MGMT 316 Exam 2

A

.Louise, a project manager of a software services company, is in charge of scheduling projects for his team. Instead of completing the task himself, he assigns it to his subordinates. In the context of organizational authority, which of the following is best illustrated in this scenario? A. Delegation of authority B. Centralization of authority C. Staff authority D. Concentrated authority

B

16. DramPharma is a company that manufactures and sells medicine to treat Huntington's disease, a rare genetic disorder. The company controls 80 percent of the world's industry in its segment. The company aims to seek steady growth in the industry. In terms of adaptive strategies, DramPharma would most likely be categorized as a(n) _____ A. reactor B. defender C. analyzer D. prospector

A

A _____ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly. A. Simple matrix B. Networked matrix C. Complex matrix D. Parallel matrix

C

A group of lawyers that works at Jameson & Emerson law firm has informally agreed to explain to the interns the requirements and procedures needed to work at the law firm. The majority of the interns have recently graduated from law school and do not have any experience working at a law firm. The group's agreed-on standards can be best categorized as _____. A. Agendas B. Goals C. Norms D. Synergies

D

All the members of the sales team in Orokem are friendly with each other and enjoy working together. The team members feel equally responsible for the successes and failures of the team. The members of Orokem's sales team are in the _____ of team development. A. Norming stage B. Storming stage C. Forming stage D. Performing stage

A

American employees of Ujima Corp. learned that they should avoid using their left hand when giving a gift or handing out money when they were in India for their business assignment. In the context of cross-cultural training, when would the employees of the company have discovered this cultural difference? A. During documentary training B. During cultural simulation C. During field simulation D. During adaptive screening

C

Asterisk Inc. decided to change some of its policies. Jensen, a team manager, conducted a meeting to inform his team about the management's decision. During the meeting, the majority of Jensen's team members were in favor of the policies except Sandy. As a result, Sandy decided not to voice her concerns about the policy changes fearing negative consequences. This scenario illustrates the concept of _____. A. Synergy B. Reverse Psychology C. Groupthink D. Conservative bias

B

At Afterbadge, a chain of stores that sells computer accessories, all the marketing activities are planned at the company headquarters. These plans are required to be carried out by the employees without any deviation. In the context of organizational authority, which of the following is best illustrated in this scenario? A. Delegation of authority B. Centralization of authority C. Staff authority D. Distributed authority

B

Bob's Assembly is a hardware manufacturer. It specializes in builders' hardware for doors, cabinets, windows, and bathrooms. Bob's Assembly products are economical and more durable than 95% of its competitors' products. This scenario illustrates the concept of _____. A. Core capability B. Distinctive competence C. Competitive inertia D. Strategic dissonance

D

Brenden Corp. has five strategic business units (SBUs)—telecommunication, trucking, electronics, energy, and oil exploration. The telecommunication unit has slowed down in terms of growth and is now dominated mainly by a few large companies. Brenden Corp. has a low market share in the industry and does not generate enough revenue to even cover its costs. In the context of the BCG matrix, which of the following categories of SBUs best describes the telecommunication unit? A. Stars B. Cash Cows C. Question Marks D. Dogs

A

Cad Cream Inc., an ice cream company, has collaborated with Bite Snack Inc., a food manufacturing company, to come up with a third company, Cream Bite Inc. This new company manufactures energy bars with a variety of flavors. In this context, Cream Bite Inc. is a _____. A. Joint venture B. Global new venture C. Multinational franchise D. Wholly owned affiliate

C

Cashvestment, a wealth management firm, renders services to various clients such as salaried employees, entrepreneurs, high-net-worth individuals, and retired employees. The employees of Cashvestment are organized based on the type of clients they are involved with. In this scenario, Cashvestment most likely follows _____. A. functional departmentalization B. product departmentalization C. customer departmentalization D. geographic departmentalization

C

Chimera Inc., a chemical company, has been facing a loss in business. In an attempt to stop the declining profitability, it removed petrochemical products from its product list and concentrated on specialty chemicals, a less capital-intensive business. Which of the following grand strategies was used by Chimera in this scenario? A. The stability strategy B. The growth strategy C. The retrenchment strategy D. The acquisition strategy

