ISYS 363 FINAL
A ________ allows the use of Ethernet connections to connect to broadband modems, home networks, or work networks. Select one: a. network interface card b. cable router c. transceiver d. modular connector e. multiport repeater
A
A ________ key refers to an attribute that appears as a non-primary key attribute in one entity and as a primary key attribute (or part of a primary key) in another entity. Select one: a. foreign b. table c. super d. primary e. candidate
A
A network of a broad range of physical objects that can automatically share data over the Internet is called ________. Select one: a. the Internet of Things b. the Industrial Internet of Things c. the Internet of Big Data d. the Wireless Internet Network e. the Broad Internet
A
A(n) ________ is an output device that produces a paper copy of alphanumeric or graphic data from a computer. Select one: a. printer b. scanner c. eye-tracking device d. monitor e. e-paper
A
According to ________, the number of transistors that could be squeezed onto a silicon chip would double every 18 months. Select one: a. Moore's law b. Megan's law c. Ashby's law d. Metcalfe's law e. Murphy's law
A
At the ________ level of a firm, the routine, day-to-day business processes and interactions with customers occur. Select one: a. operational b. executive c. tactical d. strategic e. managerial
A
Companies following a ________ business strategy choose to operate solely in the traditional physical markets approaching business activities in a traditional manner. Select one: a. brick-and-mortar b. click-and-flip c. high-cost leadership d. click-only e. low-cost leadership
A
Data mining complements online analytical processing in that it ________. Select one: a. provides capabilities for discovering hidden predictive relationships in the data b. analyzes different dimensions of data beyond simple data summaries c. extracts textual information from Web documents d. finds associations or correlations among sets of items e. groups related records together on the basis of having similar values for attributes
A
Human resource activities ________. Select one: a. are classified as a support activity since the primary activities cannot be accomplished without the employees to perform them b. include the purchasing of goods and services that are required as inputs to the primary activities c. integrate the internal applications with suppliers, business partners, and customers d. include the design and development of applications that support the primary business activities e. streamline the organization's internal value chain
A
Identify a key factor of globalization. Select one: a. evolution of technology b. timeboxing strategies c. external interface requirements d. anchor point milestones e. concept development projects
A
Identify a major ethical challenge society faces today when considering the strong linkage between computer literacy and a person's ability to compete in the information age. Select one: a. digital divide b. horizontal disparity c. power distance d. electronic gap e. knowledge divide
A
In online analytic processing systems, ________ are the values or numbers the user wants to analyze. Select one: a. measures b. dimensions c. queries d. forms e. entities
A
Many ________ systems used by organizations combine a variety of tools supporting both synchronous and asynchronous communication and collaboration. Select one: a. groupware b. spyware c. mashup d. malware e. firmware
A
Mike is at Jim's house and admires his digital music collection. He then downloads the entire collection for his own personal use. Select one: a. Mike commits an ethical intellectual property violation. b. It is legal for Mike because he has Jim's agreement. c. Mike can download the music if the value is less than $100. d. Mike must pay Jim for the right to download the music. e. Mike commits a misdemeanor.
A
The concept of ________ is based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts. Select one: a. collective intelligence b. creative commons c. cognitive dissonance d. consensus democracy e. preference elicitation
A
The executive level of an organization is also known as the ________ level. Select one: a. strategic b. managerial c. operational d. illusory e. tactical
A
Which of the following functions do scripting languages perform? Select one: a. checking the accuracy of user-entered information on Web pages b. laying out or formatting Web pages c. creating Web pages that load quickly compared to HTML-developed Web pages d. automating or supporting activities throughout the information systems development process e. developing applications in high-speed arcade graphics
A
Which of the following is an example of an operating system? Select one: a. Ubuntu Linux b. Safari c. Microsoft Office d. Microsoft Surface e. Mozilla Firefox
A
Which of the following statements is true of a bus network topology? Select one: a. A bus network topology enables all network nodes to receive the same message through the network cable at the same time. b. A bus network is configured in the shape of a closed loop or circle with each node connecting to the next node. c. The configuration of bus networks facilitates easy diagnosis and isolation of network faults. d. In a bus network, messages move in one direction around a circle. e. In a bus network, all nodes or workstations are connected to a central hub through which all messages pass.
