MGMT 310 ch.8

A box-and-lines illustration showing the formal lines of authority and the organization's work specializations is called a(n) ______ chart. Multiple choice question. values networking mission organizational

organizational

The number of people reporting directly to a given manager refers to ______. Multiple choice question. horizon of specialization chain of command span of control hierarchy of authority

span of control

Managers can help to change the organization's culture by paying attention to which ______ they use as narratives to symbolize the organization's vision and values to employees. Multiple choice question. rites heroes stories rituals

stories

An organization comprised of many levels with narrow spans of managerial control is described as: Multiple choice question. tall. horizontal. wide. flat.

tall.

One method of changing organizational culture is to provide structured ______ as an in-depth introduction to organizational values. Multiple choice question. myths training slogans rituals

training

A(n) ______ is a system of consciously coordinated activities or forces of two or more people. Multiple choice question. adhocracy team organization culture

organization

The extent to which your personality and values match the climate and culture in an organization is referred to as person-______ fit. Multiple choice question. work role industry organization

organization

The degree to which someone's personality and values align with the organizational culture of a firm is called ______. Multiple choice question. common purpose culture-organization fit person-organization fit role modeling

person-organization fit

An organization that has authority centralized in a single person, as well as a flat hierarchy, few rules, and low work specialization, is using a ______. Multiple choice question. functional structure divisional structure simple structure matrix structure

simple structure

What are two suggestions for improving your adaptability in the workplace? Multiple select question. Be reactive in learning situations. Be more resourceful. Be proactive in learning situations. Rely on the knowledge of others.

Be more resourceful. Be proactive in learning situations.

______ embed preferred culture by describing organizational philosophy, mission, vision, and values. Multiple choice question. Slogans and sayings Rites and rituals Stories, legends, and myths Formal statements

Formal statements

According to Barnard's definition, which of the following examples represent organizations? Multiple select question. A crew of two people coordinating their activities on a commercial fishing boat The corporate headquarters of a global technology company A food cart outside a sports stadium run by a single individual A freelance graphic designer

A crew of two people coordinating their activities on a commercial fishing boat The corporate headquarters of a global technology company

Which factors must work in concert to produce successful strategic execution? (Choose every correct answer.) Multiple select question. Employee diversity HR practices Organizational structure Organizational culture

HR practices Organizational structure Organizational culture

Identify the types of structures categorized as organizational designs with open boundaries. (Choose every correct answer.) Multiple select question. Hollow Tall Virtual Mechanistic Modular

Hollow Virtual Modular

What is the primary cause of failure for strategic initiatives? Multiple choice question. Executive interference Improper execution Inadequate funding Employee resistance

Improper execution

What occurs as a result of the horizontal organizational design? Multiple choice question. Employees are grouped around regional locations. People with similar occupations are put together. Internal boundaries are strengthened. Teams are used to improve collaboration and work.

Teams are used to improve collaboration and work.

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture? (Choose every correct answer.) Multiple select question. Activities Heroes Processes Outcomes

Activities Processes Outcomes

What are three characteristics of an organization with a simple structure? Multiple select question. A tall hierarchy Dispersed authority Authority in a single person A flat hierarchy Low work specialization

Authority in a single person A flat hierarchy Low work specialization

Determine your person-organization fit

Compare your values Create a list of personal value Create a list of the organization values

Organizational design is concerned with which activities? (Choose every correct answer.) Multiple select question. Creating structures of accountability and responsibility Minimizing all forms of accountability within an organization Excluding responsibility from the organizational structure Creating a structural design that will help an organization execute its strategies

Creating structures of accountability and responsibility Creating a structural design that will help an organization execute its strategies

Horizontal Vertical

Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers Expresses the extent to which an organization prefers flexibility and discretion versus stability and control

Which of the following are outcomes associated with various types of organizational culture? Multiple select question. Higher market share in adhocracy cultures More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Stronger quality and innovation in hierarchy cultures Higher market share in clan and market cultures Higher financial performance in market and hierarchy cultures

More positive organizational outcomes in market cultures Higher customer satisfaction in clan and market cultures Higher market share in clan and market cultures

Which of the following statements regarding horizontal design are true? (Choose every correct answer.) Multiple select question. Cross-functional teams are eliminated This design is also called a team-based design Internal boundaries are broken down Workgroups are used to improve collaboration

This design is also called a team-based design Internal boundaries are broken down Workgroups are used to improve collaboration

Select the types of organizational design. (Choose every correct answer.) Multiple select question. Traditional Sectional Horizontal Open boundary

Traditional Horizontal Open boundary

Which of the following represent learning-related tools that can be leveraged to change an organization's culture? (Choose every correct answer.) Multiple select question. Training Coaching Role modeling Profits

Training Coaching Role modeling

Being optimistic Display proactive learning Be more resourceful Take ownership and responsibility Expand your perspective

View work or career changes as challenges to be overcome Maintain a desire to learn and improve your career readiness competencies Look for solutions to challenges, rather than problems Absorb, learn, and understand rather than hold grudges Try thinking about things such as "What surprised me about that situation?" or "What data might I be ignoring?"