B

Curtab, a company that manufactures digital watches, implements marketing strategies to attempt to eliminate analog watches from the market and thereby increase the market share of the company. To counter this, analog watch manufacturers introduce new advertising campaigns. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. Technological lockout B. Design competition C. Technological substitution D. Design iteration

B

Edithprod Inc., a computer manufacturing company, sources its interchangeable spare parts in bulk and produces computer chassis in a high precision assembly line. It follows the same manufacturing process for a variety of its products, and this helps it reduce costs and improve quality. In the context of organizational authority, Edithprod Inc. is most likely using _____. A. Customization B. Standardization C. Decentralization D. Adaptation

A

Elaine works as a history professor. The skills required for her job are limited and easy to acquire, and the job tends to get monotonous. She is unsatisfied with her job and often feels the need to switch jobs. In the context of job design, this scenario best illustrates _____. A. Job specialization B. Job rotation C. Job enlargement D. Job enrichment

C

FasterRides Inc. has introduced a new bike in the market. Majority of its profits come from the sale of bikes. The company is recognized worldwide for its ability to design and produce bikes with superior handling, smooth transmission, powerful brakes, and other premium features that its competitors are lacking. This ability to produce superior quality bikes is the company's _____. A. Strategic reference point B. Strategic alternative C. Distinctive competence D. Competitive resonance

A

Flywater Inc. is refusing to expand its global operations into North Marland due to the civil wars that frequently occur in the country. This threat of civil wars in the country is an example of _____. A. Political uncertainty B. Purchase uncertainty C. Policy uncertainty D. Pandemic uncertainty

C

For most teams, the right size is somewhere between _____ members. A. Ten and thirteen B. Three and five C. Six and nine D. Two and six

C

Fred is a floor worker in a tool manufacturing company. He operates and monitors machines; measures, shapes, and trims different parts used for production; and plays a significant role in the manufacturing process. In the context of organizational authority, which of the following functions does Fred most likely perform? A. Support function B. Staff function C. Line function D. Advisory function

C

Funsase, a clothing company in Rockbourne, manufactures clothing with micro-cool, a special type of fabric that can absorb heat and keep the individual wearing the clothes cool in the summer. None of its competitors have been able to manufacture this type of clothing. This ability of producing superior quality clothing is the company's _____. A. Strategic reference point B. Strategic alternative C. Distinctive competence D. Competitive resonance

traditional work group

Ginny was hired by her company because she agreed to work overtime and carry out all tasks assigned to her as per the instructions. She also signed a contract that would terminate her from the company if she was unable to comply with the organization's policies. Given this information, Ginny is most likely part of a(n) _____ _____ ______

A

Glaler, a large-scale cell phone manufacturer, has a robot in each of its outlets that studies a customer's usage history and suggests a model of Glaler's cell phone that is most likely to suit the customer. This scenario best illustrates _____. A. Organizational innovation B. Corporate entropy C. Reverse engineering D. Agile development

A

Hankson Corp. has five strategic business units (SBUs)—information technology, insurance, publishing, fine arts, and tourism. It invests the majority of its funds in the information technology unit as the unit has a large market share and generates large amounts of its profits in a fast-growing market. In the context of the BCG matrix, which of the following categories of SBUs best describes the information technology unit? A. Stars B. Cash cows C. Question marks D. Dogs

C

Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n) _____. A. Self-designing team B. Self-managing team C. Traditional work group D. Employee involvement group

C

Hippotian Inc. renders job consultancy services for a range of applicants. The employees of the company are departmentalized based on the type of applicants they deal with. These departments include disabled applicants, fresher applicants, managerial applicants, internship applicants, and senior citizen applicants. In this scenario, Hippotian Inc. most likely follows _____. A. Functional departmentalization B. Product departmentalization C. Customer departmentalization D. Geographic departmentalization

D

In contrast to the experiential approach to innovation, the compression approach to innovation: A. aims at creating a new dominant design. B. is used during periods of discontinuous change. C. assumes that the key to fast product innovation is to use intuition. D. manages innovation in more certain environments.