A
Both Sony's PlayStation Network and FedEx's systems were developed and are continuously updated to help the companies ________. Choose the option that best fits. Select one: a. be sure their systems are not ubiquitous b. gain a competitive advantage over their competitors c. maintain efficiency d. ensure the systems operate at peak performance e. maximize their profit
B
Entering a large number of separate forms or documents into a computer system and manipulating these data at a single time is referred to as ________. Select one: a. chain loading b. batch processing c. inter-processor communication d. process control block e. context switching
B
In the context of GPS-enabled location-based services, the ability to determine the basic geographic position of a cell phone is an example of ________ service. Select one: a. navigation b. location c. tracking d. mapping e. reintegration
B
Online analytical processing tools enable users to ________. Select one: a. extract textual information from Web documents b. analyze different dimensions of data beyond simple data summaries c. group related records together based on having similar values for attributes d. discover hidden predictive relationships in the data e. find associations or correlations among sets of items
B
The purpose of an intelligent system is to ________. Select one: a. support the coordination of suppliers, product or service production, and distribution b. emulate or enhance human capabilities c. enable people to communicate, collaborate, and coordinate with each other d. create, store, analyze, and manage spatial data e. produce detailed information to help manage a part of the firm
B
The term urbanization is best described as ________. Select one: a. the movement of urban areas to the country b. the movement of rural populations to urban areas c. the expansion of city boundaries d. the loss of people in major cities e. the movement of people between cities
B
Under the ________ pricing model, the firm running the advertisement pays only when a Web surfer actually clicks on the advertisement. Select one: a. pay-per-refresh b. pay-per-click c. pay-per-sale d. pay-per-conversion e. click-per-visit
B
Walmart pursues a ________ strategy by which it offers the best prices in its industry on its goods and/or services. Select one: a. broad differentiation b. low-cost leadership c. decreased market share d. best-cost provider e. focused differentiation
B
Which of the following is NOT a typical revenue model in the digital world? Select one: a. Licensing b. Channel marketing c. Affiliate marketing d. Freemium e. Subscriptions
B
Which of the following is likely to have the suffix ".org" after the domain name in its URL? Select one: a. The Federal Bureau of Investigation b. The Red Cross Society c. Starbucks d. Harvard Business School e. McDonalds
B
Which of the following is the host name in the URL "labs.google.co.in/jack carver"? Select one: a. co b. labs c. google d. jack carver e. in
B
With respect to the types of information systems used in organizations, an automated system for analyzing bank loan applications is an example of a(n) ________ system. Select one: a. electronic commerce b. intelligent c. social software d. geographic information e. visualization
B
________ costs are ongoing costs that occur throughout the life of the system. Select one: a. Sector b. Recurring c. Non-recurring d. Smart e. Fixed
B
________ is an open source tool for designing dynamic Web content. Select one: a. MySQL b. PHP c. Microsoft Access d. BASIC e. LISP
B
________ is used by organizations to determine patterns in customers' usage data. Select one: a. Decision making b. Web usage mining c. Text mining d. Web crawling e. Web content mining
B
________ languages use common modules which combine properties and behaviors to define the relevant system components. Select one: a. Metaprogramming b. Object-oriented c. Synchronous d. Structured query e. Markup
B
A data dictionary is also known as ________. Select one: a. clickstream data b. a data warehouse c. a metadata repository d. a data mart e. ubiquitous computing
C
A(n) ________ is a small block of memory used by processors to store those instructions most recently or most often used. Select one: a. flash drive b. network interface card c. cache d. serial port e. solid-state drive
C
According to basic economics within a competitive marketplace, the price of a product is set by its ________. Select one: a. transaction cost b. opportunity cost c. marginal cost d. fixed cost e. sunk cost
C
Outsourcing has seen a huge increase because of the ________. Select one: a. increase in decentralization b. increase in the use of cloud computing c. decrease in telecommunication costs d. increase in advertising costs e. decrease in the cost of raw materials
C
Supply chain planning begins with ________. Select one: a. inventory planning b. production scheduling c. product demand planning and forecasting d. safety stock planning e. product distribution planning and scheduling
C
The extent to which tasks are accomplished well is called ________. Select one: a. efficiency b. effort c. effectiveness d. accomplishment e. goal setting
C
Twitter is a(n) ________. Select one: a. retail Web site b. online store c. microblog d. advertising Web site e. e-commerce site
C
Which of the following IS personnel is responsible for managing disaster recovery within an organization? Select one: a. Webmaster b. IS auditor c. IS security manager d. programmer e. database administrator
C
Which of the following object-oriented programming concepts allows programmers to group objects of the same properties and behavior together? Select one: a. polymorphism b. inheritance c. class d. abstraction e. encapsulation
C
Which of the following statements is true about the platform as a service model? Select one: a. Only the basic capabilities of processing, storage, and networking are provided. b. The customer has to manage the licenses for the operating systems being used. c. The customer can run his or her own applications that are typically designed using tools provided by the service provider. d. The customer has no knowledge or control over the underlying infrastructure and has only limited ability to control or configure application-specific settings. e. The customer is provided with the basic capabilities of processing, storage, and networking.
