A sales tracking report at a furniture store shows how each salesperson's daily sales help the store reach its quarterly quota.

How did Henri Fayol factor the welfare of employees into his guiding principles of management? - By requiring that good employees be regularly promoted or rewarded - By requiring managers to encourage people to take initiative - By requiring managers to be fair and kind to employees - By requiring clear lines of authority and communication - By requiring that all employees be fairly compensated

- By requiring managers to encourage people to take initiative - By requiring managers to be fair and kind to employees - By requiring clear lines of authority and communication - By requiring that all employees be fairly compensated

How do managers use personal computers for their business needs? - Keeping internal communication confidential - Managing database operations - Communicating via e-mail - Creating and using databases and spreadsheets

- Communicating via e-mail - Creating and using databases and spreadsheets

What are two advantages that made mainframe-based POS stations among the first commercially available local area networks? - Communication between POS stations within a store - Ongoing backup of data generated by each POS station - Ease of use by employees - Accurate transaction processing from remote stores

- Communication between POS stations within a store - Ongoing backup of data generated by each POS station

The value of data analytics to an organization can be best summarized by which statement? - Through the use of data analytics, algorithms can initiate numerous tasks, from data processing to automation. - Data analytics is a capability that supports increased organizational performance by drawing meaning from large amounts of data. - An organization can access a master system that integrates individual data systems through data analytics.

- Data analytics is a capability that supports increased organizational performance by drawing meaning from large amounts of data.

Which three of the following are key benefits of electronic point-of-sales (POS) stations? - Decreased customer wait time - Decreased shoplifting - Increased accuracy - Increased information available to managers

- Decreased customer wait time - Increased accuracy - Increased information available to managers

For what two reasons might a large organization choose to use remote desktop software rather than employee monitoring software? - Detailed oversight of a large number of employees moment-by-moment may be problematic due to capacity. - The organization needs complete, digitized information about individual workstation use from all employees. - Employee privacy concerns must be balanced with organizational needs. - Remote desktop software fits in seamlessly with other business systems, whereas employee monitoring software is a stand-alone product.

- Detailed oversight of a large number of employees moment-by-moment may be problematic due to capacity. - Employee privacy concerns must be balanced with organizational needs.

A sales manager receives weekly reports on each of the sales representatives they manage. Included in these reports are weekly sales by product, what percentage of the monthly quota the rep has achieved, and the sales ranking of reps compared to other reps in the company. These reports represent what function of a marketing information system (MKIS)? - Distributing sales and marketing information - Storing marketing data - Analyzing marketing data - Gathering marketing data

- Distributing sales and marketing information

What are three advantages of using personal computers in business? - Efficiency - Flexibility of use - Improved team communications - Increased data security

- Efficiency - Flexibility of use - Improved team communications

According the Max Weber, which of the following characteristics are fundamental to capitalism? - Ethical behavior - Increased efficiency of labor - Charity - Personal responsibility - Individual ownership of labor outcomes

- Ethical behavior - Charity - Personal responsibility

According to Adam Smith, which three of the following can increase the efficiency of labor? - Passing legislation that dictates what can be bought and sold - Reducing the distance between manufacturing steps or facilities - Inventing machines to multiply the productivity of workers - Having workers specialize in a single, simple task

- Having workers specialize in a single, simple task - Reducing the distance between manufacturing steps or facilities - Inventing machines to multiply the productivity of workers

Which 2 of the following statements accurately reflect Frederick Taylor's foundational beliefs? - Helping workers become more productive leads to jobs for more workers. - A company is most productive when rules and regulations are enforced with compassion. - In hiring, finding the best fit between a worker and a job is essential for company success. - When the company is successful, its employees are successful.

- Helping workers become more productive leads to jobs for more workers. - When the company is successful, its employees are successful.

