Leadership Final Exam

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Blue Inc., a highly profitable consumer goods manufacturing company, invests in a number of social responsibility initiatives that in turn generate profit for the company. Which feature of corporate and social performance is illustrated in the given scenario?​

Virtuous circle

Flexible thinking

A common thread to creativity enhancing exercises is that they require

Being short and verbal presentations

A communication strategy they can make people up here powerful is

Their work

A dominant characteristic of creative workers is a passion for

Are overloaded with responsibilities

A major listening problem many leaders face is that they

Bring in one fresh idea each meeting

A manager establish idea quarters for his organizational unit meeting the workers will be asked to

Which of the following is an example of debasement?

A manager pretending to be incapable of doing a task so that he gets help from his subordinates

Pet peeve technique

A method of brainstorming in which a group identifies all possible complaints

Give them flexibility

A method of managing creative workers is

Linguistic style

A person's character is six speaking pattern

trustworthiness

A persons confidence in another individual's intentions motors and sincerity.

Positively associated with creativity

A study of leader member exchanges and creativity among research and development specialist indicate that leader member exchanges were

Agree with the person criticizing you

A useful variation of collaborative style of conflict management is to

Operational network

Utilizing internal contacts related to details to allow you to strategize

Jason takes great care to cultivate close, positive, working relationships with influential higher-ups at his organization. This tactic is referred to as:

Developing power contacts

I'm speaking loud and clear during team meeting so that everyone can hear

Power oriented linguistics style

Which of the following is recommended as an effective empowering practice?

Providing ample information to workers

Emotional intelligence

Refers to the ability to understand one's feelings and have empathy for others

Innovation

Refers to the creation of new ideas

Which of the following factors is least likely to contribute to political behavior in the workplace?

Rejecting unwarranted compliments from subordinates

A barrier buster is a manager who:

Removes obstacles that hinder work accomplishment.

Happy the day before

Research and suggest workers are more likely to have a breakthrough idea when they are

North six CEOs tend to meet

Risk your decisions often to attain dramatic results to enhance their image

Insightful leader ship

Understanding that requires intuition and common sense

Mindi has a learning goal orientation. While she is competing in a national sales contest, she is strongly motivated to:

develop new skills during the process of competing

The sets of goal characteristics that will probably lead to higher levels of performance are:

difficult and specific

The Sarbanes-Oxley Act requires public companies to _____.​

disclose whether they have adopted a code of ethics for senior financial officers

A rationale for empowerment is that the most successful organizations:

effectively use the talents of all players on the team

Feeling competent to complete group tasks is known as group _____.

efficacy

In a research and development firm, the _____ has the most legitimate power.

head of research and development

An important part of open-book management is to:

help all employees understand the company's business goals

Team members should use collaborative technologies like groupware, which:

help groups collaborate better

A major role of an executive coach is to:

help uncover strengths of the person being coached

The term engagement refers to :

high levels of personal investment in the tasks performed on a job

An individual who has strong personal magnetism:

influences others by being captivating and charming

The question, "If I get the job done, will I really get my reward?" illustrates the _____ aspect of expectancy theory.

instrumentality

An inspirational appeal is more likely to be effective when the influence agent:

involves the workers in the change process

With respect to safety, positive leader-member exchanges:

lead to greater commitment and fewer accidents

In Fiedler's contingency theory, an important dimension for rating situation favorability is:

leader-member relations.

Chief financial officer Barry submits travel and expense reports that are completely genuine and encourages employees in his division to always give accurate and correct information. Barry is using the ethical initiative called:

leading by example

Humility

Admitting that you do not know everything and cannot do everything

Credibility of the message sender

Attempts at persuasion, including inspirational speaking and writing, beginning with

Jodie has high self-efficacy, meaning that she:

is highly confident that she can perform a particular task

An advantage of a goal related to a noble cause is that it:

is likely to inspire workers

The feeling of being proud is essentially a(n):

internal motivator

Which of the following is a key practice that leaders in virtual teams should practice?

Maintaining frequent communication with the team

Figureheads

Entertain clients or customers, available to outsiders, official representatives of the organization and outside gatherings

Get up competitive style

The desire to achieve one's own goals at the expense of the other party, dominate

Making the rounds

The leader casually dropping by constituents to listen to their accomplishments concerns and problems

Search for win-win solutions to complex

The purpose of collaboration is to

major characteristic of a team is:

common commitment.

The role of a judge

After developing ideas evaluating them

Win win approach

After the complex has been resolved both sides should gain some thing about you

Encouraging team members to determine the best possible method for reaching a particular target

An example that illustrates the practice of enhancing creativity

Which of the following is true of the motivational use of recognition and praise?

