IS Final C 10-12

How is a knowledge asset different from a physical​ one? A. Knowledge is not subject to the law of diminishing returns as physical assets are. B. Knowledge cannot be sold. C. The value of knowledge decreases as more people share it via their communities of practice. D. There is no difference because a physical asset contains a knowledge asset. E. Knowledge is a tangible asset that depreciates over time.

A. Knowledge is not subject to the law of diminishing returns as physical assets are.

​________ allows scientists the ability to create graphical renditions of DNA. A. Augmented reality B. XML C. Business intelligence D. HTML E. Data modeling

A. augmented reality

BarnesandNoble.com is an example of​ ________ electronic commerce. A. ​business-to-consumer (B2C) B. ​government-to-business (G2B) C. ​consumer-to-consumer (C2C) D. ​business-to-business (B2B) E. ​government-to-consumer (G2C

A. business to consumer

A​ ________ is an informal social network of professionals and employees within and outside the firm who have similar​ work-related activities and interests. A. community of practice B. knowledge loop C. community of data D. community for social justice E. knowledge creation circle

A. community of practice

Buying a silver coin from an individual on eBay is an example of​ ________ electronic commerce. A. ​consumer-to-consumer (C2C) B. ​government-to-business (G2B) C. ​business-to-consumer (B2C) D. ​business-to-business (B2B) E. ​government-to-consumer (G2C)

A. consumer to consumer

The fastest growing form of retail trade in the United​ States, Europe, and Asia is​ ________. A. ​e-commerce B. ​consumer-to-business (C2B) commerce C. customer relationship churning D. supplier partnerships E. product services

A. e-commerce

The acronym ESS stands for​ ________. A. executive support system B. electronic systems server C. ​e-commerce sales system D. earth system standard E. ​e-commerce security system

A. executive support system

A(n) ________ system is a​ decision-making tool that follows a series of​ IF-THEN-ELSE rules. A. expert B. operations C. business D. logical E. decision

A. expert

Regarding the​ decision-making process,​ ________ includes discovering and understanding problems occurring in the organization. A. intelligence B. networking C. implementation D. choice E. design

A. intelligence

A(n) ________ is a major type of​ KM, which includes specialized workstations that enable​ scientists, engineers, and other knowledge workers to create and discover new knowledge. A. knowledge work systems B. competitive advantage C. feedback D. intelligent technique E. ​enterprise-wide KMS

A. knowledge work systems

The fastest growing type of B2C​ e-commerce is​ ________. A. mobile B. ​client/server C. brick and mortar D. intranet E. auctions

A. mobile

Regarding business intelligence and analytics​ capabilities, a(n)​ ________ could enable users to filter data and isolate impacts of variable changes. A. parameterized report B. production report C. ad hoc query D. ​dashboards/scorecard E. drill down

A. parameterized report

The knowledge management value chain begins with the​ ________. A. procurement of knowledge B. distribution of dividends C. pull notification triggers D. push notification triggers E. report of storage capacity

A. procurement of knowledge

A decision where only part of the problem has an obvious answer is an example of​ a(n) ________ decision. A. semistructured B. poor C. structured D. networking E. unstructured

A. semistructured

Information in​ folders, messages,​ memos, proposals,​ emails, graphics, electronic slide​ presentations, and even videos created in different formats and stored in many locations is considered​ ________ knowledge. A. unstructured B. basic C. advanced D. explicit E. structured

A. unstructured

Downloading a movie from the Internet is an example of​ ________. A. information asymmetry B. digital goods C. market segmentation D. the traditional marketplace E. delayed gratification

B. digital goods

Regarding business intelligence and analytics​ capabilities, a(n)​ ________ allows moving from a​ high-level summary to a​ micro-level view. A. production report B. drill down C. ​dashboards/scorecard D. parameterized report E. ad hoc query

B. drill down

The​ ________ role is NOT one of the activities that managers are expected to perform in an organization. A. interpersonal B. high velocity C. informational D. counseling support E. decisional

B. high velocity

A​ manager's ________ role includes obtaining the most​ up-to-date information. A. service B. informational C. data worker D. functional E. decisional

B. informational

To transform information into​ ________, a firm must expend additional resources to discover​ patterns, rules, and contexts. A. data B. knowledge C. feedback D. clients E. content

B. knowledge

​________ is the study of how computers can potentially improve without human programming. A. Intranet B. Machine learning C. Enterprise engineering D. Intelligent agents E. Fuzzy logic

B. machine learning

According to the​ E-Commerce Presence​ Map, activities such as education and branding are considered​ a(n) ________ type of presence. A. email B. offline media C. website D. social media E. database development

B. offline media

Which of the following options is NOT a unique feature of​ e-commerce technology? A. Marketing messages are more​ personalized, and products are customized. B. Our geographic boundaries now determine our network experience. C. There is one set of technical standards across the globe. D. The consumer is a participant in the process of delivering products or services. E. The information density has increased.