C
With respect to the types of information systems used in organizations, financial, operations, and human resource management is an example of a(n) ________ system. Select one: a. social software b. geographic information c. enterprise resource planning d. electronic commerce e. data mining and visualization
C
________ are computer-aided software engineering (CASE) tools that enable the integrated storage of specifications, diagrams, reports, and project management information. Select one: a. Analysis tools b. Repositories c. Diagramming tools d. Code generators e. Documentation generators
C
________ decisions deal with complex problems with broad and long-term ramifications for an organization. Select one: a. Functional-level b. Managerial-level c. Executive-level d. Operational-level e. Tactical-level
C
________ is the use of electromagnetic energy to transmit information between a reader (transceiver) and a processing device. Select one: a. Electronic product coding b. Photonic computing c. Radio frequency identification d. High capacity color barcoding e. Interferometric modulator display
C
Companies use ________ to move up their Web sites in the organic search engine results. Select one: a. search-oriented architecture b. search engine keyword insertion c. domain stacking d. search engine optimization e. search engine image protection
D
For a firm, reduced prices, need for increased quality, and demand for more services would result due to ________. Select one: a. threat of substitute products from other industries b. high threat of new entrants into the market c. increase in suppliers' bargaining power d. customers' bargaining power e. traditional rivals within the industry
D
Microsoft's Exchange/Outlook and Lotus Notes provide people with e-mail, automated calendaring, and online, threaded discussions, enabling close contact with others, regardless of their location. Identify this type of information system. Select one: a. functional area information system b. data mining and visualization system c. geographic information system d. collaboration system e. office automation system
D
Organizations deploying innovative information systems must have the human capital necessary to deploy the new systems. These requirements can be categorized as ________ requirements. Select one: a. customer b. process c. risk tolerance d. resource e. quality
D
The ________ Act of 1986 made it much more difficult for anyone, including the government, to eavesdrop on phone conversations. Select one: a. Gramm-Leach-Bliley b. Electronic Communication Modernization c. Sarbanes-Oxley d. Electronic Communications Privacy e. Internet Privacy
D
The performance of a pay-per-click advertising model can be assessed by ________, which reflects the percentage of visitors who actually perform the marketer's desired action such as making a purchase. Select one: a. pop-up rate b. click-through rate c. contextual search rate d. conversion rate e. click fraud rate
D
Walmart.com is an example of a ________ retailer. Select one: a. brick-and-mortar b. click-only c. click-and-flip d. bricks-and-clicks e. brick-and-flip
D
Which of the following Internet connectivity technologies enables data to be sent over existing copper telephone lines by sending digital pulses in the high-frequency area of telephone wires? Select one: a. dial-up service technology b. cable modem technology c. fiber-to-home technology d. digital subscriber line technology e. integrated services digital network technology
D
Which of the following core competencies are part of an IS personnel's technical knowledge and skills? Select one: a. systems analysis and design b. integrating subsystems and systems c. technological communication and presentation d. network administration e. interpersonal skills and group dynamics
D
Which of the following explains the term geocoded? Select one: a. Data is compared with similar historical data. b. Data is converted into soft data. c. Data is used to create Web pages. d. Data is transformed into coordinates. e. Data is shared on the Internet.