An individual's preference for the type of praise should be taken into account

Self-confidence is an important leader ship characteristic found

And every leader ship setting

Importance of organizational values

Anecdotes are particularly useful in persuading group members about

Creative people are generally non-conformist

Anthony works in the design team of a publishing company he is not particular about obtaining approval from his team members for his creative design ideas hence it can be observed from the given scenario that

Assertiveness

Being Fort Wright and expressing demands opinions and feelings

Commitment

Being committed to something beyond themselves

Authentic leader

Being generous and honest about your personality values and beliefs well having integrity

Superficial

Brainstorming is often condemned as being

hich of the following statements is true of coaching skills and techniques?

Build personal relationships with team members

Which of the following is a key leadership role in a team-based organization?

Building trust and inspiring teamwork

he purpose of forming a coalition is to:

Combine your power with that of others

_____ is the most successful influence outcome.

Commitment

And effective vision should

Connect with the goals and dreams of constituents

What does leader ship takes into account

Context or the external and internal environment

Adapting to changing times is most important for which approach to leadership?

Contingency approach

Leaders who seek feedback from their team members as well as supervisors is the use of what type of skill development

Feedback on the scale utilization and performance from others

_____ is not a contingency factor that affects the decision-making style chosen in the normative decision model.

Financial feasibility

Often arrives after hours of thought and study

Finding out about the inside step of creative thinking is that the flash of insight

Transformational leader ship

Focuses on with the leader accomplishes yet still plays attention to the leaders personal characteristics and relationship with group members

Courage

Followers who establish themselves as independent critical thinkers and fight for what they believe is right

Derek is a hands-on leader, so he is likely to:

Get involved directly in solving customer problems

A major concern about characteristic leader ship is that

Group member sometimes follow a charismatic leader down and unethical pass

Sharing style

Halfway between domination and appeasement, compromise

Disadvantage of being a leader

Having fewer people to confide in about work related issues

Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innumerous complaints received by dissatisfied callers. Which of the following measures can Peter adopt to build the reputation of his team and be considered an effective leader?

He should concentrate on honing the strengths of his employees and putting them to best practice.

A persons linguistic style

His or her characteristic speaking pattern

Creative leaders

Imaginative and the ability to solve complex problems or new products or services

Different from but not inferior to yours

In cross cultural relations an attitude of highest respect us to communicate the belief that another's pperson's culture is

_____ power stems from a leader's authority to respond to the consequences of people's actions.

Information

Charismatic leader is he's metaphors in analogies primarily to

Inspire team members to higher performance

Charismatic leaders use vision for the important purpose of

Inspiring group members

Tenacity Is considered to be an important leader ship characteristic

It often takes a long time to implement a new program

Which one of the following is the most recommended approach to leadership during a crisis?

Lead with compassion

Which of the following influence tactics requires that the leader serve as a model for the desired behavior?

Leading by example

____ authorizes people at the highest levels in an organization to make a decision and expect compliance.

Legitimate power

Granting space for exploring creative ideas then finally choosing and I

Lose tight leader ship in relation to creativity refers to

The least typical characteristic of a transformational leader

Low standing on moral reasoning

Which one of the following is considered an important coaching technique?

Model desired performance and behavior

Heavily deadline pressure is not an excepted substitute For leader ship and what type of environment

Modern work environment

Sharing ideas across divisions

Multiunit organizations sometimes enhance creativity by

The role the lawyer

Negotiating of any ways to implement your ideas

To encourage innovation for its own sake

Of the following leader ship practice is the least likely to enhance innovation is.

Feedback in coaching should be:

On specific areas which need improvement

The steps of the creative process

Opportunity or problem recognition, immersion, incubation, insight, verification and application

A basic principle of persuasion is

People like those who like them

Extroversion

Personality characteristic of an outgoing and upbeat leader

Accommodative style

Satisfying the other concerns without taking care of one's own

_____ refers to the idea that all organizational members are capable of leading themselves at least to some extent.

Self-leadership

Strategy developer

Set a vision and direction for the organization, helping the firm develop policies

Emergent leaders

Significantly influence group members even though they are not assigned as formal authority

An effective way for a leader to collaborate with group members is to

Solicit input from the right group members

Chance to help others grow and develop

Source of satisfaction from being a leader

The role of an explorer

Speak to people in different fields and get ideas that can bring about innovations

Inspiring workers to a higher purpose

Sprinkling business talk with jargon can be useful in ...

Wanda, a team leader, is managing the critical role of selling company assets to raise cash and has, therefore, gained prominence. Which of the following is the explanation for the source of power Wanda is exercising?

