MG 302 Final Exam

________________ is driven by the organization's strategy.

Human Resource Management (HRM)

This law requires that men and women be paid the same amount of money for doing the same kinds of work.

Equal Pay Act

employee is responsible for his or her own career

new social contract

Measuring the Value of Human Capital Investments *Level 1*

*Business Results:* -Revenue growth -ROIC of ROE -Total return to shareholders

Measuring the Value of Human Capital Investments *Level 2*

*Key Performance Drivers:* -Productivity -Quality -Innovation -Customer Service

Finding the right people (HRM Activity) includes

-HRM planning -Job analysis -Forecasting -Recruiting -Selecting

Manage talent (HRM activity) includes

-Training -Development -Appraisal

Maintain an effective workforce (HRM Activity) includes

-Wages and salary -Benefits -Labor relations -Terminations

The biomedical division needs to hire the best biomedical engineers in the world to be competitive in this global industry, and competition to attract talent is stiff. Many of the most innovative engineers work for startups. What would be the most appropriate HRM approach?

Acquire startups with talented employees and integrate these employees into the company's culture.

This law prohibits age discrimination and restricts mandatory retirement.

Age Discrimination in Employment Act

This law added punitive damages to the compensatory damages already available to parties who can prove intentional discrimination.

Civil Rights Act (1991)

This law allows people to take up to 12 weeks of unpaid leave to care for themselves or a sick family member.

Family and Medical Leave Act

Your consulting division is finding that competition for experienced business consultants who earn clients' trust is intense. Furthermore, once a good consultant is hired, it is important to retain that person so they don't go elsewhere—taking their clients with them. What would be the most appropriate HRM approach?

Find out what kind of work environment and benefits consultants most value and become well-known for providing these things.

This law allows employees to switch health coverage plans when changing jobs, regardless of preexisting health conditions. It also prohibits group health insurance plans from dropping sick employees.

Health Insurance Portability Accountability Act

This law, passed in 1973, prohibits discrimination on the basis of physical or mental disabilities.

Vocational Rehabilitation Act

In HR planning, managers gather data that allow them to predict future workforce needs. They consider information about the company's strategy and the business environment, as well as information about turnover rates, projected retirements, and labor availability. The analysis involves ____________

big-picture questions involving the labor market and the organization's workforce in general and detailed questions about the need for workers with specific skills in specific locations.

To grow without adding full-time employees, an organization may use ___________ workers, such as temporary employees or freelance contractors.

contingent

In a recent survey, CEOs said that _______________ is the most important factor in achieving a competitive advantage.

human capital

The ultimate goal of strategic human resource management is to ___________

improve business results

employer takes care of employees

old social contract

Measuring the Value of Human Capital Investments *Level 3*

*Human Capital Processes:* -Career development -Rewards and recognition -Human capital strategy -Performance appraisal -Recruiting -Workforce planning

When an organization forecasts its HR needs, starting with an analysis of overall trends and then determining specific hiring objectives, it is engaged in ______________

Human resource planning

If a store manager only hires shift supervisors who have a four-year college degree, even though experienced cashiers without a four-year degree can be excellent supervisors, _____________ may be occurring.

discrimination

This law requires that employers allow terminated employees to stay on a group health plan at the expense of the employee for up to 18 months after leaving the company.

Consolidated Omnibus Budget Reconciliation Act

This law protects workers from a variety of hazards, including exposure to toxic chemicals, excessive noise levels, mechanical dangers, and unsanitary working conditions.

Occupational Safety and Health Act

To redress past discrimination, an employer may undertake _____________ by taking positive steps to guarantee equal treatment of people in legally protected groups.

affirmative action

Yahoo aggressively acquires small start-up companies in a strategy of __________ to add talented technology employees to its workforce.

acqui-hiring

An organization is engaged in _____________, a type of discrimination, when its culture permits crude jokes and images that result in a hostile environment for some employees.

sexual harassment

In January 2011, a judge issued a verdict in a case brought by the National Coalition for Men against the Century Supper Club. The men were protesting the club's "Ladies Night" policy that charged men $20 for entry while allowing women to enter for free. This case, which went back and forth among appeals courts for many years, was interesting because it was based on reverse discrimination: Men were demanding equal treatment rather than women. 1.) This news case refers to a case of____________ 2.) One logical outcome of this case would be ____________

1.) Discrimination 2.) For the Century Supper Club to refund the money of the men who attended "Ladies Nights" at the club

Google, Bain and Company, and Nestlé Purina PetCare ranked one, two, and three, respectively, on Glassdoor's 2015 Employees' Choice Awards list as the best large companies to work for. A firm that seeks to be recognized as a great place to work is building its ____________

employer brand

Passed in 2010, this law requires that firms with 50 or more employees provide health care insurance for their workers or pay a fine if the government must subsidize health care coverage.

Patient Protection and Affordable Care Act

In the strategic approach to human resource management, _______ managers are involved in managing human resources.

all

The construction division has a highly seasonal workload, with fewer projects in the winter than in the summer. Also, different expertise is needed for different kinds of buildings. What would be the most appropriate HRM approach?

Hire temporary employees to work on specific projects.

The University of Texas uses race as one factor when deciding which applicants to admit as undergraduate students. The goal of using race is to "achieve the educational benefits of diversity." The University of Texas fills its incoming freshman class primarily by using class rank as a criterion, with students in the top 8% of their high school class gaining admission. These students fill about three fourths of the class, and race is used as a consideration to fill the remaining fourth. In 2013, the Supreme Court heard a case brought by a white student who had been denied admission, and the Court ruled on the constitutionality of the university's admissions policy. 1.) This news event refers to a case of_________ 2.)One logical outcome of this case would be___________

1.) Affirmative action 2.)For the University of Texas to continue to consider students' race so the college student body reflects the demographics of the state

n March 2011, the U.S. Supreme Court heard a case against Walmart. The purpose of the Supreme Court hearing was to decide if Walmart could be charged in a class action lawsuit that says that Walmart deprived female employees of pay and promotions. A key decision in the case involved whether or not employees working in different jobs in different stores had enough in common to be considered a "class." 1.) This news event refers to a case of___________ 2.) One logical outcome of this case would be:

1.) Discrimination 2.) for walmart to implement an affirmative action plan

Which of the following questions might be answered during the human resource planning process? a.) Would realistic job previews increase the success rate of our hiring process? b.) If we introduced a telecommuting option, would employees use it? c.) Given the expected growth of the health care industry, will we need more salespeople with health care backgrounds? d.) Can we get better results if we use a payroll company than by having an in-house payroll department?

C and D

_____________________ is important to predict what jobs the organization will need to fill and what knowledge and skills future workers will need to have.

Human resource planning

___________ means adding people to its workforce by acquiring the companies they already work for

acqui-hiring

The three broad HRM activities are

finding the right people, maintaining an effective workforce, and managing talent.