Leadership Final Exam
Blue Inc., a highly profitable consumer goods manufacturing company, invests in a number of social responsibility initiatives that in turn generate profit for the company. Which feature of corporate and social performance is illustrated in the given scenario?
Virtuous circle
Flexible thinking
A common thread to creativity enhancing exercises is that they require
Being short and verbal presentations
A communication strategy they can make people up here powerful is
Their work
A dominant characteristic of creative workers is a passion for
Are overloaded with responsibilities
A major listening problem many leaders face is that they
Bring in one fresh idea each meeting
A manager establish idea quarters for his organizational unit meeting the workers will be asked to
Which of the following is an example of debasement?
A manager pretending to be incapable of doing a task so that he gets help from his subordinates
Pet peeve technique
A method of brainstorming in which a group identifies all possible complaints
Give them flexibility
A method of managing creative workers is
Linguistic style
A person's character is six speaking pattern
trustworthiness
A persons confidence in another individual's intentions motors and sincerity.
Positively associated with creativity
A study of leader member exchanges and creativity among research and development specialist indicate that leader member exchanges were
Agree with the person criticizing you
A useful variation of collaborative style of conflict management is to
Operational network
Utilizing internal contacts related to details to allow you to strategize
Jason takes great care to cultivate close, positive, working relationships with influential higher-ups at his organization. This tactic is referred to as:
Developing power contacts
I'm speaking loud and clear during team meeting so that everyone can hear
Power oriented linguistics style
Which of the following is recommended as an effective empowering practice?
Providing ample information to workers
Emotional intelligence
Refers to the ability to understand one's feelings and have empathy for others
Innovation
Refers to the creation of new ideas
Which of the following factors is least likely to contribute to political behavior in the workplace?
Rejecting unwarranted compliments from subordinates
A barrier buster is a manager who:
Removes obstacles that hinder work accomplishment.
Happy the day before
Research and suggest workers are more likely to have a breakthrough idea when they are
North six CEOs tend to meet
Risk your decisions often to attain dramatic results to enhance their image
Insightful leader ship
Understanding that requires intuition and common sense
Mindi has a learning goal orientation. While she is competing in a national sales contest, she is strongly motivated to:
develop new skills during the process of competing
The sets of goal characteristics that will probably lead to higher levels of performance are:
difficult and specific
The Sarbanes-Oxley Act requires public companies to _____.
disclose whether they have adopted a code of ethics for senior financial officers
A rationale for empowerment is that the most successful organizations:
effectively use the talents of all players on the team
Feeling competent to complete group tasks is known as group _____.
efficacy
In a research and development firm, the _____ has the most legitimate power.
head of research and development
An important part of open-book management is to:
help all employees understand the company's business goals
Team members should use collaborative technologies like groupware, which:
help groups collaborate better
A major role of an executive coach is to:
help uncover strengths of the person being coached
The term engagement refers to :
high levels of personal investment in the tasks performed on a job
An individual who has strong personal magnetism:
influences others by being captivating and charming
The question, "If I get the job done, will I really get my reward?" illustrates the _____ aspect of expectancy theory.
instrumentality
An inspirational appeal is more likely to be effective when the influence agent:
involves the workers in the change process
With respect to safety, positive leader-member exchanges:
lead to greater commitment and fewer accidents
In Fiedler's contingency theory, an important dimension for rating situation favorability is:
leader-member relations.
Chief financial officer Barry submits travel and expense reports that are completely genuine and encourages employees in his division to always give accurate and correct information. Barry is using the ethical initiative called:
leading by example
Humility
Admitting that you do not know everything and cannot do everything
Credibility of the message sender
Attempts at persuasion, including inspirational speaking and writing, beginning with
Jodie has high self-efficacy, meaning that she:
is highly confident that she can perform a particular task
An advantage of a goal related to a noble cause is that it:
is likely to inspire workers
The feeling of being proud is essentially a(n):
internal motivator
Which of the following is a key practice that leaders in virtual teams should practice?
Maintaining frequent communication with the team
Figureheads
Entertain clients or customers, available to outsiders, official representatives of the organization and outside gatherings
Get up competitive style
The desire to achieve one's own goals at the expense of the other party, dominate
Making the rounds
The leader casually dropping by constituents to listen to their accomplishments concerns and problems
Search for win-win solutions to complex
The purpose of collaboration is to
major characteristic of a team is:
common commitment.
The role of a judge
After developing ideas evaluating them
Win win approach
After the complex has been resolved both sides should gain some thing about you
Encouraging team members to determine the best possible method for reaching a particular target
An example that illustrates the practice of enhancing creativity
Which of the following is true of the motivational use of recognition and praise?