Strategic contingency theory

The role of an artist

Stretching your imagination

The message is geared to the listeners

Stuart the director of a company producing electrical appliances, is preparing address The sales team to appreciate their performance. When preparing Just message for the speech Stewart should ensure that

Entrepreneur leader

Suggest innovative ideas for furthering the business aspects of an organization

To apply management by storytelling the leader should

Tell fascinating stories about the company to employees

Flexible leader ship

The ability to adjust to different situations

Conceptual thinking

The ability to see the overall perspective

Self management

The ability to work without close supervision

Beginning with a plausible offer

The approach is to negotiation and emphasize collaboration and focus on

Leaders who have the right stuff have

The necessary traits and characteristics to lead effectively

Sharing

The style of conflict management is halfway between domination and appeasement

Charismatic leader ship

The tendency to challenge proud and poke

Avoidant style

They are in different to the concerns of either

Speaking slowly and clearly to people

This is most likely to be helpful and overcoming cross cultural communication barriers

Physical exercise pumps more blood and oxygen into the brain

To enhance creative ideas one might try jogging because

One technique a leader uses to bring out transformations is to get people

To look beyond self interest

Self-confidence

What is a personality trait of a creative person

Which one of the following questions in an ethical screen deals with the philosophical principle of reversibility?

What would you tell your child to do?

Use confrontation and problem-solving

When attempting to resolve conflict between two group members leaders are advised to

As the director of a company is extremely busy busy and listens to only the information on the company's position

Which of the following examples illustrates selective listening

Emphasize re-sure ethnic identification to give people full credit

Which of the following suggestions is least likely to improve cross cultural communication

Charismatic leader ship

Willing to use unconventional strategies

Think of complaints that others might have about your unit

You and other members of your business unit are participating in the pet peeves technique therefore you would

Course self evaluation's

Your personality trait that captures bottom line self-assessment that is composed of self-esteem control self efficiency and stability

According to the dependence perspective, Alex has power over Ziggy when:

Ziggy is dependent on Alex.

Middle manager Barney practices favoritism when he recommends for promotion:

a golfing buddy who is a poor performer

recent development in corporate philanthropy is for corporate leaders to demand:

a good return on investment, in terms of social impact

A pronounced characteristic of an entrepreneurial leader is _____.

a sensible risk taking approach

One suggestion to the leader based on path-goal theory is for the leader to.

reduce frustrating barriers to reaching goals.

Implicit leadership theories deal mostly with personal assumptions:

about the attributes of an ideal organizational leader.

The general thrust of path-goal theory is to specify what a leader must do to.

achieve high productivity and morale in a given situation

A recommended tactic for developing teamwork is to explain to a team that it has:

an urgent, constructive purpose

In an attempt to convince her team members about the merits of a proposed business plan, Margaret adapts the influence tactic of explaining the percentage increase in salary that each of her team member will enjoy if the plan is successful. In this case, Margaret's attempt is an example of _____.

apprising

Chief operations officer Joan has an ethical mind, so she has a point of view that helps workers:

aspire to do good work that matters to many people

When a top-level executive wants to influence a large number of employees, her or she will most likely:

attempt to change the organization culture.

A leader at the postconventional level of moral development is likely to:

attempt to do the most good for the most people.

ending thank-you notes to large numbers of people is regarded as a:

basic, but effective, political technique

A rule of thumb offered for the sequencing of influence tactics is to:

begin with the most positive, or least abrasive, tactic.

An example of a whistleblower (in relation to ethics) would be a(n):

bookkeeper who tells a journalist about fraudulent accounting in the company

After creating a false catastrophe, a particularly devious political player:

claims to have resolved the problem

A leader would be engaging in micromanagement if he or she:

closely monitors a group member's activities

During a crisis, it is recommended that the leader:

communicate widely about the problem.

Two components of empowerment revealed by research are:

competence and self-determination

Participative management is likely to work the best with

competent and intelligent people.

In the context of outcomes of influence tactics, _____ means that the influence agent has changed the person's behavior but not his attitude.

compliance

During delegation, if responsibilities are not clearly defined by the delegator, the result can be:

conflict between the delegator and the one delegated to

A goal contained within a team mission statement should be:

congruent with organizational objectives

Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily takes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____.

consultative leader

A top leader is supposed to help promote values and principles that ___.

contribute to the welfare of individuals and the organization

In the context of teamwork, _____ directly states that collaboration is better than competition.

cooperation theory

A major moderating variable in the use of rational persuasion is the:

credibility of the influence agent

Kevin announces that starting next financial year, 25% of his team members' salaries will depend on their performance. His team members had no say in this process. In the context of the normative decision model, Kevin demonstrates _____.

deciding

The employees of an organization are told that if they don't work for a minimum of three extra hours every week, they will not be considered for promotions. This is most likely an example of _____.

