MBA 631 Quizzes
According to the Bureau of Labor Statistics, what percent of businesses do not survive their first year?
20%
What is the main concern of first-level managers?
Achieving efficient production, providing technical assistance, and motivating employees
Digitec Company has recently decided to design and manufacture a laptop that retails for under $50 in an effort to make information technology available to people in places like rural Africa and rural India. This is known as what type of strategy?
Bottom of the pyramid strategy
For Southwest Airlines, all of the following can be suppliers except
Delta Air Lines (providing competition).
The assembly line is most consistent with which of the following general principles of management?
Division of work
The president of Pepsi Company is the keynote speaker at a retirement dinner for a long-time bottler. This is an example of which of the following roles?
Figurehead
Carmeria has an unwavering belief in her new start-up company. She possesses intense focus and takes unconventional risks to make her new company successful. These examples most closely relate to which personality trait of entrepreneurs?
High energy level
Which of these emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes?
Humanistic perspective
Which of the following statements is true about a business incubator?
It provides shared office space, management support services, and management advice.
Which dimension includes government regulations at the local, state, and federal levels?
Legal-political
Which of the following is a characteristic of a traditional management approach?
Managers supervise individuals.
A.R.C. is a large non-profit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which frequently cited problem for international companies?
Political instability
Andrew, a young entrepreneur, feels sure about his ability to win customers through his people skills. He is comfortable with his ability to handle technical details and feels that he is able to keep his business moving. This most closely relates to which personality trait of entrepreneurs?
Self-confidence
Which of the following best describes Sophia's position as a functional manager?
She supervises employees with similar training and skills
Which of the following means that members of a society feel uncomfortable with ambiguity and thus support beliefs that promise certainty and conformity?
Uncertainty avoidance
The type of industry in which an organization operates is something that managers must consider when trying to understand a situation. This is an example of
a contingency
Which of the following countries has feminine values? a. All of these choices b. France c. Sweden d. Costa Rica e. Norway
a. all of these choices
A subfield of the classical management perspective that focuses on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is called
administrative principles
Today's companies compete in a
borderless world.
Weber's vision of organizations that would be managed on an impersonal, rational basis is called a(n)
bureaucracy
Before opening his own business, Kerem was writing a report that details the specifics of his ideas and future business operations. This document is known as a
business plan.
An example of an ethical structure is
chief ethics officer
All of the following are types of corporate cultures except a. adaptability culture. b. clan culture. c. involvement culture. d. achievement culture. e. consistency culture.
clan culture.
Most people have learned to conform to expectations of good behavior expected by colleagues, family, friends, and society. They are in what stage of moral development?
conventional
An artificial entity created by the state and existing apart from its owners is known as a(n)
corporation
The shared knowledge, beliefs, and values, as well as the common modes of behavior and ways of thinking, among members of a society are all included in a nation's
culture
The amount of resources—raw materials, money, and people—used to produce a desired volume of output pertains to organizational
efficiency
Jamaya is a successful artist and entrepreneur who makes all of her work out of recycled goods because she believes in sustainability. She can be described as a social entrepreneur that is committed to
environmental protection.
The code of moral principles and values that govern the behaviors of a person or group with respect to what is right or wrong is known as
ethics
A group of executives assigned to oversee the organization's ethics by ruling on questionable issues and disciplining violators is referred to as a(n)
ethics committee
A business plan for a small business should be detailed, encompassing at least 100 pages.
false
A high performance orientation means that a society encourages toughness, assertiveness, and competitiveness.
false
A tendency to regard one's own culture as superior and to downgrade other cultures reflects an attitude called geocentric.
false
According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, and Theory Y recognizes that workers will avoid work whenever possible
false
Although public confidence in business managers is at an all-time low, politics, sports, and nonprofit organizations have not been affected.
false
German, Swiss, and North American cultures are among the high-context cultures.
false
Goals should be easy so that employees feel motivated.
false
In today's business environment, most companies operate in a stable and rigid environment.
false
One key to effective strategy execution, known as entrenchment, means that there is a deep understanding and acceptance of organizational direction and purpose throughout the organization.
false
Optimizers are rewarded by the chance to work on something new and creative.
false
Political forces are aspects of a culture that guide and influence relationships among people.
false
Small businesses, according to the Small Business Administration, employ more than 90% of the private workforce in the United States.
false
Staff managers are responsible for the manufacturing and marketing departments that make or sell the products or services.
false
The Hawthorne studies resulted in the movement toward scientific management.
