MGMT 302-04 Mid-Term

Orientation to authority

Another term for power distance is

Renewed concentration of authority in the hands of top managers

Empowerment will enhance organizational effectiveness under all the following conditions EXCEPT

All of these are correct

Engagement is enhanced when employees

Goal difficulty

Expansions on goal-setting theory argue that goal-directed effort is a function of four goal attributes: goal acceptance, goal commitment, goal specificity and

Logic

The behavioral approach to decision making is characterized by all of the following EXCEPT that it uses

It requires face to face interaction

Which of the following statements about the social process of communication is false?

Projection

Which of the following terms refers to attributing our own characteristics to other people?

Ambiguity

Which of the following types of noise occurs when there is more than one way to interpret the sender's message?

Frederick Herzberg

Who developed the Two-Factor Theory?

Noise

_________ is any disturbance in the communication process that interferes with or distorts communication.

Very few

__________ bullying victims sue or complain to state or federal agencies

Nonverbal

__________ communication is neither spoken nor written yet has meaning to others.

Being raised in an environment that nurtures creativity

According to research, the common attributes of creative individuals include which of the following?

Values related to work itself

Instrinsic work values are defined as

Values related to the work itself

Intrinsic work values are defined as

Problem solving

Is a key activity at all levels of management. Techniques are applicable and valuable to all management function

Employers cannot enforce a rule that forbids employees from discussing their salaries

The National Labor Relations Board (NLRB) recently upheld a decision regarding pay secrecy that states that

Job related criteria

The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on

Motivation

The most difficult performance factor to manage is often

Equitable

The organization's compensation structure should be

Control Become aware of

The purpose of diversity training is to help employees __________ their biases. Select ALL of the choices that would validly complete this sentence.

Risk

What information condition lies between certainty and uncertainty in making decisions?

Physical demands

Which of the following is a basic cause of stress in organizations?

16

How many personality types are there according to the Myers-Briggs Type Indicator?

Self-Esteem

If you are proud of your accomplishments yet look forward to achieving higher levels of performance and are confident in your abilities, you have high

Show empathy

If you have the ability to understand how others feel, even without being told, you have the ability to

High, external causes

If your roommate is a C student, the distinctiveness of a recent high grade would be __________ and you would attribute it to __________.

All of these are inputs

According to the equity theory, inputs include all of the following EXCEPT

Employees miss the interaction of the workplace

All of the following are benefits of telecommuting EXCEPT

Accident proneness

All of the following are direct organizational consequences of stress EXCEPT

The behaviors of many people

All organizational successes and failures result directly from

Whether specific differences that characterize a person are good or bad depends on circumstances.

Which of the following best describes the role of circumstances in assessing individual differences?

Overeating

Which of the following is NOT a healthy coping strategy for stress?

An employees values conflict with the values of the organization

Individual-organization value conflict occurs when

Decreased turnover

Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT that it can

An elevated sense of status

What is the likely impact of perquisites on the employees who receive them?

Psychological contract

What term refers to employer and employee expectations of the employment relationship that operate over and above the formal contract of employment?

Person-Organization fit

What term refers to the fit between an individual's values, beliefs, attitudes, and personality and the values, norms, and culture of the organization?

Machiavellian

What type of personality has been defined as someone who "tends to be rational and unemotional, may be willing to lie to attain personal goals, puts little emphasis on loyalty and friendship, and enjoys manipulating others' behavior"?

Leadership

When managers motivate employees with compensation and job opportunity, they are utilizing which of the following managerial functions?

Valuing harmony more highly that honesty

Which of the following best reflects low individualism?

Group prescriptions

Which of the following is NOT a category of prescriptions for preventing groupthink?

Selling the most expensive version of an adequate product

Which of the following is NOT a source of competitive advantage?

Primary

Which of the following is NOT a type of value?

Ethnicity

Which of the following is a component of surface-level diversity?

Excessive pressure to perform

Which of the following is an example of distress?

Their behavior may differ within and across countries

Which of the following is true about employees working in the same company but in different locations?

Selective perception

Which of the following occurs when we interpret what we see based on our interests, expectations, experience, and attitudes rather than on how things really are?

Situational perspective

Which of the following perspectives of management would most likely refute the notion that one style of leadership would enhance employee satisfaction and job performance under any condition?

It gives managers a much wider range of feedback than traditional performance appraisals do

Which of the following reasons explains why 360-degree feedback is highly beneficial to managers?

Organizational fairness

Which of the following refers to employees' perceptions of organizational events, policies, and practices as being fair or not fair?

The role of individual differences frequently has not been supported by scientific research.

Which one of the following statements has been cited as a weakness of the job characteristics theory?

Abraham Maslow

Whose theory is the Hierarchy of Needs?​

Employees value flexible reward systems and may develop strong loyalty and attachment to an employer with one

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Variety

__________ diversity exists within a group when there are differences in a certain type or category, including group members' expertise, knowledge, or functional background.

Employee engagement

__________ is defined as a heightened emotional and intellectual connection that an employee has for him/her job, organization, manager, or coworkers that, in turn, influences him/her to apply additional discretionary effort to his/her work

Personal focus

A communication medium that allows the speaker to express emotions and social cues is said to have a high _________

Social comparison

A key component of equity theory is that employees compare their own input/output ratios with the input/outcome ratios of other employees. What is the term for this phenomenon?

Keep things the way they are

A person who feels equitably treated is motivated to

Coalition

A(n) __________ is an informal alliance of individuals or groups formed to achieve a common goal.

Power

According to David McClelland, the desire to control, influence, or be responsible for others is called a need for

A lack of idea promotion from the group leader

All of the following are symptoms of groupthink EXCEPT

Lead to an appreciation of individual differences

All of the following are true about stereotypes EXCEPT that the

Enhance employee motivation and performance

Alternative work arrangements are intended to

Technical skills

An engineer who can solve complex mathematical equations on the job has strong

Intuition

An innate belief about something without conscious consideration is called

All of these are correct

Being tolerant of ambiguity is related to which of the following?

All of these are correct

Bullying costs employers through which of the following?

Working hours

Common dimensions of a person's life that are not tied specifically to work include all of the following EXCEPT

Choosing one alternative from among several

Decision making is

High performance, low performance

Once we categorize someone as a high performer, we focus more on (and better remember) information related to his/her __________ and disregard more of the information reflecting his/her __________.

Post a privacy policy on the company's website

One way to address privacy concerns on the Internet is to

Human behavior in organization

Organizational behavior (OB) typically includes the study of which of the following basic components?

Type A

People who are impatient, competitive, ambitious, and uptight are said to have what personality type?

Curb their desires when they might interfere with organizational relationships

People with a high need for power can be successful managers if they

Incentive systems

Plans in which employees can earn additional compensation in return for certain types of performance are called

Conscientious

Research has found that __________ people tend to be higher performers in a variety of jobs.

Situational

Seline runs a small company that sells medical software. She has devised a process by which her company is able to develop new versions of the software relatively quickly and with almost no bugs. However, Seline believes that the success of this process hinges on her company's unique makeup and the type of product it produces; she does not believe that most software companies could use her process to any great effect. Seline's views embody which of the following perspectives?

Sender

The __________ is the individual, group, or organization interested in communicating a message to another party.

The like me bias

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called