MAN4701 Ch 18 quiz
According to researchers, which of the following is NOT a basic question that managers need to ask in order to define their own organization culture?
What is the organization's profit margin?
At Xymoz Enterprises, managers work to reward high-performance workers, retain them in the future, and potentially recruit more. Which step in building a high-performance organization culture does this represent?
investing in talent
Ever year an organization holds an event to honor the top-performing salespeople in the organization. Which of the following cultural artifacts does this best illustrate?
org ceremony
Disney often talks about the exploits of its founder Walt Disney. This is an example of the cultural artifact known as a(n) ________.
org saga
Which of the following is NOT a major function of an organization culture?
Determining how employee salaries compare with competitors' employee salaries
A(n) _____ is a dimension of an organization that helps to describe and reinforce the culture dash or the beliefs, values, and norms dash in which the dimension exists.
cultural artifact
Cameron works in a company where the organizational mission and objectives are not being met. Cameron recognizes that it's the organization culture of the firm that is keeping the company from achieving its mission and objectives. This can be described as a(n) _____.
unhealthy org culture
Which term refers to the beliefs people have about the organization?
values
Lauren, a new employee at Starbucks, went through a process to familiarize her with the organization culture and help her fit in at Starbucks. This process is referred to as organizational _______.
socialization
Within an organization, the shared values about organizational functioning held by the majority of organization members are known as _______.
dominant org culture
Sally works for a company that cares about the good of society, not just the good of the organization. This represents the _______ dimension of organization culture.
ethics
An organization culture that focuses on the employees within the organization and emphasizes stability and control is called a(n) ________.
hierarchy
Monique wants to work hard so the organization can reach its mission, and she is dedicated to the values of the organization. This most likely represents ________.
org commitment
The dimension of organization culture that focuses on making sure a customer gets a product that does what it should is called the _______ dimension.
quality
The Zurich headquarters of Google has a slide that employees can use to get to the lunchroom. This has both a functional purpose and represents the value Google places on its employees. Which of the following cultural artifacts would this best illustrate?
org symbol