A

In the context of adaptive strategies, which of the following is true of defenders? A. They aggressively hold their current strategic position by doing the best job they can to hold on to customers in a particular market segment. B. They seek fast growth by searching for new market opportunities, encouraging risk taking, and being the first to bring innovative new products to market. C. They try to simultaneously minimize risk and maximize profits by following or imitating the proven successes of prospectors. D. They do not follow a consistent strategy and tend to react to changes in their external environment after they occur.

B

In the context of autonomy, unlike semi-autonomous work groups, employee involvement teams: A. Control all the major tasks related to production B. Lack the authority to make decisions. C. Can change the design of the tasks they perform. D. Have the power to change the design of the teams.

B

In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams? A. Both have the authority to change the design of the teams and the tasks they do. B. Both can manage and control all of the major tasks directly related to production of a product. C. Both need the approval of management before making any changes. D. Both can choose the types of projects they want and select their own team members.

D

In the context of direct competition between firms, _____ largely affects response capability, that is, how quickly and forcefully a company can respond to an attack. A. Diversification B. Cost leadership C. Differentiation D. Resource similarity

B

In the context of global markets, which of the following factors helps companies determine the growth potential of foreign markets? A. Political uncertainty B. Purchasing power (and foreign competitors) C. Organizational structure D. Land availability

C

In the context of managing innovation, _____ are formal project review points used to assess progress and performance. A. Test cases B. Bar codes C. Milestones D. Prototypes

Unlike the compression approach, the experiential approach is used to manage innovation in highly uncertain environments

In the context of managing innovation, identify a difference between the experiential approach and the compression approach.

B

In the context of managing resistance to change, which of the following is an error that managers make during the unfreezing stage? A. They do not systematically plan for short-term wins B. They do not establish a great enough sense of urgency. C. They under communicate the vision by a factor of ten. D. They lacking a vision for change.

B

In the context of managing resistance to change, which of the following is an error that managers make in the change phase? A. They do not create a powerful enough coalition B. They under communicate the vision by a factor of ten C. They do not establish enough sense of urgency D. They do not declare victory too soon

Cultures demonstrating a long-term orientation emphasize preparation for the future, while cultures demonstrating a short-term orientation are more concerned with short-term gratification.

In the context of national culture, which of the following is a difference between countries with shortterm orientation and countries with long-term orientation?

C

In the context of organizational authority, which of the following best defines staff authority? A. It is an activity that contributes directly to creating or selling a company's products B. It is the right to command immediate subordinates in the chain of command C. It is the right to advise but not command others who are not subordinates in the chain of command. D. It is an activity that does not contribute directly to creating or selling a company's products but instead supports line activities

D

In the context of organizational authority, which of the following statements best defines a staff function? A. It is the right to command immediate subordinates in the chain of command. B. It is the right to advise but not command others who are not subordinates in the chain of command. C. It is an activity that contributes directly to creating or selling a company's products. D. It is an activity that does not contribute directly to creating or selling a company's products but instead supports line activities.

A

In the context of organizational development, the purpose of large-system interventions is to: A. Change the character and performance of an organization, business unit, or department B. Help a work group establish short and long-term goals C. Assess how a group functions and help it work more effectively to accomplish its goal D. Increase interpersonal effectiveness by helping people to become aware of their attitudes

A

In the context of organizational development, the purpose of person-focused interventions is to: A. Increase interpersonal effectiveness by helping people to become aware of their attitudes. B. Assess how a group functions and help it work more effectively to accomplish its goals. C. Change the character and performance of an organization, business unit, or department. D. Help a work group establish short- and long-term goals.

assess how a group functions and help it work more effectively to accomplish its goals.

In the context of organizational development, the purpose of small-group interventions is to:

D

In the context of organizational development, which of the following is a difference between largesystem intervention and person-focused intervention? A. Assess how a group functions and help it work more effectively to accomplish its goals. B. Help a work group establish short- and long-term goals. C. Increase interpersonal effectiveness by helping people to become aware of their attitudes. D. Change the character and performance of an organization, business unit, or department.

Small group interventions: assess how a group functions and help it work more effectively to accomplish its goals.

In the context of organizational development, which of the following is a difference between largesystem intervention and small-group intervention?

A

In the context of organizational environments, which of the following is true of mechanistic organizations? A. They are characterized by specialized jobs and responsibilities. B. They are characterized by decentralized authority. C. They are characterized by loosely defined and frequently changing roles. D. They are characterized by horizontal communication based on task knowledge.

