ITEC 1001 Chapter 1

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Select appropriate LinkedIn contacts.

-business contacts -professional peers

Word processing software is used for which of the following tasks?

1) Creating basic web pages 2) Desktop publishing 3) Creating documents

Which of the following statements about Instagram are true?

1) If you don't want to be tracked turn off geo-tagging in the settings under Location Services. 2) It is important to adjust your privacy settings so you can determine who follows you.

Select the true statements regarding Instagram.

1) Instagram is a photo-sharing app that is available for download to a variety of digital devices. 2) If you specify a location with your photo, you can opt to have Instagram check you in on Foursquare.

Select appropriate business email etiquette practices.Select appropriate business email etiquette practices.

1) Maintain high levels of formality, especially with initial contacts 2) Consider if email is the appropriate means of communication

Select appropriate business email etiquette practices. 2

1) Maintain high levels of formality, especially with initial contacts 2) Consider if email is the appropriate means of communication.

Popular NOS include:

1) Microsoft 2) Avaya 3) UNIX

Common presentation software programs include which of the following?

1) Microsoft PowerPoint 2) Keynote for Mac 3) Google Slides

Select what's true about system software.

1) One of the most important types of system software is the operating system 2) System software refers to programs that offer the structure and hardware control necessary to run the computer and its peripheral devices

Place the following steps in order to store a file on Google Drive (first step on top).

1) Open your Google Drive account (sign in if necessary). 2)Click on New to open the drop-down menu. 3)Select File upload. 4)Browse to the file and click Open.

Select appropriate business email etiquette practices. 1

1) Remember that potentially negative news is best given face-to-face. 2) Keep attachments small.

Select what is true regarding applets.

1) Small application program 2) Often utility programs 3)Perform less complex functions

Which of the following are common tasks performed by utility programs?

1) System backup and restore 2) Disk cleanup 3) File search

Examples of management information systems (MIS) include _____ .

1) TPS 2) DSS 3) ESS

Which of the following are true statements regarding LinkedIn?

1) You can use LinkedIn to apply for jobs. 2) LinkedIn includes a resume tool to assist you in creating a professional resume.

Match the correct platform to the manufacturer.

1. Microsoft 2. google 3. Apple 4. Linux 1) Windows 10 2) Android 3) OS X Sierra 4) Collaborative effort not owned solely by one company

Select what is true about utility programs

1. Program that performs a specific maintenance type of task 2. Included with both Windows and Mac OS 3. Common utility programs include disk formatting, disk cleanup, and disk defragmenting

Snaps on Snapchat can be viewed for up to ___ seconds (depending on what the user chooses) and then disappear.

10

Twitter recommends using no more than ___ hashtags per Tweet.

2

As of 2017, tweets can be a maximum of ___ characters.

280

An acceptable use policy (AUP) is a written document that provides a framework of rules to be followed by users of:

All of the above Correct

When Wyatt, Kevin, Sally, and Casey are all on the same business phone call, it's referred to as ___

Conference calling

Which of the following statements about Facebook is true?

Cyberstalking and online predators are a real problem on Facebook.

Which category of management information systems (MIS) focuses on providing forecasting capabilities for sales and production?

DSS

Business management software that encompasses nearly all business activities in a corporation is called ___ software.

ERP

_____ software is designed to track and record the use of network and hardware resources in the workplace by employees.

Employee-monitoring

Which of the following is a strength of a Linux platform?

Free to download and use

Because it's a Google product, downloading an app from the Play Store might require a(n)

Google Login

All of the following are true about Instagram except

Instagram charges a fee to download the app.

Be careful to only open email from senders you know and trust. ___ may be contained in email messages.

Malware

Windows OS is owned and maintained by _____ .

Microsoft

Which of the following are commonly used database programs?

Microsoft Access

Network Operating System is abbreviated _____.

NOS

What manages hardware and software, supports the computer's basic functions, and runs programs

OS

A computer platform is commonly referred to as a _____ system or OS.

Operating

When you personally share an image on Pinterest it is known as a _____.

Pin

Software comes in various categories. One category is system software, which provides the instructions that hardware needs to operate (iOS, Android, Windows, etc.). Another category is game software (League of Legends, Hearthstone, Angry Birds, etc.). Another category of software includes applications such as Office 365, iWork, QuickBooks, Google docs, etc. This software is referred to as ___ software.

Productivity

Which category of management information systems (MIS) combines the forecasting capability of decision support software with the records keeping capability of transaction processing systems software to help businesses manage inventories efficiently?

SCMS

Pictures or videos taken and shared on Snapchat are called _____.

Snaps

While not a required step in sending an email, it's still wise to always ___ any message before clicking "Send".

Spell check

Programs that offer the structure and hardware control necessary to run the computer and its peripheral devices are called _____ software.

System

Which category of management information systems (MIS) focuses on tracking sales and inventories?

TPS

Which of the following is true of the Android platform?

The OS used in most smartphones and tablets

Joe's boss said she wanted to host a synchronous online video conference. Joe knows that synchronous means that ___ .

The conference will take place in real time

Along with the "From" line, what is the most important factor in ensuring your message is read?

The subject line

One advantage of using a web-based Email service, such as Gmail, is that ___ .

Users can access it from nearly any Internet-connected device.

Some apps that use a surprising amount of data are those that include embedded ___.

Video

Which of the following is a strength of the Windows platform?

Wide availability of software options

Downloading Xcode and Swift are easy first steps in creating an app for your ___ .

iPhone

While many third-party apps are available through its App Store, apps for ___ must first be tested and approved before they're made available for downloading.

iPhones

All of the following should be considered when using Twitter except

if a Twitter user has been blocked you can file a formal complaint through Twitter.

When referring to business information technology, MIS stands for __ .

management information systems

All of the following are best practices when using LinkedIn except

post vacation photos to show your friends where you've travelled.

On Facebook your _____ is a collection of the photos and stories that tell people about you and your experiences.

profile

Social networking is based on the six degrees of _____ concept which posits that you can connect with anyone through a chain of no more than six introductions or personal links.

separation

WhatsApp users can create groups, and send _____ images, video and audio messages for free.

unlimited


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