IS438

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_____ processes include defining and authorizing a project or project phase. a. Initiating b. Planning c. Executing d. Monitoring and controlling

a

_____ is the tendency for project scope to keep getting bigger and bigger.

Scope Creep

"What is the project's budget?" This is an example of a project's ____ constraint.

cost

In addition to providing input for budgetary estimates, the process of _____ provides a cost baseline.

cost budgeting

A rough order of magnitude estimate can be referred to as a _____ estimate. a. definitive b. budgetary c. final d. ballpark

d

A(n) _____ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project. a. project charter b. business case c. project scope statement d. work breakdown structure

d

A category of software that can help align projects with business strategy is called __)___ tools.

Business Service Management (BSM)

_____ are new requirements imposed by management, government, or some external influence.

Directives

A _____ is an organizational group responsible for coordinating the project management function throughout an organization. a. Project Management Office b. Project Management Professional c. Project Management Center d. Portfolio Group

a

A network diagramming technique in which boxes represent activities is known as a(n) _____. a. PDM b. CPM c. ADM d. PERT

a

Fast tracking is an example of a tool used in _____ management. a. time b. quality c. communication d. risk

a

In a _____organizational structure, program managers, rather than functional managers or vice presidents, report to the CEO. Their staffs have a variety of skills needed to complete all required tasks within their programs. a. project b. symbolic c. matrix d. functional

a

The improvement of the product and process in the Scrum method is discussed at the _____. a. sprint reflection meeting b. sprint review meeting c. kick-off meeting d. daily Scrum meeting

a

The project stakeholder management knowledge area maps to the _____ process group by identifying stakeholders a. initiating b. planning c. executing d. monitoring and controlling

a

The total direct and indirect costs incurred in accomplishing work on an activity during a given period is known as the _____.

actual cost

Analogous estimates are also known as _____ estimates. a. bottom-up b. top-down c. parametric d. budgetary

b

Developing a _____ is a planning process that occurs in the Project Integration Management knowledge area. a. schedule management plan b. project management plan c. WBS d. quality management

b

Payback occurs when: a. the net cumulative benefits minus costs equal one. b. the net cumulative benefits equal the net cumulative costs. c. the net costs are lower than the cumulative benefits. d. the cumulative benefits are double the cumulative costs.

b

Project procurement management mainly involves: a. making effective use of the people involved with the project. b. buying goods and services for a project from outside the performing organization. c. generating, collecting, disseminating, and storing project information. d. identifying and analyzing stakeholder needs while managing and controlling their engagement.

b

Projects must operate in a broad organizational environment, and project managers need to consider projects within the greater organizational context. _____ describes this holistic view of carrying out projects within the context of the organization. a. Linear analysis b. Systems thinking c. Reductionism d. The silo approach

b

A(n) _____ is a methodology that converts value drivers, such as customer service, innovation, operational efficiency, and financial performance, to a series of defined metrics.

balanced scorecard

17. _____ states that work expands to fill the time allowed. a. Murphy's Law b. Miller's Law c. Parkinson's Law d. Einstein's Law

c

The _____ approach for constructing a WBS involves refining the work into greater and greater levels of detail. a. analogy b. bottom-up c. top-down d. mind mapping

c

The business case includes information on _____. a. the business need for the project b. relevant government or industry standards c. the project objective, high-level requirements, and time and cost goals d. policies, procedures, guidelines, and systems that influence a project's success

c

Which of the following is true about the agile method? a. It is often used when a project team can express the scope early in the product life cycle. b. It is used when a project team wants to provide a potentially shippable product earlier rather than later. c. It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product. d. It is used when project teams want to use the predicative approach to a project.

c

Which of the following is true of analogous estimates? a. Their main disadvantage is that they cost more than other techniques. b. They are the only technique which do not require expert judgement. c. They are most reliable when previous projects are similar in fact with current projects. d. They use project characteristics in a mathematical model to estimate project costs.

c

Which of the following is true of earned value? a. It is the actual cost plus the planned cost. b. It is based solely on the total cost estimate to be spent on an activity. c. It is an estimate of the value of the physical work actually completed. d. It is also known as the planned value.

c

Work performance information and cost forecasts are main outputs of the _____ process. a. cost budgeting b. cost estimating c. cost control d. cost pricing

c

In the _____ phase of the project life cycle, the work is completed, and customers should accept the entire project.

close-out

An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. This would be an example of _____. a. cost forecasting b. a preventive action c. defect repairs d. a corrective action

d

Indirect costs are: a. directly related to performing the project. b. those that cannot be allocated to projects. c. those that can be easily controlled by managers. d. not directly related to the products or services of a project.

d

Profits may be defined as: a. expenses plus net income. b. costs plus revenues. c. revenues plus expenses. d. revenues minus expenditures.

d

The budget is one of the three values of earned value management and is also known as _____. a. earned value b. actual cost c. indirect cost d. planned value

d

One of the first reality checks on scheduling that a project manager should make is to review the _____.

draft schedule

The _____ is the portion of the approved total cost estimate planned to be spent on an activity during a given period.

planned value


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