B. our geographic boundaries now determine our network experience

A(n) ________ is an Internet business model that provides an initial point of entry to the web along with specialized content and other services. A. content provider B. portal C. market creator D. ​e-tailer E. community provider

B. portal

The​ ________ of the web makes it possible to deliver messages with​ text, audio, and video simultaneously to large numbers of people. A. universal standards B. richness C. interactivity D. information density E. global reach

B. richness

Not allowing credit if an​ individual's credit score is below 600 is an example of​ a(n) ________ decision. A. unstructured B. structured C. poor D. networking E. semistructured

B. structured

A report showing an​ employee's age as a negative number is useless because it lacks​ ________. A. completeness B. validity C. scalability D. timeliness E. consistency

B. validity

The use of computers​ (hardware and​ software) to emulate human behavior is called​ ________. A. data intelligence​ (DI) B. information technology​ (IT) C. artificial intelligence​ (AI) D. information intelligence​ (II) E. information systems​ (IS)

C. AI

From an information technology​ perspective, ________ includes the infrastructure for​ warehousing, integrating,​ reporting, and analyzing data from the business environment. A. information systems​ (IS) B. data​ (D) C. business intelligence​ (BI) D. management information systems​ (MIS) E. information technology​ (IT)

C. BI

Mapping areas of a state with higher diabetes rates is an example of a​ ________. A. worldwide information systems​ (WWIS) B. production information systems​ (PIS) C. geographic information systems​ (GIS) D. mapping information systems​ (MIS) E. database DDL statement

C. GIS

​________ targeting techniques increase the effectiveness of​ banners, rich​ media, and video ads. A. Data worker B. Operations C. Behavioral D. Business function E. Production worker

C. behavioral

A strong foundation in database technology is required for​ ________. A. information systems development B. tangible asset procurement C. business intelligence and analytics D. business process management E. secure financial planning

C. business intelligence and analytics

iTunes has dramatically​ ________ illegal music downloads. A. complicated B. processed C. decreased D. increased E. encouraged

C. decreased

Regarding the​ decision-making process,​ ________ includes examining alternatives to solve the problem. A. intelligence B. implementation C. design D. networking E. choice

C. design

A broad term to describe extending a marketplace beyond traditional boundaries is called​ ________. A. market watch B. market basket C. marketspace D. business intelligences E. business processes

C. marketspace

The primary benefit of disintermediation to the consumer is​ ________. A. adding distributors for the customer B. adding distribution layers to the customer C. removing layers and reducing costs D. complicating distribution layers to the customer E. adding retailers for the customer

C. removing layers and reducing costs

​"Training" a system by providing specific examples of desired inputs and outputs identified by humans in advance is called​ ________. A. ​case-based approach​ (CBA) B. knowledge approach​ (KA) C. supervised learning D. unsupervised learning E. knowledge reasoning​ (KR)

C. supervised learning

​________ enables the​ computer-to-computer exchange between two organizations of standard transactions such as​ invoices, shipment​ schedules, or purchase orders. A. Social media B. Cloud computing C. XML D. EDI

D. EDI

Identifying​ ________ is a way for managers to determine how to measure the effectiveness of an organization. A. MISQs B. ISRs C. ROs D. KPIs E. PIKs

D. KPIs

A massive online course available to the general public is called a​ ________. A. learning management system B. technology system C. content management system D. MOOC E. training system

D. MOOC

Organizational learning is the result of knowledge​ ________. A. acquisition B. dissemination C. storage D. application E. scenarios

D. application

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include accident ratios and equipment downtown. A. instructional technology B. learning and growth C. customer D. business process E. financial

D. business process

According to your​ text, Elemica's website for buying and selling chemicals is an example of​ ________ electronic commerce. A. ​business-to-consumer (B2C) B. ​government-to-consumer (G2C) C. ​consumer-to-consumer (C2C) D. ​business-to-business (B2B) E. ​government-to-business (G2B)

D. business to business

The​ ________ model of management describes the five traditional functions of managers as​ planning, organizing,​ coordinating, deciding, and controlling. A. economic B. behavioral C. trickle down D. classical E. distributed

D. classical

A(n) ________ is an Internet business model that provides an online meeting place where people with similar interests can communicate and share information A. ​e-tailer B. market creator C. content provider D. community provider

D. community provider

A(n) ________ is an Internet business model in which information content is sold and distributed. A. community provider B. portal C. market creator D. content provider E. ​e-tailer

D. content provider

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include customer loyalty and customer retention. A. learning and growth B. financial C. instructional technology D. customer E. business process

D. customer

If a website changes its prices based on the demand characteristics​ (e.g., concert​ tickets), this would be an example of​ ________. A. organizational pricing B. digital pricing C. bit pricing D. dynamic pricing E. webpricing

