Management Test 2

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tall structure

has an overall narrow span and more hierarchical levels

responsibility

the duty to perform the task or activity assigned

delegation

the process that managers use to transfer authority and responsibility to positions below them in the hierarchy

organization structure

(1) the set of formal tasks assigned to individuals and departments (2) formal reporting relationships, including lines of authority, decision responsibility, number of hierarchical levels, and span of managers' control (3) the design of systems to ensure effective coordination of employees across departments

Organization chart

The visual representation of an organization's structure

functional structure

activities are grouped together by common function from the bottom to the top of the organization

the scalar principle

clearly defined line of authority in the organization that includes all employees

Decentrlization

decision authority is pushed downwards to lower organizational levels

division of labor

degree to which operational tasks are subdivided into separate jobs

unity of command

each employee is held accountable to only one supervisor

flat structure

have a wide span and fewer levels

Line authority

means that people in management positions have formal authority to direct and control immediate subordinates

accountability

means that people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command

During a time of crisis, an organization may become ____________ , placing more decision-making authority near the top of the organization.

more centralized

staff authority

narrower and includes the right to advise, recommend, and counsel in the staff specialists' area of expertise

You would study a business's ____ to see a visual representation of its vertical structure, including the chain of command.

organization chart

Organizing follows what?

strategy

Organizing

the deployment of organizational resources to achieve strategic goals

span of management

the number of employees reporting to a supervisor and determines how closely a supervisor can monitor subordinates

chain of command

unbroken line of authority that links all employees in an organization and shows who reports to whom

strategy defines... organizing defines...

what to do how to do it

"I am thinking about decentralizing, allowing employees lower in the organization to make more decisions. When does decentralizing usually make sense?" Check all that apply. A. When environmental conditions are changing rapidly and the company needs empowered employees to make decisions quickly B. When different areas of the company do not agree on which course of action to take and require coordination C. When activities can be done more efficiently on a larger scale D. When running a company which serves different customers in different regions differently

A. and D.

your manager has _________ when he has the right to tell you what work to do and to hold you accountable for doing it.

line authority

Centeralization

means that decision authority is located near the top of the organization

divisional structure

occurs when departments are grouped together based on similar organizational outputs

When your manager assigns you a task, you have the ___________ to carry out that task as assigned.

responsibility

If you are looking at the organization chart of a ______ , you see more hierarchical levels and managers with relatively narrow spans of control.

tall structure

Authority

the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes

Rebeca works for a company that has clearly defined lines of authority. Each employee knows that he or she has authority and responsibility for a distinct set of tasks. Employees are also aware of the company's reporting structure as well as successful management levels all the way to the top. Rebeca's company follows which of the following principles?

Scalar


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