MAN3025 Chapter 6 Quiz

Susan works at a large petroleum refinery. She heads the division responsible for the production of jet fuel from crude oil. Which of the following basic forms of technology is used at Susan's workplace? Continuous-process technology Unit technology Large-batch technology Small-batch technology

Continuous-process technology

Which of the following is a characteristic of organic organizations? Specialized jobs High fluidity Stable environments Centralized authority

High fluidity

A _____ is a model of organization design based on a legitimate and formal system of authority. corporation technocracy conglomerate bureaucracy

bureaucracy

The _____ design results from a strategy of related diversification. functional matrix conglomerate divisional

divisional

Functional departmentalization: groups and arranges activities around products or product groups. groups together jobs involving the same or similar activities. structures activities on the basis of defined geographic sites or areas. groups activities to respond to specific customers.

groups together jobs involving the same or similar activities.

The divisional design of an organization: results from a strategy of unrelated diversification. is based on a single business area. involves businesses in related areas. is also known as the H-form approach.

involves businesses in related areas.

A _____ organization is one that works to facilitate the personal development of all its employees while continually transforming itself to respond to changing demands and needs. team learning virtual functional

learning

The print, television, and new media divisions are three of the many subunits at Soo Kin Corp. Each division has a separate team and competes in a different market. Soo Kin is an organization with: low differentiation. functional departmentalization. low integration. sequential interdependence

low integration.

A mechanistic organization has: activities structured in unpredictable ways. an informal model of organization design. decentralized authority. specialized jobs.

specialized jobs.

Which of the following is a disadvantage of functional departmentalization? Supervision is hindered. Coordinating activities within a department is difficult. Administrative costs rise. Decision making becomes slower and more bureaucratic.

Decision making becomes slower and more bureaucratic.

Which of the following is a disadvantage of the matrix design? Top managers do not get enough time to pay attention to long-range planning. Employees have limited opportunity to learn new skills. Employees may be uncertain about reporting relationships. Teams cannot be created and redefined as needed.

Employees may be uncertain about reporting relationships.

Which of the following is true of a team organization? It facilitates the personal development of its employees. It has little or no underlying functional hierarchy. Employees work on the same projects for the entirety of their tenure. Its goal is to upgrade employee talent and skill.

It has little or no underlying functional hierarchy.

Which of the following is true of a learning organization? It focuses solely on facilitating learning for lower-level employees. It works to facilitate personal development of its employees. It has a rigid structure and remains unchanged to changing demands. It excludes performance measurement and continuous improvement from its list of goals.

It works to facilitate personal development of its employees.

Which of the following describes an ideal bureaucracy? Managers conduct business in an impersonal way Performance metrics for the same task vary with employee skill level. It is a flat organization. Employees are dismissed arbitrarily.

Managers conduct business in an impersonal way

Which of the following approaches to organizational design would best suit a company that has intense external competition, pressure for shared resources, and high information-processing requirements? H-form design U-form design Matrix design Conglomerate design

Matrix design

Which of the following is an advantage of product departmentalization? Administrative costs decrease. Managers focus on helping the group rather than the organization. The speed and effectiveness of decision making are enhanced. The organization is able to use skilled specialists to deal with unique customers

The speed and effectiveness of decision making are enhanced.

The bureaucratic model of organization is based on the _____ theory. situational two-factor differentiation classical organizational

classical organizational

Job rotation: refers to employees having control over their jobs. involves moving employees from one job to another. is a form of job specialization. increases the total number of tasks.

involves moving employees from one job to another.

Farah is one of a handful of permanent employees at an e-retailing company that has little to no formal structure. Depending on the situation, temporary workers are hired and facilities are leased. Support services are outsourced to other firms. The organization that Farah works for is a: conglomerate. bureaucracy. virtual organization. learning organization.

virtual organization.

Underfoot Constructions is an organization with a distinct division of labor and a consistent set of rules. Managers conduct business in an impersonal way and do not socialize with subordinates outside of work. Which of the following terms best describes this firm? Bureaucracy Matrix Division Conglomerate

Bureaucracy