Management chapter 9

"What I like the most about being a nurse is helping others."

A hospital has an opening for a nurse and wants to hire a person who is motivated by something other than extrinsic or intrinsic forces. Considering this and what you know about the nature of motivation, which of the following statements by interviewees for the job would most likely impress the interviewer in a positive way?

learning.

A relatively permanent change in a person's knowledge or behavior that results from practice or experience is known as

extrinsically motivated.

A worker in an automobile assembly line who chooses his or her work because of the job security it entails is said to be

self-reinforcement.

An employee controls his or her own behavior without the need for outside control of that behavior by a manager. This is an example of

experience.

An example of an employee's input with an organization is

persuade the governor of a state to pass laws that benefit his company.

Because he has a high need for power, Gunnar would most likely decide to

esteem

By granting promotions and recognizing accomplishments of an employee, a manager can satisfy the ________ need of the employee.

high interpersonal justice and high

In general, motivation of employees in an organization is high with ________ informational justice.

social

Liam, a manager, strongly believes that rewarding an employee can cause motivation. Also, he believes that the employee's thoughts and beliefs about the work and the organization influence the employee's learning and motivation. Which learning theory supports Liam's understanding of motivation?

her creativity to design clothes for needy families while receiving lower pay than designers working for top fashion houses.

Lotte is highly intrinsically and prosocially motivated and to a lesser degree extrinsically motivated. As a result, she enjoys her work as a fashion designer for Clothes Plus, Inc., because she uses

raise their perceptions of their own inputs.

People experiencing overpayment inequity are most likely to

make sure the server acting as a model emphasizes the large tips given for attentive service.

Sonya, the manager of a restaurant, has just hired three servers. As part of their training program, she wants them to first learn by watching another, current server act out his job. Based on what you know about social learning theory, Sonya should

expectancy

The idea that motivation is high when workers believe that high levels of effort lead to high performance and high performance leads to the attainment of desired outcomes is explained by the ________ theory.

Equity

The perception of workers of the fairness of their work outcomes relative to their work inputs is the focus of ________ theory.

motivation

The term ________ refers to the psychological forces that determine the direction of a person's behavior in an organization, a person's level of effort, and a person's level of persistence.

giving them tasks that fit their skill set.

According to Maslow's hierarchy of needs, Ethan, a middle manager, is trying to help his employees satisfy their self-actualization needs at work by

instrumentality

According to expectancy theory, when people perceive that high performance leads to the receipt of certain outcomes, the concept of ________ is high.

making sure his employees will value the opportunity of working with less supervision.

At Space Solutions, Ltd., William works on valence by

intrinsically and extrinsically motivated.

Barbara is the dean of the College of Business. She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students. She also appreciates her attractive salary, which allows her to travel abroad on her vacations. Barbara is

negative reinforcement.

Donnie changed his behavior from a dysfunctional to a functional one, and his manager then removed an undesired outcome. This is known as

responsibility.

Enzois intrinsically motivated, so he is motivated by

method of performance appraisal used by his manger improved.

Henry, an employee of Azla Communications, believes that the procedural justice of his manager is low. Considering this, Henry's motivation would most likely increase if the

stop acting interested in the problems Daniel brings to her and make her responses brief

Maria, a middle manager, enjoys talking over work situations with Daniel, her subordinate, who is a first-line supervisor. However, she notices that Daniel frequently brings problems to her that he expects her to solve, rather than solving them himself. Since Daniel has been a supervisor for a significant length of time, he should be more independent in his actions. Based on what you know about operant conditioning theory, what should Maria do?

high and motivation is high.

When managers of an organization treat their subordinates with dignity and respect and are polite and courteous, the interpersonal justice is

physiological

Which of the following motivators is the most basic need in Maslow's hierarchy of needs?