deliberate Machiavellianism

The consideration dimension of leadership behavior includes how well the leader creates an environment of _____

emotional support, friendliness, and trust

A recommended method of selecting team members is to:

emphasize self-selection when possible

A leader who scored high on initiating structure would _____.

emphasize work scheduling and assigning tasks

A leader engages in management openness when he _____.

encourages subordinates to voice their opinion

According to the Law of Reciprocity (as it relates to organizational politics),:.

everybody expects to be paid back

Rohan, the production manager of a firm, is asked to provide a one-to-one developmental program to Milan, who is an assistant production manager. The program covers aspects like total sales revenue to be achieved for the month, and the individual numbers that Milan will have to contribute. This program is an example of a(n) _____.

executive training program

The question, "If I work hard, what will I get in return?" illustrates the _____ aspect of expectancy theory.

expectancy

In outdoor training, an important purpose of debriefing is to:

explain how the training can be applied to the workplace

An active listener attempts to:

grasp both facts and feelings

In the Pygmalion effect, group members __.

live up to expectations set for them

A consequence of the dependence perspective is that when leaders start losing their ability to control resources, they:

lose power

"I won't pressure you to meet the sales target, but think of your family, and how they might be affected if you fail to meet the target." This speech is made by Gregory, a line manager, to one of his subordinates. In the context of influence tactics, Gregory is attempting _____.

manipulation of his subordinate

For e-leadership to take place, work must be:

mediated by information technology

Ashley is the leader of a virtual team. To increase the effectiveness of her team, Ashley should:

monitor progress through the use of information technology

The higher a unit reports in a firm's hierarchy, the:

more power it acquires

Recognition is an effective motivator is because:

most employees feel they do not receive enough recognition

The teamwork tactic of "emphasizing pride in being outstanding" is based on the premise that:

most groups are especially good at some tasks

A principle of ethical and moral leadership is to

pay attention to all stakeholders

Corporate social responsibility centers on a firm's:

positive contribution to society.

A good example of ingratiation when dealing with a person you are trying to influence would be for you to:

praise that person lavishly

A recommended way of giving advice to an employee is to:

put your advice in the form of a question

A key part of 360-degree feedback is for leaders to _____.

receive feedback from those who work with and for them

A recommended approach for promoting ethical behavior throughout an organization is to:

reward people who have performed well and behaved ethically

Gus has been empowered by his manager to develop a new workflow design for the office. After completing the task successfully, Gus believes that he has the ability to perform another important task. The characteristic of empowerment just described is:

self-efficacy

Ethics deals mostly with:

separating right from wrong

To bring about organization change effectively, an executive is best advised to:

serve as a role model for the desired attitudes and behaviors.

A recommended way of being a model of teamwork is to:

share power with team members

An example of a physical structure to facilitate communication among team members is a:

shared physical facility such as a beverage lounge

according to a consultant cited in the leadership text, after the group is empowered, the leader:

should still provide guidance.

Rita is a leader of high integrity. According to the technical meaning of integrity, Rita will:

stick to the principles she thinks are right

The purpose of a tough question by a leader is to help the person or group ___.

stop and think about why they are doing or not doing something

A challenge for the manager of multiple teams is that these teams might have cultures of their own, known as a _____.

subcultures

Crystal is an external leader of a team, so she:

supervises the team without being a member of the team.

The ______ leader enhances morale when group members work on stressful or frustrating tasks by displaying concern for group members' well-being.

supportive

According to the normative decision model, group support refers to:

the degree to which the team supports the organization's objectives at stake in the problem.

A consultative or collaborative decision-making style is likely to bring about the best results when:

the leader needs information from team members to solve a problem in hand

An important implication of expectancy theory for leaders is that:

the link between rewards and performance should be made explicit

operational network

the portion of an actor's network that is geared toward doing assigned tasks more effectively

The general point of Fiedler's contingency theory of leadership is that the best style of leadership is determined by:

the situation in which a leader works.

Proactive personality

to affect environmental change

A key part of evidence-based leadership or management is to:

translate principles into practice

According to implicit leadership theories, one example of a leadership antiprototype would be _____.

tyranny

Jonathan, the human resource manager of an organization, requests the help of his boss, the managing director, to communicate on incentive cuts, which will be allocated to employees who perform below the organizational standard. In the context of influence tactics, this is most likely an example of _____.

upward appeal

n example of an executive leader helping sustain the environment would be to: Selected

use as much renewable energy as possible at the company.

A major concern about using goals to boost performance is that some workers, including leaders, will:

use dysfunctional methods to attain goals

In path-goal theory, the participative leader is best suited for improving the moral of:

well-motivated employees who perform nonrepetitive tasks.

Co-opting antagonists is defined as:

winning over opponents by making them part of your team

The major thrust of the servant leader is to _____.

work on behalf of group members to help them achieve their goals


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