An individual's preference for the type of praise should be taken into account
Self-confidence is an important leader ship characteristic found
And every leader ship setting
Importance of organizational values
Anecdotes are particularly useful in persuading group members about
Creative people are generally non-conformist
Anthony works in the design team of a publishing company he is not particular about obtaining approval from his team members for his creative design ideas hence it can be observed from the given scenario that
Assertiveness
Being Fort Wright and expressing demands opinions and feelings
Commitment
Being committed to something beyond themselves
Authentic leader
Being generous and honest about your personality values and beliefs well having integrity
Superficial
Brainstorming is often condemned as being
hich of the following statements is true of coaching skills and techniques?
Build personal relationships with team members
Which of the following is a key leadership role in a team-based organization?
Building trust and inspiring teamwork
he purpose of forming a coalition is to:
Combine your power with that of others
_____ is the most successful influence outcome.
Commitment
And effective vision should
Connect with the goals and dreams of constituents
What does leader ship takes into account
Context or the external and internal environment
Adapting to changing times is most important for which approach to leadership?
Contingency approach
Leaders who seek feedback from their team members as well as supervisors is the use of what type of skill development
Feedback on the scale utilization and performance from others
_____ is not a contingency factor that affects the decision-making style chosen in the normative decision model.
Financial feasibility
Often arrives after hours of thought and study
Finding out about the inside step of creative thinking is that the flash of insight
Transformational leader ship
Focuses on with the leader accomplishes yet still plays attention to the leaders personal characteristics and relationship with group members
Courage
Followers who establish themselves as independent critical thinkers and fight for what they believe is right
Derek is a hands-on leader, so he is likely to:
Get involved directly in solving customer problems
A major concern about characteristic leader ship is that
Group member sometimes follow a charismatic leader down and unethical pass
Sharing style
Halfway between domination and appeasement, compromise
Disadvantage of being a leader
Having fewer people to confide in about work related issues
Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innumerous complaints received by dissatisfied callers. Which of the following measures can Peter adopt to build the reputation of his team and be considered an effective leader?
He should concentrate on honing the strengths of his employees and putting them to best practice.
A persons linguistic style
His or her characteristic speaking pattern
Creative leaders
Imaginative and the ability to solve complex problems or new products or services
Different from but not inferior to yours
In cross cultural relations an attitude of highest respect us to communicate the belief that another's pperson's culture is
_____ power stems from a leader's authority to respond to the consequences of people's actions.
Information
Charismatic leader is he's metaphors in analogies primarily to
Inspire team members to higher performance
Charismatic leaders use vision for the important purpose of
Inspiring group members
Tenacity Is considered to be an important leader ship characteristic
It often takes a long time to implement a new program
Which one of the following is the most recommended approach to leadership during a crisis?
Lead with compassion
Which of the following influence tactics requires that the leader serve as a model for the desired behavior?
Leading by example
____ authorizes people at the highest levels in an organization to make a decision and expect compliance.
Legitimate power
Granting space for exploring creative ideas then finally choosing and I
Lose tight leader ship in relation to creativity refers to
The least typical characteristic of a transformational leader
Low standing on moral reasoning
Which one of the following is considered an important coaching technique?
Model desired performance and behavior
Heavily deadline pressure is not an excepted substitute For leader ship and what type of environment
Modern work environment
Sharing ideas across divisions
Multiunit organizations sometimes enhance creativity by
The role the lawyer
Negotiating of any ways to implement your ideas
To encourage innovation for its own sake
Of the following leader ship practice is the least likely to enhance innovation is.
Feedback in coaching should be:
On specific areas which need improvement
The steps of the creative process
Opportunity or problem recognition, immersion, incubation, insight, verification and application
A basic principle of persuasion is
People like those who like them
Extroversion
Personality characteristic of an outgoing and upbeat leader
Accommodative style
Satisfying the other concerns without taking care of one's own
_____ refers to the idea that all organizational members are capable of leading themselves at least to some extent.
Self-leadership
Strategy developer
Set a vision and direction for the organization, helping the firm develop policies
Emergent leaders
Significantly influence group members even though they are not assigned as formal authority
An effective way for a leader to collaborate with group members is to
Solicit input from the right group members
Chance to help others grow and develop
Source of satisfaction from being a leader
The role of an explorer
Speak to people in different fields and get ideas that can bring about innovations
Inspiring workers to a higher purpose
Sprinkling business talk with jargon can be useful in ...
Wanda, a team leader, is managing the critical role of selling company assets to raise cash and has, therefore, gained prominence. Which of the following is the explanation for the source of power Wanda is exercising?