D
Which of the following is an input device used to enter information into computers? Select one: a. plotters b. speakers c. headphones d. track pads e. printers
D
Which of the following methods is used for random access control in wireless LAN? Select one: a. hybrid coordination function b. group packet radio service c. code division multiple access d. carrier sense multiple access e. point coordination function
D
Which of the following speech recognition-based technologies is used for telephone surveys, and to guide customers through the various menu options when calling a company's customer service line? Select one: a. bar code reader b. computer-aided translation c. biometric scanner d. interactive voice response e. smart card reader
D
Which type of innovation is best described as using the company's talent and assets in innovative ways? Select one: a. Brand innovation b. Channel innovation c. Service innovation d. Structure innovation e. Process innovation
D
With respect to the types of information systems used in organizations, a grocery store checkout cash register with a connection to a network is an example of a(n) ________. Select one: a. decision support system b. electronic commerce system c. functional area information system d. transaction processing system e. intelligent system
D
With respect to the types of information systems used in organizations, a word processor is an example of a(n) ________ system. Select one: a. geographic information b. data mining and virtualization c. supply chain management d. office automation e. electronic commerce
D
________ allows using approximations or subjective values to handle situations where information about a problem is incomplete. Select one: a. What-if analysis b. Normalization c. Stickiness d. Fuzzy logic e. Clustering
D
________ customer relationship management (CRM) includes systems used for automating the fundamental business processes and for interacting with a customer. Select one: a. Structured b. Integrated c. Reflective d. Operational e. Collaborative
D
________ is an example of an electronic conferencing tool. Select one: a. MS Outlook b. Google Docs c. Wikipedia d. Apple FaceTime e. MS SharePoint
D
________ is based on the concept of turn taking and enables millions of users to send large and small chunks of data across the network concurrently. Select one: a. An interexchange carrier b. JavaScript c. Batch processing d. Packet switching e. Unicode
D
________ is concerned with what information an individual should have to reveal to others in the workplace or through other transactions, such as online shopping. Select one: a. Information asymmetry b. Information accuracy c. Information piracy d. Information privacy e. Information accessibility
D
________ is used by text recognition software to convert typed, printed, or handwritten text into the computer-based characters that form the original letters and words. Select one: a. Natural language processing b. Autonomous automation c. Computer vision software d. Optical character recognition e. Speech recognition
D
________ systems facilitate the sharing of information across the various departments of an organization in order to increase customer satisfaction and loyalty. Select one: a. Analytical customer relationship management (CRM) b. Data warehousing c. Data mining d. Collaborative customer relationship management (CRM) e. Operational customer relationship management (CRM)
D
A ________ is a software application that can be used to locate and display Web pages including text, graphics, and multimedia content. Select one: a. Webmaster b. Webcam c. proxy server d. keylogger e. Web browser
E
All of the following are valid payment methods for electronic commerce except ________. Select one: a. Square b. Apple Pay c. PayPal d. Google Wallet e. TechPay
E
At the ________ level of an organization, information systems provide key performance indicators (KPIs) that are focused on balancing performance across the organization. Select one: a. operational b. illusive c. managerial d. tactical e. executive
E
Identify the focus of managers at the tactical level of an organization. Select one: a. solving complex problems with broad and long-term ramifications for the organization b. designing long-term strategic questions facing the organization c. managing routine, day-to-day business processes and interactions with customers d. maintaining the efficiency of business processes within the organization e. deploying organizational resources to achieve the strategic objectives of the organization
E
If the ABC company is losing customers on a regular basis, the force that would explain this is most likely to be ________. Select one: a. the bargaining power of customers or the rivalry of sellers in the industry b. the potential of substitute products or the bargaining power of customers c. the threat of new entrants or the threat of substitute products d. the threat of new entrants in an industry or the rivalry of sellers in the industry e. the threat of new entrants or the bargaining power of customers
E
In information systems management, a systems consultant is responsible for ________. Select one: a. auditing information systems for compliance with internal and external standards b. managing security measures and disaster recovery c. analyzing business requirements and selecting information systems that meet those needs d. coding, testing, debugging, and installing programs e. providing information systems knowledge to external clients
E
Inventory management is an application that is part of the ________ functional area. Select one: a. Financial b. Marketing c. Human Resources d. Accounting e. Operations
E
The computer port you would need to simultaneous transmit video, audio, data and power would be ________. Select one: a. VGA b. Serial c. HDMI d. Ethernet e. Thunderbolt
E