B

In the context of organizational structures, which of the following forms of departmentalization lowers costs by reducing duplication? A. Organizational departmentalization B. Functional departmentalization C. Product departmentalization D. Customer departmentalization

High market share, low growth rate

In the context of the BCG matrix, which of the following businesses would be classified as a question mark?

D

In the context of the job characteristics model, _____ is the number of different activities performed in a job. A. Goal acceptance B. Task significance C. Task identity D. Skill variety

Task Identity: The degree to which the job requires the jobholders to identify and complete a workpiece with a visible outcome. Task Significance: The degree to which the job affects other people's lives. The influence can be either in the immediate organization or in the external environment.

In the context of the job characteristics model, which of the following is a difference between task identity and task significance?

D

In the context of work teams, which of the following increases employee job satisfaction? A. Working under an autocratic leadership B. Being trained to meet the needs of specific customers C. Taking direct responsibility for the quality of a company's products D. Being involved in decision-making processes

A

Jameson&Dawson has four strategic business units (SBUs)—agriculture, automobiles, advertising, and accommodations. The agriculture industry is a rapidly growing industry, and Jameson&Dawson's SBU holds majority of the market share in the industry. Hence, the company earns large profits from its agriculture unit and invests majority of its funds in it. In the context of the BCG matrix, which of the following categories of SBUs best describes the agriculture unit? A. Stars B. Cash cows C. Question marks D. Dogs

A

Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following? A. Functional departmentalization B. Product departmentalization C. Customer departmentalization D. Geographic departmentalization

C

Jason is an employee at Manisch Burger and Meals. He is assigned the task of serving soft drinks to customers who order meals consisting of potato fries, a burger, and a roll. Which of the following best exemplifies Jason's job design? A. Job enrichment B. Job enlargement C. Job specialization D. Job rotation

A

Jem Dons has three strategic business units (SBUs)—smartphones, healthcare, and accounting. Its smartphone unit is its most profitable unit and is the current market leader in the rapidly growing industry. In the context of the BCG matrix, which of the following categories of SBUs best describes the smartphones unit? A. Stars B. Cash cows C. Question marks D. Dogs

A

Kathym, a company that sells women's handbags, gives all its junior designers the opportunity to come up with their own original designs. The managers believe that providing them with challenging tasks will keep the designers interested and help them innovate. In the context of managing sources of innovation, which of the following concepts does this scenario best illustrate? A. A creative work environment B. Generational change C. Technological lockout D. A compression approach to innovation

B

Keithomp, a company that manufactures and exports candies, sells different flavors of candy depending on the taste preferences of the country that it supplies to. Each country has a dedicated manufacturing facility that functions as a separate department. In this scenario, which of the following organizational structures does Keithomp most likely follow? A. Functional Departmentalization B. Geographic Departmentalization C. Customer Departmentalization D. Product Departmentalization

D

Lauren is appointed as the project manager of a team in a smartphone company. After selecting the members of the team, she conducts a meeting with the new members so that they are acquainted with each other. Following a brief introductory session, Lauren establishes some initial ground rules for the team. This scenario illustrates that Lauren's team is in the _____ stage of team development. A. Storming B. Norming C. Performing D. Forming

A

Limkwee, a Chinese company, is training its employees to work in Japan on a company project. It was learned that Japanese people cover their abdomen during rainstorms, which is not the case in China. In the context of cross-cultural training, when would the employees of the company have discovered this cultural difference? A. During documentary training B. During cultural simulation C. During field simulation D. During adaptive screening

C

LyTV, a large U.S. based broadcast network, receives royalty payments from TipTV, a small Ukrainian broadcast network, for using its channels and television programs. TipTV hopes to improve the viewership of its network by making use of LyTV's popularity. This form of agreement is an example of _____. A. Direct foreign investment B. Exporting C. Licensing D. Protectionism

C

Mara and Jade are part of a team at Citrus Inc. The team has an eight-hour work shift, and the team members have to report to their supervisor every day. The members have a fixed set of tasks that has to be completed by the end of the day, and every task has to be implemented according to the provided instructions. This team is an example of a(n) _____. A. Self-designing team B. Self-managing team C. Traditional work group D. Employee involvement group

