LSUS ISDS 350 Chapter 5
Operations, change, and the environment or sustainability
What are the business functions an MIS infrastructure supports?
All of these choices
What are the different options where an emergency notification service can be deployed?
All of these choices
What are the ramifications of improper electronic recycling, when analyzing the example of a single desktop computer?
Increases in electronic waste, energy waste, and carbon emissions
What are the three pressures driving sustainable MIS infrastructures?
Web accessibility initiative (WAI)
What brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines and resources to help make the Web accessible to people with disabilities including auditory, cognitive, neurological, physical, speech, and visual disabilities?
Disaster recovery cost curve
What charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time?
Storage virtualization
What combines multiple network storage devices so they appear to be a single storage device?
Network virtualization
What combines networks by splitting the available bandwidth into independent channels that can be assigned in real time to a specific device?
Server virtualization
What combines the physical resources, such as servers, processors, and operating systems, from the applications?
Hardware
What consists of the physical devices associated with a computer system?
Incident record
What contains all of the details of an incident?
Business continuity planning
What creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption?
Software as a service (SaaS)
What delivers applications over the cloud using a pay-per-use revenue model?
Sustainability or green MIS
What describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment?
Capacity planning
What determines future environmental infrastructure requirements that ensure high-quality system performance?
The system is functioning correctly and providing accurate information
What does reliability ensure?
Virtualization
What enables computers to run multiple operating systems and multiple software applications at the same time and creates multiple 'virtual' machines all on a single computing device?
Emergency preparedness
What ensures a company is ready to respond to an emergency in an organized, timely, and effective manner?
Data as a service (DaaS)
What facilitates the accessibility of business-critical data in a timely, secure, and affordable manner?
Technology recovery strategy
What focuses specifically on prioritizing the order for restoring hardware, software, and data across the organization that best meets business recovery requirements?
Disaster recovery
What has the ability to recover information or systems in the event of catastrophic disasters?
Business Impact analysis
What identifies all critical business functions and the effect that a specific disaster may have upon them?
Multi-tenancy
What in the cloud means that a single instance of a system serves multiple customers?
Carbon emissions
What includes the carbon dioxide and carbon monoxide in the atmosphere, produced by business processes and systems?
Hybrid cloud
What includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability?
Required Internet connectivity
What is a challenge for cloud computing that could cause employee performance to decrease?
Network
What is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate?
Corporate social responsibility
What is a company's acknowledged responsibility to society?
Server
What is a computer dedicated to providing information in response to requests?
Client
What is a computer designed to request information from a server?
Data center
What is a facility used to house management information systems and associated components, such as telecommunications and storage systems?
Business continuity planning
What is a more comprehensive and all-encompassing plan that details how a company recovers and restores critical business operations and systems after a disaster or extended disruption?
Clean computing
What is a subset of sustainable MIS, refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment?
Emergencey
What is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property?
Vulnerability
What is a system weakness that can be exploited by a threat?
"Five 9s" availability
What is a widely held but difficult to achieve standard of availability for a system?
Emergency notification service
What is an infrastructure built for notifying people in the event of an emergency?
Green personal computer
What is built using environment friendly materials and designed to save energy?
All of these choices
What is cloud computing services changing?
Recovery
What is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup?
Energy consumption
What is the amount of energy consumed by business processes and systems?
Incident management
What is the process responsible for managing how incidents are identified and corrected?
Sustainable MIS disposal
What is the safe disposal of MIS assets at the end of their life cycle called?
Software
What is the set of instructions the hardware executes to carry out specific tasks?
Cloud fabric
What is the software that makes the benefits of cloud computing possible, such as multi-tenancy?
Web accessibility
What means that people with disabilities including visual, auditory, physical, speech, cognitive, and neurological disabilities can use the Web?
Performance
What measures how quickly a system performs a process or transaction?
Cloud bursting
What occurs when a company uses its own computing infrastructure for normal usage and access the cloud when it needs to scale for high/peak load requirements ensuring a sudden spike in usage does not result in poor performance or system crashes?
Failback
What occurs when a primary machine recovers and resumes operations, taking over from a secondary server?
Failover
What occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to a secondary server?
Single-tenancy
What occurs when each customer or tenant must purchase and maintain an individual system?
Technology failure
What occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage?
Big Data as a service (BDaaS)
What offers a cloud-based Big Data service to help organizations analyze massive amounts of data to solve business dilemmas?
Utility computing
What offers a pay-per-use revenue model similar to a metered service such as gas or electricity?
Disaster recovery as a service (DRaaS)
What offers backup services that use cloud resources to protect applications and data from disruption caused by disaster?
Public cloud
What promotes massive, global, industry-wide applications offered to the general public?
All of these choices
What question below would a company need to answer when first establishing a backup and recovery plan?
Ewaste
What refers to discarded, obsolete, or broken electronic devices?
Scalability
What refers to how well a system can adapt to increased demands?
Sustainable MIS
What refers to the safe disposal of MIS assets at the end of their life cycle?
Capacity
What represents the maximum throughput a system can deliver, for example the capacity of a hard drive represents the size or volume?