Strategic contingency theory
The role of an artist
Stretching your imagination
The message is geared to the listeners
Stuart the director of a company producing electrical appliances, is preparing address The sales team to appreciate their performance. When preparing Just message for the speech Stewart should ensure that
Entrepreneur leader
Suggest innovative ideas for furthering the business aspects of an organization
To apply management by storytelling the leader should
Tell fascinating stories about the company to employees
Flexible leader ship
The ability to adjust to different situations
Conceptual thinking
The ability to see the overall perspective
Self management
The ability to work without close supervision
Beginning with a plausible offer
The approach is to negotiation and emphasize collaboration and focus on
Leaders who have the right stuff have
The necessary traits and characteristics to lead effectively
Sharing
The style of conflict management is halfway between domination and appeasement
Charismatic leader ship
The tendency to challenge proud and poke
Avoidant style
They are in different to the concerns of either
Speaking slowly and clearly to people
This is most likely to be helpful and overcoming cross cultural communication barriers
Physical exercise pumps more blood and oxygen into the brain
To enhance creative ideas one might try jogging because
One technique a leader uses to bring out transformations is to get people
To look beyond self interest
Self-confidence
What is a personality trait of a creative person
Which one of the following questions in an ethical screen deals with the philosophical principle of reversibility?
What would you tell your child to do?
Use confrontation and problem-solving
When attempting to resolve conflict between two group members leaders are advised to
As the director of a company is extremely busy busy and listens to only the information on the company's position
Which of the following examples illustrates selective listening
Emphasize re-sure ethnic identification to give people full credit
Which of the following suggestions is least likely to improve cross cultural communication
Charismatic leader ship
Willing to use unconventional strategies
Think of complaints that others might have about your unit
You and other members of your business unit are participating in the pet peeves technique therefore you would
Course self evaluation's
Your personality trait that captures bottom line self-assessment that is composed of self-esteem control self efficiency and stability
According to the dependence perspective, Alex has power over Ziggy when:
Ziggy is dependent on Alex.
Middle manager Barney practices favoritism when he recommends for promotion:
a golfing buddy who is a poor performer
recent development in corporate philanthropy is for corporate leaders to demand:
a good return on investment, in terms of social impact
A pronounced characteristic of an entrepreneurial leader is _____.
a sensible risk taking approach
One suggestion to the leader based on path-goal theory is for the leader to.
reduce frustrating barriers to reaching goals.
Implicit leadership theories deal mostly with personal assumptions:
about the attributes of an ideal organizational leader.
The general thrust of path-goal theory is to specify what a leader must do to.
achieve high productivity and morale in a given situation
A recommended tactic for developing teamwork is to explain to a team that it has:
an urgent, constructive purpose
In an attempt to convince her team members about the merits of a proposed business plan, Margaret adapts the influence tactic of explaining the percentage increase in salary that each of her team member will enjoy if the plan is successful. In this case, Margaret's attempt is an example of _____.
apprising
Chief operations officer Joan has an ethical mind, so she has a point of view that helps workers:
aspire to do good work that matters to many people
When a top-level executive wants to influence a large number of employees, her or she will most likely:
attempt to change the organization culture.
A leader at the postconventional level of moral development is likely to:
attempt to do the most good for the most people.
ending thank-you notes to large numbers of people is regarded as a:
basic, but effective, political technique
A rule of thumb offered for the sequencing of influence tactics is to:
begin with the most positive, or least abrasive, tactic.
An example of a whistleblower (in relation to ethics) would be a(n):
bookkeeper who tells a journalist about fraudulent accounting in the company
After creating a false catastrophe, a particularly devious political player:
claims to have resolved the problem
A leader would be engaging in micromanagement if he or she:
closely monitors a group member's activities
During a crisis, it is recommended that the leader:
communicate widely about the problem.
Two components of empowerment revealed by research are:
competence and self-determination
Participative management is likely to work the best with
competent and intelligent people.
In the context of outcomes of influence tactics, _____ means that the influence agent has changed the person's behavior but not his attitude.
compliance
During delegation, if responsibilities are not clearly defined by the delegator, the result can be:
conflict between the delegator and the one delegated to
A goal contained within a team mission statement should be:
congruent with organizational objectives
Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily takes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____.
consultative leader
A top leader is supposed to help promote values and principles that ___.
contribute to the welfare of individuals and the organization
In the context of teamwork, _____ directly states that collaboration is better than competition.
cooperation theory
A major moderating variable in the use of rational persuasion is the:
credibility of the influence agent
Kevin announces that starting next financial year, 25% of his team members' salaries will depend on their performance. His team members had no say in this process. In the context of the normative decision model, Kevin demonstrates _____.
deciding
The employees of an organization are told that if they don't work for a minimum of three extra hours every week, they will not be considered for promotions. This is most likely an example of _____.