Select three options that describe advancements made in point-of-sale (POS) system software in the 1990s (in addition to in-store sales and tax tracking). - Immediate communication with internal financial teams - Connection with smartphones and tablet - Stronger connection with customers - Across-chain sales and inventory tracking

- Immediate communication with internal financial teams - Stronger connection with customers - Across-chain sales and inventory tracking

Meera loves her job, especially the fact that she can work both from home and in the office. Lately, however, being available and accountable 24/7 is starting to crowd her, and she feels her personal life slipping away. To improve her work-life balance, what are two strategies Meera should try? - She should try including both personal and business goals on her official calendar to make sure she does not miss an essential task or meeting. Meera also can speak to her manager to see if her workload can be adjusted. - Meera should plan her day according to priorities that she's reasonably sure are achievable. The first step of her plan may include scheduling a specific time for responding to e-mails and calls. - Meera can create a physical work-life boundary by moving to the office exclusively. Also, she can maintain a strict policy of not responding to any business requests outside of work hours. - During the day, she c

- Meera should plan her day according to priorities that she's reasonably sure are achievable. The first step of her plan may include scheduling a specific time for responding to e-mails and calls. - During the day, she can take a break for informal chats with colleagues in person when she's in the office or over the phone when she's home. At the end of the day, Meera should give herself time to wind down and get the rest she needs.

What are the advantages of videoconferencing in today's business environment? Multiple select question. Managers and executives in large corporations can have more frequent contact. Organizations can increase their use of technology. Organizations can save on travel time and expenses. The ability to observe nonverbal cues improves the accuracy of communication.

- Organizations can save on travel time and expenses. - The ability to observe nonverbal cues improves the accuracy of communication.

Select three options that are examples of how client-server networks are used. - Printing from a shared computer - Data backup - Defragging a hard drive - Data storage

- Printing from a shared computer - Data backup - Data storage

In which two of the following situations would an executive support system (ESS) be most helpful? - Employees throughout the organization are showing overtime stress. - All divisions need integrated data centralization and relationship creation. - R&D must provide sales with clear information about a new product. - Vice-presidents require detailed reports from all divisions for a merger decision.

- R&D must provide sales with clear information about a new product. - Vice-presidents require detailed reports from all divisions for a merger decision.

Select the scenarios below that show how Frederick Taylor's scientific management has influenced today's business decisions. More than one answer may be correct. - Supervisors in a large warehouse notice that the robots are working faster than the humans. Employees scanning and sending items off to shipping are becoming frustrated and even physically hurt moving the items that the robots pick off the shelves. - Management decides to recalibrate the robots' speed to coordinate with the humans' speed. Hair F/X Salon owners Leticia and Fred have had high stylist turnover and low profitability this year. They now realize they had been sending mixed messages—Fred felt the stylists could do a better job without him looking over their shoulders, while Leticia thought quality would improve with accountability. The owners develop a plan going forward to reward both creativity and high standards. - A political campaign dire

- Supervisors in a large warehouse notice that the robots are working faster than the humans. Employees scanning and sending items off to shipping are becoming frustrated and even physically hurt moving the items that the robots pick off the shelves. Management decides to recalibrate the robots' speed to coordinate with the humans' speed. - A political campaign director needs to hire paid workers and volunteers on all levels, from supervisors to canvassers. Instead of seeking mostly campaign veterans, the director recruits from groups who have shown great interest in "the cause." They'll be trained and supplied with what they need to do good work. - In some urban school districts, teachers work in teams of two so less experienced teachers learn from seasoned co-teachers. In addition to their administrative responsibilities, the principal and assistant principal assign the teams and hold staff trainings throughout the year. These schools find that this system benefits both teachers and students.

Frederick Taylor's four principles of scientific management can be described as ______. - Task measurement, employee development, worker-manager collaboration, and management training - Task specialization, clear lines of authority, value of communication, and management training - Strong organizational communication, employee retention, team unity, and division of labor - Task measurement, ethical productivity, lean manufacturing, and division of labor

- Task measurement, employee development, worker-manager collaboration, and management training

Which two of the following statements illustrate a potential drawback of management information system (MIS)? - Managerial oversight is often more negatively focused on integrated MIS. - The temptation to work overtime or without breaks can lead to competition and stress. - A good management information system requires a telecommuter to achieve daily goals on time. - Many workers find that a steady flow of business information, along with its demands, blurs the boundaries between work time and personal time.

- The temptation to work overtime or without breaks can lead to competition and stress. - Many workers find that a steady flow of business information, along with its demands, blurs the boundaries between work time and personal time.

Select two ways telecommuting managers will most likely be affected by improvements in management information systems (MIS) and other technologies? - They will be able to do additional tasks on their mobile phones. - They will no longer need to take different time zones into account. - They will face additional work demands on their personal time. - They will be forced to use additional mobile devices for work.