Upcycle
What reuses or refurbishes ewaste and creates a new product?
Enterprise architect
What role is grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?
Community cloud
What serves a specific community with common business models, security requirements, and compliance considerations?
Private cloud
What serves only one customer or organization and can be located on the customer's premises or off the customer's premises?
Infrastructure as a service (IaaS)
What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model?
Cloud computing
What stores, manages, and processes data and applications over the Internet rather than on a personal computer or local server?
Anticipating expected and unexpected growth
When building a scalable system that can support new company developments what are the key factors to consider?
Increased performance
Where would you categorize a cloud computing benefit that allows a customer to store fewer applications on a client computer, which frees up the memory allowing for increases in performance?
Grid computing, cloud computing, and virtualization
Which characteristics support a sustainable MIS infrastructure?
Accessibility, availability, maintainability, portability, reliability, scalability, usability
Which characteristics support an agile MIS infrastructure?
Software as a service (SaaS)
Which cloud computing model offers applications on a pay-per-use basis?
Automobile
Which of the below is not contributing to ewaste?
All of these choices
Which of the below offers a low-speed and low-cost backup method?
Backup, recovery, disaster recovery, and business continuity planning
Which of the below represents the primary elements in an information MIS infrastructure?
Maintainability
Which of the following agile MIS infrastructure characteristics refers to how quickly a system can transform to support environmental changes?
Portability
Which of the following agile MIS infrastructure characteristics refers to the ability of an application to operate on different devices or software platforms, such as different operating systems?
A smart grid
Which of the following delivers electricity using two-way digital technology?
Scalability
Which of the following describes how well a system can scale up, or adapt to the increased demands or growth?
Information MIS, agile MIS, and sustainable MIS infrastructures
Which of the following include the components of an MIS infrastructure?
All of these choices
Which of the following is a benefit of a solid MIS infrastructure?
All of these choices
Which of the following is an effect a company could experience because of a disaster such as a fire, flood, or hurricane?
Radio stations' occasional tests of the national alert system
Which of the following is an example of an emergency notification system?
Grid computing
Which of the following sustainable infrastructure components is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem?
Serviceability
Which of the following terms represents how quickly a third-party or vendor can change a system to ensure it meets user needs and the terms of any contracts including agreed levels of reliability, maintainability or availability?
Availability
Which term refers to the time frames when the system is operational?
Accessibility
Which term refers to the varying levels that define what a user can access, view, or perform when operating a system?
All of these choices
Why is estimating future growth a challenge for most companies?
Faster
With grid computing a problem is broken into pieces and distributed to many machines, allowing _________ processing than could occur with a single system.
Warm site
Within the sites that support disaster recovery, _________ is a separate facility with computer equipment that requires installation and configuration.
Cold site
Within the sites that support disaster recovery, __________ is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.
Hot site
Within the sites that support disaster recovery, ___________ is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.
Storage virtualization
Combines multiple network storage devices so they appear to be a single storage device
Network virtualization
Combines networks by splitting the available bandwidth into independent channels that can be assigned in real time to a specific device
Server virtualization
Combines the physical resources, such as servers, processors, and operating systems, from the applications
Hardware
Consists of the physical devices associated with a computer system
society
Corporate social responsibility is a company's acknowledged responsibility to __________.
Scalability
Describes how well a system can scale up, or adapt to the increased demands of growth
Grid computing
DreamWorks Animation SKG used which sustainable infrastructure component to complete many of its films including Shrek, Madagascar, and Antz?
All of these choices
Each year businesses lose time and money because of system crashes and failures. Which of the following offers the best way to protect a system from crashes and failures?
Reliability
Ensures that a system is functioning correctly and providing accurate information
Administrator
Enterprise architects require _____________ access so they can perform such functions as resetting passwords or deleting accounts.
Data as a service (DaaS)
Facilitates the accessibility of business-critical data in a timely, secure, and affordable manner
Information MIS infrastructure
Francis works in the human resources division of a large oil and gas company in Texas. Francis's tasks include maintaining payroll and vacation records, employment histories, and benefit information along with ensuring the security of all sensitive employee information. Which MIS infrastructure is most important to Francis?
Moore's law
Gordon Moore, the co-founder of Intel, established which MIS law?
Virtual supercomputer
Grid computing takes advantage of the available 75% of unused processing power of a computer and links thousands of individual computers around the world creating a(n) _______ that can process intensive tasks.
Sustainable
Grid computing, cloud computing, and virtualization are all elements of a(n) ________ MIS infrastructure.
Information MIS infrastructure
Identifies where and how important information, such as customer records, is maintained and secured
Agile MIS infrastructure
Includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals
MIS infrastructure
Includes the plans for how a firm will build, deploy, use, and share its data, processes and MIS assets
Upcycle
Miranda White likes taking old computer parts and remaking them into products like earrings and clocks. Which of the following represents what Miranda is doing?
Availability
Refers to the time frames when the system is operational
Accessibility
Refers to the varying levels that define what a user can access, view, or perform when operating a system
Dynamic scaling
The MIS infrastructure can be automatically scaled up or down based on needed requirements
Sustainable
The __________ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.