What are the two types of information that organization charts reveal about organizational structure? Multiple select question. How things get done How employees are responsible Who specializes in what work Who reports to whom

Who specializes in what work Who reports to whom

A(n) ______ organization is a fluid, highly adaptive organization whose members are linked by information technology and collaborate on common tasks. Multiple choice question. centralized adjustable boundaryless mechanistic

boundaryless

Rites and rituals, which are activities and ______ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change. Multiple choice question. slogans stories communications ceremonies

ceremonies

Formal statements can help to change an organization's culture by ______. Multiple choice question. creating narratives about events that happened in the organization embedding the culture in various organizational materials such as the mission, vision, and values statements outlining what is important to the organization through its acronyms, sayings, and slogans celebrating important achievements with activities and ceremonies

embedding the culture in various organizational materials such as the mission, vision, and values statements

Symbols in organizational culture represent ______. Multiple choice question. activities that celebrate important occasions and accomplishments in the organization's life people whose accomplishments embody the values of the organization objects or actions that convey an organization's most important values to others narratives based on true events which are repeated to emphasize particular values

objects or actions that convey an organization's most important values to others

If an organization wishes to change its culture, managers can alter the types of ______ and status symbols they give out and to whom they give them. Multiple choice question. heroes rituals stories rewards

rewards

Organizations can use ______, activities that celebrate important events or achievements for the organization, to change the organization's culture. Multiple choice question. formal statements slogans and sayings legends and myths rites and rituals

rites and rituals

Organizations wishing to change their culture may alter their physical layout and design in order to: (Choose every correct answer.) Multiple select question. send a strong message about the culture recreate historical narratives introduce new slogans and sayings encourage employee productivity

send a strong message about the culture encourage employee productivity

When employees share a narrative about an actual event that helped create an aspect of the company's culture, they are relying on ______ to symbolize the company's vision and values. Multiple choice question. rituals stories goals rewards

stories

A company's ______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business. Multiple choice question. forecast strategy structure culture

strategy

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.) Multiple select question. demonstration structure culture performance

structure culture

In terms of organizational culture, a ______ is an artifact, act, quality, or event that conveys an organization's most important values to others. Multiple choice question. symbol ritual story hero

symbol

Common purpose, one of the four common elements of organizations proposed by Schein, ______. Multiple choice question. unifies members and helps everyone understand the organization's reason for being arranges discrete parts of a task done by different people coordinates individual efforts into group effort ensures the right people do the right things at the right time

unifies members and helps everyone understand the organization's reason for being

Flat organizations generally have few levels with ______ spans of control, with one manager overseeing many employees. Multiple choice question. tall short narrow wide

wide

What is the most accurate description of person-organization fit? Multiple choice question. The degree to which the organization's culture aligns with its strategic context How much the culture of the organization is related to the firm's long-term financial perspective The education level of an individual and its relation to the job or tasks she or he performs at work A match between an individual's personality and values and those of the organization

A match between an individual's personality and values and those of the organization

According to Schein, which organizational feature unifies employees or members and gives everyone an understanding of the organization's reason for being? Multiple choice question. Coordinated effort Common purpose Hierarchy of authority Division of labor

Common purpose

Before moving on, you must review a resource for this question. Which of these would be considered observable artifacts in an organization? Multiple select question. Values Reason: Organizational culture is expressed in observable artifacts—physical manifestations such as manner of dress, awards, myths and stories about the company, rituals and ceremonies, decorations, as well as visible behavior exhibited by managers and employees. Decorations Rituals Sales Reason: Organizational culture is expressed in observable artifacts—physical manifestations such as manner of dress, awards, myths and stories about the company, rituals and ceremonies, decorations, as well as visible behavior exhibited by managers and employees. Awards

Decorations Rituals Awards

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent? Multiple choice question. Rites and rituals Formal statements Physical design Stories and legends

Physical design

When is the ideal time to assess person-organization fit? Multiple choice question. Prior to an exit interview During the first performance review Immediately after being hired Prior to accepting a position

Prior to accepting a position

Which are advantages of ensuring you have good potential fit with an organization before accepting a position? (Choose every correct answer.) Multiple select question. Reduced intention to quit Fewer job responsibilities Reduced work stress Positive work attitude

Reduced intention to quit Reduced work stress Positive work attitude

Some of the strongest ways to embed organizational culture include which two of the following? Multiple select question. Rewards Rites Stories Status symbols

Rewards Status symbols

According to the competing values framework (CVF), organizational ______ varies along two dimensions. Multiple choice question. focus structure differentiation effectiveness

effectiveness

An organization's ______ can pay attention to, measure, and control a number of activities, processes, or outcomes in order to foster a certain culture. Multiple choice question. leaders strategy statements mission

leaders

More positive organizational outcomes are associated with ______ cultures. Multiple choice question. adhocracy clan hierarchy market

market

The readily apparent symbols and manifestations of an organization's culture are called its ______. Multiple choice question. espoused values basic assumptions vision statements observable artifacts

observable artifacts