The managerial level of an organization is also known as the ________ level. Select one: a. executive b. strategic c. operational d. functional e. tactical
E
The source code is translated into machine language using programs called ________. Select one: a. middleware b. firmware c. debuggers d. spreadsheets e. compilers
E
The standard method of specifying the format of Web pages is called ________. Select one: a. Assembly Language (AL) b. Practical Extraction and Report Language (PERL) c. Structured Query Language (SQL) d. Extensible Markup Language (XML) e. Hypertext Markup Language (HTML)
E
Timothy was reading tournament results of the football World Cup matches on Infogoalistic.com. As he was going through the results, an advertisement of new football studs popped up. This is an example of ________ advertising. Select one: a. niche b. surrogate c. user-generated d. covert e. contextual
E
What example of a platform based business model would Airbnb and Uber represent. Select one: a. Collaboration b. Products c. Subscriptions d. Communications e. Service
E
Which of the following actions would an organization take if it decides to pursue a best-cost provider strategy? Select one: a. providing high quality products at low prices in specific markets b. offering the best prices in its industry on its goods and/or services c. attempting to gain monopoly in the market by means of an unhealthy competition d. offering low quality products at low prices with high quality after-sales services e. offering products or services of reasonably good quality at competitive prices
E
Which of the following best describes the network effect? Select one: a. It refers to the effect of the wireless devices that are attached. b. The value of a network depends on the number of mobile devices that are attached. c. It refers to the type of network an organization employs. d. It refers to the idea that networks are attached to each other. e. It refers to the notion that the value of a network increases with the number of users.
E
Which of the following examples portrays the 24/7/365 operation of a customer relationship management (CRM) system? Select one: a. App-based technologies that remove information handoffs, thereby speeding both sales and support processes b. tracking customer behavior over time that helps to identify future opportunities for product and service offerings c. learning how each customer defines product and service quality so that customized product, pricing, and services can be designed or developed collaboratively d. enabling improved record keeping and efficient methods of capturing customer complaints that help to identify problems faster e. Web-based interfaces that provide product information, sales status, support information, issue tracking, and so on
E
Which of the following software tools allows developers to create animation and video that can be compressed small enough for fast download speeds? Select one: a. HTML b. XML c. CSS d. MySQL e. Adobe Flash
E
Which of the following statements is true about a mashup? Select one: a. It is used to increase brand awareness through the network effect. b. It is a small interactive tool used for a single purpose. c. It is the process of allowing companies to use everyday people as a cheap labor force. d. It is used to disseminate information to a narrow audience. e. It is an application or a Web site that uses data from one or more service providers.
E
Which type of innovation is best described as supporting and enhancing the value of an offering? Select one: a. Process innovation b. Brand innovation c. Structure innovation d. Channel innovation e. Service innovation
E
While using digital dashboards, pull reporting is conducted to ________. Select one: a. provide the decision makers with a quick overview of key performance indicators b. alert the user of any items that require immediate attention c. discover hidden predictive relationships in the data d. extract textual information from Web documents e. analyze the root causes of an exception
E
With regards to the World Wide Web, Web pages are stored on ________. Select one: a. Web hosts b. Web consortiums c. Web consoles d. Web rings e. Web servers
E
With respect to the types of information systems used in organizations, an Online Analytical Processing (OLAP) system is an example of a(n) ________ system. Select one: a. electronic commerce b. social software and collaboration c. office automation d. geographic information e. business intelligence
E
________ are designed to automate the business processes that occur before, during, and after sales transactions between a supplier and multiple customers. Select one: a. Transaction portals b. Marketplace portals c. B2C portals d. Supplier portals e. Customer portals
E
________ involves the development of various resource plans to support the efficient and effective production of goods and services. Select one: a. Requirement planning b. Supply chain networking c. Requirement execution d. Supply chain analytics e. Supply chain planning
E
________ is the creation of goods or services by self-organizing communities. Select one: a. A journal b. Groupware c. A folksonomy d. Crowdsourcing e. Peer production
E
________ is the distribution of digital media, such as audio or video files, via syndication feeds for on-demand playback on digital media players. Select one: a. Crowdsourcing b. Phishing c. Narrowcasting d. Blogging e. Webcasting
E
________ refers to anything that occurs as part of a daily business of which a record must be kept. Select one: a. use case b. capital asset c. investment d. value chain analysis e. transaction
E
Data privacy statements on an organization's Web site satisfy the ________ fair information practice principle. notice/awareness access/participation integrity/security enforcement/redress choice/consent
notice/awareness