C

Masceo, an oil and gas company, suffered major losses due to damaged oil pipelines. In an attempt to cover its costs, it laid off several employees and closed down three of its refineries. Which of the following grand strategies was used by Masceo in this scenario? A. The stability strategy B. The growth strategy C. The retrenchment strategy D. The acquisition strategy

A

Maymart Inc sells its products at the lowest prices in the industry, and it believes that this is the best way to stay ahead of its competition. It has also not compromised on the quality of its products as Maymart's suppliers and vendors sell best quality raw materials at the lowest prices. In the context of Porter's positioning strategies, which of the following strategies has been adopted by Maymart? A. The cost leadership strategy B. The differentiation strategy C. The price-fixing strategy D. The diversification strategy

B

Metzen Corp., a U.S.-based clothing company, plans to open a branch in Japan by sending its American employees there. Before doing so, the company educates its employees about Japan with the help of pictures, audiobooks, and video recordings to present real-world situations. In the context of preparing for an international assignment, when would this type of training be given to employees? A. During documentary B. During cultural simulation C. Field simulation D. During adaptive screening

A

MiIgno Inc. is a U.S.-based pharmaceutical company. It wants to open a branch in Japan. In the process of learning the cultural differences between the countries, the managers of the company discovered that, unlike Americans, Japanese employees prefer a more structured management and prefer following a routine work schedule. In the context of cross-cultural training, when would the managers of Milgno have discovered this cultural difference? A. During documentary training B. During cultural simulation C. During field simulation D. During adaptive screening

A

Most planning for incremental innovation: A. Is based on the idea of generational change B. Is based on the idea of steady growth C. Is based on the concept of population changes D. Is based on external competitors

C

Oldhust Corp., an electronics company in the country of Bigmount, bought Specden Corp., an electronics company in the country of Vertholt. This scenario is an example of _____. A. Strategic alliance B. Direct export C. Direct foreign investment D. Joint venture

B

Onyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation services. Marshall, the company's chief executive officer, ordered an investigation to determine the reasons behind these complaints. It was found that the employees that were hired to demonstrate and install the products lacked experience. Marshall immediately formed and trained a team with better skills. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____. A.Manufacturing skills B. Customer satisfaction C. Design skills D. Product diversification

B

Oromyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation services. The management ordered an investigation to determine the reasons behind these complaints. It was then found that the employees that were hired to demonstrate and install the appliances lacked hands-on experience with the appliances they were selling. The management immediately started a training program for the employees to get them better accustomed to the appliances. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____. A.Manufacturing skills B. Customer satisfaction C. Design skills D. Product diversification

A

Pagent, a company that manufactures watches, introduces a new range of watches with a safety application programmed into it. This application is designed especially for women and helps them alert people in case of danger. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. A technological discontinuity B. Technological lockout C. Technological singularity D. A technological barrier

B

Pancken Corp. has never operated outside the country it is based in and wants to open a branch in a different country. It plans on sending some of its employees to the new country. Before doing so, it trains all its employees by showing them videos about the new country. It also guides them in taking part in roleplays where they are presented with real-world situations related to the new country. In the context of preparing for an international assignment, when would this type of training be given to employees? A. During documentary training B. During cultural simulation C. During field simulation D. During adaptive screening

C

Petnro, a bike manufacturing firm based in the U.S., operates bike manufacturing plants in China, Japan, Taiwan, and Singapore under the name of BikMe. The parent company receives all the profits made by these facilities, and it has complete control over all the different segments of the plants. Which of the following methods for conducting global business has Petnro used in this scenario? A. The formation of a joint venture B. The establishment of a strategic alliance C. The formation of wholly owned affiliates D. The establishment of a cooperative contract

A

Pinkmake Inc. is expanding its global operations into Jartainia in spite of the frequent changes in its government due to the assassination attempts on its prominent leaders. As Pinkmake Inc. expands into Jartainia, it must deal with _____. A. Political uncertainty B. Purchase uncertainty C. Policy uncertainty D. Pandemic uncertainty

A

Power Plate Inc., a consumer electronics manufacturer, introduced a new solar cooker in the market. The team responsible for the successful launch of the product consisted of product designers, innovators, engineers, marketing professionals, and sales professionals. This is an example of a(n) _____. A. cross-functional team B. department team C. traditional work group D. employee involvement team