- They will be able to do additional tasks on their mobile phones. - They will face additional work demands on their personal time.

In which of the following scenarios is a learning management system (LMS) being used to administer assignments? - Before the semester begins, a professor aligns the syllabus with the LMS so that students receive automated reminders about required readings and when essays are due. - At the end of the semester, a professor reviews the grades stored in the LMS to determine the final grade that will be sent to the registrar. - Students use clickers to answer a quick multiple-choice question at the beginning of the class period to demonstrate that they were present in class that day.

Before the semester begins, a professor aligns the syllabus with the LMS so that students receive automated reminders about required readings and when essays are due. Reason: By putting syllabus information into the LMS, the professor is able to ensure that all students have access to reading assignments and know the due dates for their papers. This scenario demonstrates the LMS function of administering class activities and assignments.

What was the driving principle behind McGregor's Theory Y? - Employees need close supervision. - Increases (and decreases) in lighting affect employee productivity. - Employees are capable of working without constant supervision. - Managers should focus on the prosperity of the company.

Employees are capable of working without constant supervision. Reason: According to McGregor, Theory Y managers believed that employees are trustworthy and able to complete tasks on their own.

Which statement best describes common employer conditions or limits on flex-time policies? - Employees must first complete training in telecommuting and prove they are capable of working from home. - Employees must be able to complete their work assignments and responsibilities, including those requiring in-person attendance. - Employees must work for the organization for a certain period of time before they can begin using flex-time. - Employees must sign up for flex-time during a given enrollment period each year, or wait for the next year.

Employees must be able to complete their work assignments and responsibilities, including those requiring in-person attendance. Reason: Often employees are unable to use flex-time on days when they cannot schedule around in-person work events.

An electrical company is considering opening a new location in North Idaho. In order to determine the size of the new location, it uses its HR management system to determine the number of employees to transfer from other locations, how many new employees it would like to hire for that location, and what each employees' role would be. What function is this HR management system helping the company perform? - Forecasting - Scheduling - Compensation - Recruiting

Forecasting Reason: Forecasting is used to determine future needs, so it would be appropriate to use in this scenario.

An advertising campaign for a hair removal product placed ads on different websites. The ad on each website listed a unique URL where customers could go to buy the product; otherwise the content was the same. A marketing manager needs to place ad buys for the next quarter and wants to focus all of his advertising dollars on the previous quarter's top revenue-generating websites. He uses the company's marketing information system (MKIS) to determine which URLs generated the most revenue. This is an example of using an MKIS to ______. - evaluate competitive marketing campaigns - construct a marketing model - evaluate the return on investment for each ad placement in a marketing - assist with cost-benefit analysis

evaluate the return on investment for each ad placement in a marketing Reason: This scenario shows the marketing manager analyzing each facet of the campaign's return on investment and making decisions for the future of the campaign based on that information.

In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________. - employee attitudes about their work - the correct management method - manager attitudes toward their employees - how to hire better employees

manager attitudes toward their employees

According to Henri Fayol, the main roles or responsibilities of a manager are ______. - developing principles of administration and directing their application - planning, organizing, staffing, directing, and controlling processes - hiring, training, leading, disciplining, and firing staff as needed - analyzing requirements and making necessary changes to operations

planning, organizing, staffing, directing, and controlling processes

As management information systems (MIS) technology improves, managers' jobs will likely change because ______. - organizations will face greater competition from more tech-savvy small businesses - new applications will make full-time managers less necessary to the organization - more tech-savvy employees will require more supervision and discipline from managers - some tasks will be performed by online services and staff using collaboration tools

some tasks will be performed by online services and staff using collaboration tools

The purpose of executive support systems (ESS) is to ______. - create charts and graphs more rapidly than presentation software - support decision making by compiling and organizing data into clear, usable reports - integrate processes that document employee performance and compensation - replace older business intelligence systems that served a narrower function

support decision making by compiling and organizing data into clear, usable reports

In his theories of management, Peter Drucker placed special emphasis on ______. - the importance of involving employees in the decision-making process - the importance of setting profit goals - the principles of macroeconomic theory - the implications of a rising blue-collar population

the importance of involving employees in the decision-making process


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