D. dynamic pricing

A(n) ________ is an Internet business model that sells products directly to consumers or to individual businesses. A. portal B. content provider C. community provider D. ​e-tailer E. market creator

D. e-tailer

According to the​ E-Commerce Presence​ Map, activities including newsletters are​ a(n) ________ type of presence. A. social media B. website C. offline media D. email E. database development

D. email

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include cash flow and return on equity. A. learning and growth B. instructional technology C. business process D. financial E. customer

D. financial

________ algorithms were inspired by biological systems that examine optimal solutions for a given problem based on big data. A. Fuzzy logic B. ​3D-modeling C. Augmented reality D. Genetic E. Internet

D. genetic

Regarding the​ decision-making process,​ ________ includes making the chosen solution work. A. choice B. intelligence C. design D. implementation E. networking

D. implementation

The iPhone voice Siri is a type of​ ________. A. intelligent arm B. bot C. intelligent scope D. intelligent agent E. instructional scope

D. intelligent agent

​________ represents an​ organization's business processes that are designed to​ create, store,​ transfer, and apply knowledge. A. Dissemination nation B. Electronic commerce C. Application sciences D. Knowledge management E. Feedback loop modeling

D. knowledge management

The global positioning system​ (GPS) enables​ ________-based services for consumers via their smartphones. A. financial B. sales C. procurement D. location E. manufacturing

D. location

A(n) ________ network learns from identifying patterns in large datasets. A. augmented B. local area C. 3D D. neural E. wide area

D. neural

According to the​ E-Commerce Presence​ Map, activities such as conversation and engagement are considered​ a(n) ________ type of presence. A. offline media B. email C. database development D. social media E. website

D. social media

E-commerce has become more​ ________. A. ​stable, mobile, and less expensive B. ​secure, private, and less expensive C. ​individual, static, and global D. ​social, mobile, and local E. ​mobile, private, and global

D. social, mobile, and local

In information​ systems, SaaS stands for​ ________. A. systems security as a service B. security as a service C. systems as a service D. software as a service E. social as a service

D. software as a service

​________ is the collective and individual experience applied to solving problems. A. Feedback B. Content C. Knowledge D. Wisdom E. Data

D. wisdom

​________ allows for the automated creation of designs using advanced graphics software. A. TIO B. CAV C. AIB D. CIB E. CAD

E. CAD

Regarding business intelligence and analytics​ capabilities, a(n)​ ________ allows users to generate their own reports based on searches. A. ​dashboards/scorecard B. production report C. drill down D. parameterized report E. ad hoc query

E. ad hoc query

A​ manager's ________ role includes handling disputes. A. functional B. informational C. data worker D. service E. decisional

E. decisional

​A(n) ________ is a major type of KM that​ collects, stores, and disseminates digital content and knowledge. A. feedback B. knowledge work system C. intelligent technique model D. competitive advantage E. ​enterprise-wide KMS

E. enterprise-wide KMS

Knowledge management​ ________ the ability of the organization to learn from its environment. A. distorts B. skews C. hampers D. interferes with E. increases

E. increases

​A(n) ________ is a major type of​ KM, which provides tools for discovering patterns and applying knowledge to discrete decisions. A. ​enterprise-wide KMS B. competitive advantage C. feedback D. knowledge work systems E. intelligent technique

E. intelligent technique

A scientist who works to create information for organizations is considered​ a(n) ________ worker. A. chain B. unskilled C. production D. database E. knowledge

E. knowledge

Neural networks​ ________ to distinguish between valid and fraudulent credit purchases. A. retain extraneous data B. create an Intranet C. use the Internet D. delete extraneous information E. learn from patterns in data

E. learn from patterns in data

​________ systems are used by both organizations and universities to​ manage, deliver, and assess learning and training content. A. Security B. Training C. Database D. Database management E. Learning management

E. learning management

Behavioral models suggest that the actual actions of managers are​ ________ than previously believed. A. more systematic B. better organized C. more reflective D. less reactive E. more informal

E. more informal

________ is another name for​ e-hubs. A. Digital goods B. XMAL C. Central processing D. EDI E. Net marketplaces

E. net marketplaces

FedEx has been using​ ________ to develop models of how customers will respond to price changes and new services. A. parameterized reports B. production reports C. random numbers D. unstructured analytics E. predictive analytics

E. predictive analytics

Senior executives determining​ five-year goals is an example of​ a(n) ________ decision. A. ​auto-structured B. structured C. poor D. networking E. unstructured

E. unstructured

A manager that is considered to be a​ "super user"​ ________. A. prefers unstructured decision making B. receives standard reports C. tends to work for smaller organizations D. is considered super because they are easy to work with E. wants to create their own reports and use more sophisticated analytics

E. wants to create their own reports and use more sophisticated analytics