Management Test 2
tall structure
has an overall narrow span and more hierarchical levels
responsibility
the duty to perform the task or activity assigned
delegation
the process that managers use to transfer authority and responsibility to positions below them in the hierarchy
organization structure
(1) the set of formal tasks assigned to individuals and departments (2) formal reporting relationships, including lines of authority, decision responsibility, number of hierarchical levels, and span of managers' control (3) the design of systems to ensure effective coordination of employees across departments
Organization chart
The visual representation of an organization's structure
functional structure
activities are grouped together by common function from the bottom to the top of the organization
the scalar principle
clearly defined line of authority in the organization that includes all employees
Decentrlization
decision authority is pushed downwards to lower organizational levels
division of labor
degree to which operational tasks are subdivided into separate jobs
unity of command
each employee is held accountable to only one supervisor
flat structure
have a wide span and fewer levels
Line authority
means that people in management positions have formal authority to direct and control immediate subordinates
accountability
means that people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command
During a time of crisis, an organization may become ____________ , placing more decision-making authority near the top of the organization.
more centralized
staff authority
narrower and includes the right to advise, recommend, and counsel in the staff specialists' area of expertise
You would study a business's ____ to see a visual representation of its vertical structure, including the chain of command.
organization chart
Organizing follows what?
strategy
Organizing
the deployment of organizational resources to achieve strategic goals
span of management
the number of employees reporting to a supervisor and determines how closely a supervisor can monitor subordinates
chain of command
unbroken line of authority that links all employees in an organization and shows who reports to whom
strategy defines... organizing defines...
what to do how to do it
"I am thinking about decentralizing, allowing employees lower in the organization to make more decisions. When does decentralizing usually make sense?" Check all that apply. A. When environmental conditions are changing rapidly and the company needs empowered employees to make decisions quickly B. When different areas of the company do not agree on which course of action to take and require coordination C. When activities can be done more efficiently on a larger scale D. When running a company which serves different customers in different regions differently
A. and D.
your manager has _________ when he has the right to tell you what work to do and to hold you accountable for doing it.
line authority
Centeralization
means that decision authority is located near the top of the organization
divisional structure
occurs when departments are grouped together based on similar organizational outputs
When your manager assigns you a task, you have the ___________ to carry out that task as assigned.
responsibility
If you are looking at the organization chart of a ______ , you see more hierarchical levels and managers with relatively narrow spans of control.
tall structure
Authority
the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes
Rebeca works for a company that has clearly defined lines of authority. Each employee knows that he or she has authority and responsibility for a distinct set of tasks. Employees are also aware of the company's reporting structure as well as successful management levels all the way to the top. Rebeca's company follows which of the following principles?
Scalar
