IST 352 Chapter 4

FALSE

Systems analysis is the first phase of the systems development life cycle.

Mission statement

"We are in the business of designing, fabricating, and selling to retail stores high-quality wood furniture" is what kind of statement? A) business statement B) mission statement C) goal statement D) corporate policy

TRUE

"We are in the business of selling high-quality men's shoes" is an example of a mission statement.

TRUE

"What information requirements will satisfy our business's decision-making needs today and well into the future?" is a question that might be asked by a planning-based approach to project identification and selection.

bottom-up planning

A generic information systems planning methodology that identifies and defines IS development projects based on solving operational business problems or taking advantage of some business opportunities defines: A) democratic planning B) bottom-up planning C) top-down planning D) foundation planning

FALSE

A location-to-function matrix identifies which organizational units are located in or interact with a specific business function

TRUE

An IS manager, a formal planning group, a user department, and a development group are possible sources for information systems development projects.

B2B

An Internet-based communication that supports business-to-business activities best describes: A) Internet B) electronic commerce C) electronic data interchange D) B2B

FALSE

An Intranet refers to the use of the Internet between firms.

identifying pressing organizational problems

An advantage of the bottom-up planning approach is: A) identifying pressing organizational problems B) broader perspective C) improved integration D) better understanding

Corporate strategic planning

An ongoing process that defines the mission, objectives, and strategies of an organization refers to: A) corporate strategic planning B) analysis C) goal setting D) information systems planning

Information Systems planning

An orderly means of assessing the information needs of an organization and defining the systems, databases, and technologies that will best satisfy those needs best defines: A) information systems planning B) mission statement C) objective statement D) competitive strategy

TRUE

Organizations that have Intranets dictate what applications will run over the Intranet and the speed and quality of the hardware connected to the Intranet

FALSE

The Baseline Project Plan is the primary deliverable from the project identification and selection phase.

FALSE

The South Korean-produced Hyundai uses a product focus competitive strategy.

TRUE

The criteria used to evaluate projects will vary by organization.

Strategic Alignment

The extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals describes: A) potential benefits B) resource availability C) technical difficulty or risks D) strategic alignment

Potential Benefits

The extent to which the project is viewed as improving profits, customer service, etc., and the duration of these benefits best defines which of the following evaluation criteria? A) potential benefits B) resource availability C) technical difficulty or risks D) strategic alignment

developing a transition strategy and plans

The third activity in the ISP process is: A) describe the target situation, trends, and constraints B) describe the current situation C) developing a transition strategy and plans D) develop the logical design

top-down planning

This approach begins by conducting an extensive analysis of the organization's mission, objectives, and strategy and determining the information requirements needed to meet each objective: A) foundation planning B) democratic planning C) top-down planning D) bottom-up planning

TRUE

When classifying and ranking projects, resource availability, potential benefits, and project size/duration are possible evaluation criteria.

FALSE

When comparing alternative methods for making information systems identification and selection decisions, top management has the smallest project size and a cross-functional focus.

TRUE

When developing an Internet EC application, developers must deal with several unknown factors, including the user, connection speed, and access method

Assess current IS-related assets

Which of the following is the first ISP step? A) Develop target blueprints B) Assess current IS-related assets C) Define a series of scheduled projects D) Assign resources

Mission Statement

A ________ is a statement that makes it clear what business a company is in.

TRUE

A competitive strategy is the method by which an organization attempts to achieve its mission and objectives.

TRUE

Bottom-up planning is an ISP methodology that identifies and defines IS development projects based upon solving operational business problems.

TRUE

Data redundancy and users having little confidence in the quality of data are reasons why improved information systems project identification and selection is needed.

FALSE

Due to the principle of incremental commitment, a selected project will result in a working system.

TRUE

During ISP, the current and future organizational needs are modeled, and strategies and project plans to migrate the current information systems and technologies to their desired future state are developed.

TRUE

During corporate strategic planning, executives typically develop a mission statement, statements of future corporate objectives, and strategies designed to help the organization reach its objectives.

adhering to the incremental commitment principle

If the project team and organizational officials reassess the project after each subsequent SDLC phase to determine if the business conditions have changed or if a more detailed understanding of a system's costs, benefits, and risks suggest that the project is not as worthy as previously thought, they are: A) adhering to the incremental commitment principle B) overly cautious C) using a CASE methodology D) adhering to a bottom-up commitment principle

"to be" matrices

Matrices of the target or "future" situation are sometimes called: A) forward-looking matrices B) "to be" matrices C) candidate matrices D) proposed matrices

FALSE

Mission statements are often referred to as critical success factors.

TRUE

Nonintegrated systems used in the past are being replaced with cooperative, integrated enterprise systems that can easily support information sharing.