deliberate Machiavellianism
The consideration dimension of leadership behavior includes how well the leader creates an environment of _____
emotional support, friendliness, and trust
A recommended method of selecting team members is to:
emphasize self-selection when possible
A leader who scored high on initiating structure would _____.
emphasize work scheduling and assigning tasks
A leader engages in management openness when he _____.
encourages subordinates to voice their opinion
According to the Law of Reciprocity (as it relates to organizational politics),:.
everybody expects to be paid back
Rohan, the production manager of a firm, is asked to provide a one-to-one developmental program to Milan, who is an assistant production manager. The program covers aspects like total sales revenue to be achieved for the month, and the individual numbers that Milan will have to contribute. This program is an example of a(n) _____.
executive training program
The question, "If I work hard, what will I get in return?" illustrates the _____ aspect of expectancy theory.
expectancy
In outdoor training, an important purpose of debriefing is to:
explain how the training can be applied to the workplace
An active listener attempts to:
grasp both facts and feelings
In the Pygmalion effect, group members __.
live up to expectations set for them
A consequence of the dependence perspective is that when leaders start losing their ability to control resources, they:
lose power
"I won't pressure you to meet the sales target, but think of your family, and how they might be affected if you fail to meet the target." This speech is made by Gregory, a line manager, to one of his subordinates. In the context of influence tactics, Gregory is attempting _____.
manipulation of his subordinate
For e-leadership to take place, work must be:
mediated by information technology
Ashley is the leader of a virtual team. To increase the effectiveness of her team, Ashley should:
monitor progress through the use of information technology
The higher a unit reports in a firm's hierarchy, the:
more power it acquires
Recognition is an effective motivator is because:
most employees feel they do not receive enough recognition
The teamwork tactic of "emphasizing pride in being outstanding" is based on the premise that:
most groups are especially good at some tasks
A principle of ethical and moral leadership is to
pay attention to all stakeholders
Corporate social responsibility centers on a firm's:
positive contribution to society.
A good example of ingratiation when dealing with a person you are trying to influence would be for you to:
praise that person lavishly
A recommended way of giving advice to an employee is to:
put your advice in the form of a question
A key part of 360-degree feedback is for leaders to _____.
receive feedback from those who work with and for them
A recommended approach for promoting ethical behavior throughout an organization is to:
reward people who have performed well and behaved ethically
Gus has been empowered by his manager to develop a new workflow design for the office. After completing the task successfully, Gus believes that he has the ability to perform another important task. The characteristic of empowerment just described is:
self-efficacy
Ethics deals mostly with:
separating right from wrong
To bring about organization change effectively, an executive is best advised to:
serve as a role model for the desired attitudes and behaviors.
A recommended way of being a model of teamwork is to:
share power with team members
An example of a physical structure to facilitate communication among team members is a:
shared physical facility such as a beverage lounge
according to a consultant cited in the leadership text, after the group is empowered, the leader:
should still provide guidance.
Rita is a leader of high integrity. According to the technical meaning of integrity, Rita will:
stick to the principles she thinks are right
The purpose of a tough question by a leader is to help the person or group ___.
stop and think about why they are doing or not doing something
A challenge for the manager of multiple teams is that these teams might have cultures of their own, known as a _____.
subcultures
Crystal is an external leader of a team, so she:
supervises the team without being a member of the team.
The ______ leader enhances morale when group members work on stressful or frustrating tasks by displaying concern for group members' well-being.
supportive
According to the normative decision model, group support refers to:
the degree to which the team supports the organization's objectives at stake in the problem.
A consultative or collaborative decision-making style is likely to bring about the best results when:
the leader needs information from team members to solve a problem in hand
An important implication of expectancy theory for leaders is that:
the link between rewards and performance should be made explicit
operational network
the portion of an actor's network that is geared toward doing assigned tasks more effectively
The general point of Fiedler's contingency theory of leadership is that the best style of leadership is determined by:
the situation in which a leader works.
Proactive personality
to affect environmental change
A key part of evidence-based leadership or management is to:
translate principles into practice
According to implicit leadership theories, one example of a leadership antiprototype would be _____.
tyranny
Jonathan, the human resource manager of an organization, requests the help of his boss, the managing director, to communicate on incentive cuts, which will be allocated to employees who perform below the organizational standard. In the context of influence tactics, this is most likely an example of _____.
upward appeal
n example of an executive leader helping sustain the environment would be to: Selected
use as much renewable energy as possible at the company.
A major concern about using goals to boost performance is that some workers, including leaders, will:
use dysfunctional methods to attain goals
In path-goal theory, the participative leader is best suited for improving the moral of:
well-motivated employees who perform nonrepetitive tasks.
Co-opting antagonists is defined as:
winning over opponents by making them part of your team
The major thrust of the servant leader is to _____.
work on behalf of group members to help them achieve their goals