Information
The __________ MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.
Agile
The ____________ MIS infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation.
Reflects Moore's law
The computer chip performance per dollar doubles approximately every two years
Usability
The degree to which a system is easy to learn and efficient and satisfying to use
Ewaste
The increased demand in technology devices has caused an increase in discarded devices, a phenomenon known as ________.
All of these choices
The information MIS infrastructure supports the day-to-day business operations and plans for ____________.
Where the two cost effects intersect
The optimal disaster recovery plan in terms of cost and time is where on the disaster recovery cost curve?
Clean computing
A subset of sustainable MIS, refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment
Unavailable
A system that is not operating and can't be used
Characteristics of an agile MIS infrastructure
Accessibility, availability, maintainability, portability, reliability, scalability, and usability
Software
The set of instructions the hardware executes to carry out specific tasks
Car
The sustainable infrastructure pressure of increased energy consumption poses new and growing pressure. The energy consumed by a computer is estimated to produce as much as 10% of the amount of carbon dioxide produced by a __________.
Usability
The system is easy to learn and efficient and satisfying to use.
Agile
Accessibility, availability, maintainability, portability, reliability, scalability, usability are all elements of a(n) __________ MIS infrastructure.
Dynamic and continually changing
An MIS infrastructure is ___________.
iPod and iTunes systems
Apple understood the importance of usability when it designed its _________.
Disaster recovery plan
To combat disasters, a company can create a _________ that would detail the process for recovering information or a system in the event of a catastrophic disaster.
Green personal computer
Built using environment friendly materials and designed to save energy
Primary reason a company has a failover system
To take down the primary system for maintenance, while the secondary system activates to ensure continuous operations
Network
A communications system created by linking two or more devices and establishing a standard methodology in which they can communicate
Corporate social responsibility
A company's acknowledged responsibility to society
Server
A computer dedicated to providing information in response to requests
Client
A computer designed to request information from a server
Disaster recovery plan
A detailed process for recovering information or a system in the event of a catastrophic disaster
Disaster recovery cost curve
A disaster recovery plan contains a _____________ that outlines the costs to support the plan.
Hot site
A separate and fully equipped facility where the company can move immediately after a disaster and resume business
Cold site
A separate facility that does not have any computer equipment but is a place where employees can move after a disaster
Warm site
A separate facility with computer equipment that requires installation and configuration
Characteristics support an information MIS infrastructure
Backup and recovery plan, disaster recovery plan, business continuity planning
Information
Backup and recovery plan, disaster recovery plan, business continuity planning are all elements of a(n) __________ MIS infrastructure.
Coal
Cheap electricity is great for keeping business energy costs down, but this mean that we have to rely more on ____________ for power. .
Software as a service (SaaS)
Delivers applications over the cloud using a pay-per-use revenue model
Performance
Measures how quickly a system performs a process or transaction
Business continuity planning
Includes which systems and business processes are critical and the maximum amount of time the company can continue to operate without functioning systems
Cloud computing service delivery models
Infrastructure as a service, software as a service, platform as a service
Sustainable MIS infrastructure
Infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption
All of these choices
Jessica started her own online company, which specializes in selling items for bachelorette parties, wedding parties, and baby showers. Due to the fact that she only operates online, her MIS infrastructure needs to be fast, efficient, and accurate ensuring the best possible experience for her customers. Which of the below is a critical component in Jessica's MIS infrastructure?
Hardware
John works for Internal Computer Specialists, which focuses on helping small business owners resolve MIS infrastructure issues. John's tasks include cleaning and replacing motherboards, cables, and internal components such as DVDs and hard drives. What does John's role at Internal Computer Specialists focus on fixing?
Big Data as a service (BDaaS)
Offers a cloud-based Big Data service to help organizations analyze massive amounts of data to solve business dilemmas
Disaster recovery as a service (DRaaS)
Offers backup services that use cloud resources to protect applications and data from disruption caused by disaster
Administrator access
Performs functions such as resetting passwords, deleting accounts, and shutting down entire systems.
Maintainability
Refers to how quickly a system can transform to support environmental changes
Portability
Refers to the ability of an application to operate on different devices or software platforms, such as different operating systems
Upcycle
Reuses or refurbishes ewaste and creates a new product
Fault tolerance
Shawn works at the local electrical company in Nampa, ID, which provides electricity to the entire city of Boise. This area is prone to floods, high winds, and tornados. As the lead enterprise architect on the night shift, Shawn has been asked to suggest ways the company can protect its information MIS infrastructure. Shawn notices that the company does not have the ability for its systems to respond to unexpected failures or crashes and there is not a backup system that can automatically take over without a loss of serve to Boise residents. What should Shawn recommend his company implement?
Cloud computing
Stores, manages, and processes data and applications over the Internet rather than on a personal computer or local server
Platform as a service (PaaS)
Supports the deployment of entire systems including hardware, networking, and applications using pay-per-use revenue model
corporate social responsibility
Sustainable MIS is a critical part of _____________ within a company.