TRUE

Objective statements are a series of statements that express an organization's qualitative and quantitative goals for reaching a desired future position.

A competitive strategy can be formulated

Once a company has defined its mission and objectives: A) goals can be established B) an information architecture can be developed C) project analysis can begin D) a competitive strategy can be formulated

All of the above

Potential development projects can be identified by: A) a steering committee B) top management C) a senior IS manager D) all of the above

FALSE

Projects identified by top management have a cross-functional focus.

FALSE

Requirements determination and requirements structuring are two processes that can significantly improve the quality of project identification and selection decisions

Have a strategic, organizational focus

Research has found that projects identified by top management more often: A) have a narrow, tactical focus B) reflect diversity and have a cross-functional focus C) have a strategic, organizational focus D) will integrate easily with existing hardware and systems

Unit-to-function

The matrix that identifies the relationships between organizational entities and each business function is: A) unit-to-function B) location-to-unit C) function-to-process D) entity-to-process

TRUE

The product focus or niche competitive strategy is similar to both the low-cost and differentiation strategies, but with a much narrower market focus

describe the target situation, trends, and constraints

The second activity in the ISP process is: A) describe the target situation, trends, and constraints B) describe the current situation C) develop a transition strategy and plans D) develop the logical design

Information systems planning

The second planning process that can play a significant role in the quality of project identification and selection decisions is called: A) strategic alignment B) cost/benefit analysis C) information systems planning D) incremental commitment

TRUE

The systems identification and selection process for an Internet-based electronic commerce application is no different than the process followed for other applications.

TRUE

To benefit from a planning-based approach for identifying and selecting projects, an organization must analyze its information needs and plan its projects carefully

TRUE

To build the most effective information systems, an organization must clearly understand its mission, objectives, and strategy.

If not viewed from the top, totally new management information systems may be implemented rather than planning how to evolve existing systems.

Which of the following best describes the top-down planning approach advantage, improved integration? A) If not viewed from the top, totally new management information systems may be implemented rather than planning how to evolve existing systems. B) If not viewed from the top, planners may lack sufficient management acceptance of the role of information systems in helping them achieve business objectives. C) If not viewed from the top, planners may lack the understanding necessary to implement information systems across the entire business rather than simply to individual operating units. D) If not viewed from the top, information systems may be implemented without first understanding the business from general management's viewpoint.

greater organizational change

Which of the following characteristics is associated with the steering committee selection method? A) greater strategic focus B) greater organizational change C) fewer users, management layers, and business functions D) less concern on cost-benefit analysis

All of the above

Which of the following is a competitive strategy? A) low-cost producer B) product differentiation C) product focus D) all of the above

Data redundancy is often out of control, and users may have little confidence in the quality of the data.

Which of the following is a need for improved information systems project identification and selection? A) The costs of information systems are steadily decreasing. B) Many systems can handle applications that cross organization boundaries. C) Data redundancy is often out of control, and users may have little confidence in the quality of the data. D) Systems maintenance costs are well under control.

competing in an industry on the basis of product or service cost to the consumer

Which of the following is a strategy for a low-cost producer? A) competing in an industry on the basis of product quality B) capitalizing on a key product criteria requested by the market C) competing in an industry on the basis of product or service cost to the consumer D) competing in an industry on the basis of product quantity

corporation history

Which of the following is not a component on the typical information systems plan? A) corporation history B) constraints on IS development C) informational inventory D) the short-term plan

Identification of potential development projects

Which of the following is one of the three primary activities associated with identifying and selecting IS development projects? A) preliminary investigation of the system problem or opportunity B) identification of potential development projects C) requirements determination D) generating alternative initial designs

Objective statements

________ are a series of statements that express an organization's qualitative and quantitative goals for reaching a desired future position

Potential Benefits

________ are the extent to which the project is viewed as improving profits, customer service, and so forth and the duration of these benefits.

Incremental commitment

________ is a strategy in systems analysis and design in which the project is reviewed after each phase and continuation of the project is rejustified.

Corporate strategic planning

________ is an ongoing process that defines the mission, objectives, and strategies of an organization

Resource Availibility

________ is the amount and type of resources the project requires and their availability.

Strategic Alignment

________ is the extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals.

Value Chain Analysis

________ refers to analyzing an organization's activities to determine where value is added to products and/or services and the costs incurred for doing so; usually also includes a comparison with the activities, added value, and costs of other organizations for the purpose of making improvements in the organization's operations and performance.

Technical difficulty/risks

________ refers to the level of technical difficulty to successfully complete the project within given time and resource constraints.

project/size duration

________ refers to the number of individuals and the length of time needed to complete the project.