LearnSmart Chapter 7 Management

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In the near future, organization will demadn a new kind of ___: a skilled communicator and team player as well as a planner, organizer, motivator, and leader

manager

___ leadership is often the most successful leadership style in organizations in which managers supervise doctors, professors, engineers, or other highly skilled professionals

Free-reign

Autocratic leadership is effective in situation such as a) emergencies b) working with long time employees c) working with new, unskilled workers d) working with hiighly professional employees

a and c

Tactial planning is usually done by a) teams of lower level manageres b) top management c) lower level managers d) financial managers

a and c

A mission statement should address an organization's a) customer needs b) equtiy holdings c) self-concept d) financial resources

a and c.

The control function of management a) measures performance relative to the planned objectives and standards b) rewards people for work well done c) gives workers the education and tools they need to make decisions d) takes corrective action when necessary

a, b and d

Which of the following tasks are associated with the organizing function of management? a) preparing a structure showing lines of authority and responsiblity b) allocating resources, assigning tasks and seablishing procedures for accomplishing goals c) motivaitng and supporting employees to reach company's goals d) staffing the organization

a, b and d

Which of the following are human relations skill a) coaching b) motivation c) problem analysis d) communication

a, b and d.

CompuTech is a high-tech firm with a staff of many engineers and professional. Which of these maangement styles would be effective at CompuTech? a) Democratic b) free-reign c) autocratic d) participative

a, b, and d

The CEO is responsbile for introducing __ into an organziation a) investors b) change c) capital d) clients

b

Conceptual skills are used by mangers to a) build a department budget using quantitiave data b) see the interrelationships among an organizaiotn's departments c) delegate work fairly among others d) picture the organization as a whole

b , c and d,

Mangers classified as middle management include a) supervisors b) plant managers c) division managers d) general managers

b, c and d

Which of the following task are associated with the controll function of managers? a) determining resources needed b) measuring results against corporate objectives c) monitoring performance against standards d) taking corrective actions when necessary

b, c and d.

Enabling employees so they can be empowered means a) allowing them to make up rules as they go b) training them to do the job c) assuring that they have the correct educaiton d) giving them needed coaching

b, c, and d.

Why is planning a key management function? a) planning involves measuring results against corporate objectives v) planning involves knowing how to motivate employees c) accomplishign the other functions depends heavily on having a good plan d) planning involves allocating resources assigning task, and establishing procedures

c

the ___ also known as CKO, is responsible for getting the right information to other managers so they can make correct decisions

chief knowledge officer.

The __ is responsible for putting changes made by the CEO into effect. Their tasks include structuring work, ctonrolling operations, and rewarding people to ensure that everyone strives to carry out the leader's vision

chief operating officer


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