false
The majority of managers operate at the preconventional level of personal moral development.
false
The most effective managers are consistent in using their own decision style rather than shifting among styles.
false
The systems thinking approach develops theories about human behavior based on scientific methods and study.
false
The virtue ethics approach to ethical decision making sidesteps debates about what is right, good, or just and bases decisions on prevailing standards of the profession and the larger society, taking the interests of all stakeholders into account.
false
Zambia is the most entrepreneurial country, with 40% of individuals age 18 to 64 starting a new business.
false
Which of the following types of managers would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents?
figurehead
An organization's decision to produce a new product is in the domain of
free choice
Which approach contends that acts are moral when they promote the individual's best long-term interests?
individualism
Dixon Ticonderoga Co. is in trouble because of increased competition especially from low-cost pencil companies in China. This is an example of which dimension?
international
Changing the strategic direction of the business is known as
knowing when to pivot.
Angel's Applesauce is in the process of hiring 60 new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?
labor market
All of the following are common reasons why small-business ventures fail except
long-term focus
A management perspective that emerged after World War II and applied mathematics, statistics, and other quantitative techniques to managerial problems is referred to as a(n)
management science perspective.
In a study by Kotter and Haskett, evidence is provided to support the claim that
managing cultural values is important for performance
A broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type is known as a(n)
mission statement
Some companies seek cheaper resources, such as materials or labor, outside of their country. This is known as
offshoring
A social entity that is goal-directed and deliberately structured is referred to as a(n)
organization
When Terrell Doyle of CommuniCom, Inc. created smaller, more independent maintenance units, he was performing the function of
organizing
Todd is known by his colleagues as a great communicator, with an uncanny ability to shift speech patterns, expressions, and body language to be in tune with people from different cultures. Based on this example, Todd is strong in which component of cultural intelligence?
physical
MNCs that are oriented toward the markets of individual foreign host countries are considered
polycentric
The relationship between social responsibility and financial performance has been shown to be
positive
Which of the following occurs when the organizational accomplishment is less than established goals?
problem
Standardization of work and wage incentives are characteristics of
scientific mamagement
Managers continuously scan the business horizon for both subtle and dramatic environmental changes known as
strategic issues.
Which of the following defines the action steps by which an organization intends to attain its strategic goals?
strategic plans
People and organizations that provide raw materials the organization uses to produce its output are called
supplier
An object, act, or event that conveys meaning to others is known as a
symbol
10 + 10 = 25 reflects which of these?
synergy
The condition that exists when the organization's parts interact to produce a joint effect that is greater than the sum of the parts acting alone is known as
synergy
A set of interrelated parts that function as a whole to achieve a common purpose is known as a(n)
system
Which of the following are designed to help execute major strategic plans and to accomplish a specific part of the company's strategy?
tactical plans
Conceptual skills are especially important for which of the following type of managers?
top
A chief ethics officer is a company executive who oversees all aspects of ethics and legal compliance.
true
A domain name gives a company an address on the Web and a unique identity.
true
A human resource manager would be considered a staff manager.
true
An organization is a social entity that is goal-directed and deliberately structured.
true
Collectivism means a preference for a tightly knit social framework in which individuals look after one another and organizations protect their members' interests.
true
Economic forces pertain to the availability, production, and distribution of resources in a society.
true
In a high-performance culture, organizations put high emphasis on both culture and solid business performance as drivers of organizational success.
true
In adaptive cultures, managers are concerned with customers and processes that bring about useful change.
true
In strategy implementation, leadership is the ability to influence people to adopt the new behaviors needed.
true
Large international firms typically are called multinational corporations.
true
Managers use conceptual, human, and technical skills to perform the four management functions of planning, organizing, leading, and controlling in all organizations.
true
Operational planning specifies plans for department managers, supervisors, and individual employees.
true
Policy-based statements generally outline the procedure to be used in specific ethical situations
true
Special interest groups include trade associations, political action committees and consumerists.
true
The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement.
true
The general environment and the task environment are the two components of an organization's external environment.
true
The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.
true
The rise of virtual work has led to a decline in organizational hierarchies.
true
The subdivisions of the international environment are the economic, sociocultural, and legal-political environments.
true
There has long been a struggle within management to balance "the things of production" with "the humanity of production."
true
Two principal advantages of forming a corporation are continuity and limits on the owners' liability.
true
A decision that enables an individual or company to benefit at society's expense is referred to as a(n)
unethical behavior.
Employee disclosure of illegal organization activities is known as
whistle-blowing.