B

PreFab, a clothing company is selling its goods in the country of Irmana. The clothing is manufactured in PreFab's home country and a tax is levied on it by the government of Irmana. This form of business is an example of _____. A. Direct foreign investment B. Exporting C. Licensing D. Protectionism

A

Primo Call Inc., a cell phone manufacturing company, has collaborated with Tech Friend Inc., a computer manufacturing company, to start a third company under the name of Primo Tech Inc. This new company will manufacture mobile devices such as tablets, smart watches, and handheld video game consoles. In this context, Primo Tech Inc. is a _____. A. Joint venture B. Global new venture C. Multinational franchise D. Wholly owned affiliate

A

Riytiz Corp. and Tenkriz Corp. are two industrial developers. They plan to combine their funds, finances, risks, and expertise to build the Opobip Bridge. This bridge is said to connect two states that are not connected by a highway. In this scenario, the venture between Riytiz Corp. and Tenkriz Corp. would be called a _____. A. Strategic alliance B. Wholly owned affiliate C. Conglomerate D. Franchise

A

Sannomsy, a confectionary company, uses similar conveyor belts with several interchangeable parts and the same procedure for the manufacture of all the toffees in its product line. This gives the company an advantage over its competitors in terms of consistency in quality, efficient processes, and price leadership. In the context of organizational authority, Sannomsy is most likely using _____. A. Standardization B. Centralization of authority C. Function departmentalization D. Job specialization

C

Skrugetech Inc. designs its jobs in such a way that each job profile has a number of tasks associated with it. The employees are also given a substantial amount of liberty to make decisions about their work as long as they fulfill other work and quality requirements. In the context of job design, Skrugetech Inc. is most likely using _____. A. Job specialization B. Task rigidity C. Job enrichment D. Task identity

A

Smarty Tots manufactures children's clothing and prices them at twice the price of other children's clothing brands. The clothes sell exceptionally well because customers believe that its clothes are made of non-irritant and non-allergenic fabric. Smarty Tots's competitors do not have access to this type of fabric and cannot produce the same quality of clothing. The special fabric used in the clothing gives Smarty Tots _____. A. A sustainable competitive advantage B. The advantage of undifferentiated marketing C. An oligopolistic advantage D. The advantage of competitive inertia

D

Stephan joined as a clerk in Violetcoast Corp. Over a period of one year, Stephan was moved from one department to another, and he got the opportunity to do a variety of jobs, such as data entry and preparing financial statements, along with his daily work. This is an example of _____. A. Job enrichment B. Job enlargement C. Job specialization D. Job rotation

B

SweetCream is an ice cream manufacturer. It sells Guilt-Free, a zero-calorie ice cream, which competes with FlavorBell's MooSweet, a low-calorie ice cream. FlavorBell reduces MooSweet's prices to match Guilt-Free's prices. Identify the strategic move that is most likely being implemented by FlavorBell in this scenario. A. Rejoinder B. Attack C. Recovery D. Acquisition

D

The compression approach to innovation management is used in: A. Fast-growing environments B. Periods of discontinuous change C. Highly uncertain environments D. Periods of incremental change

A

The designers at Fhontrake, a designer tailor shop, are organized into departments such as men's wear, women's wear, children's clothing, or infants' clothing based on the clients for whom they specialize in designing clothes. Given this information, which of the following organizational structures does Fhontrake most likely follow? A. Customer departmentalization B. Product departmentalization C. Functional departmentalization D. Geographic departmentalization

VER is a quota on trade imposed from the exporting country's side instead of the importers

The difference between voluntary export restraints and quotas is that:

C

The government of Bicana recently passed a law requiring every foreign country operating in Bicana to pay 50% of its earnings in taxes. As a result, many foreign companies are planning to shut down their ventures in the country. This is a type of _____ faced by companies that want to conduct business in Bicana. A. Political uncertainty B. Cost uncertainty C. Policy uncertainty D. Control uncertainty

B

The government of Mentlands levies large taxes and has set up a limit on the amount of goods FarTrek, a foreign sports goods manufacturer, can sell in Mentlands. In this scenario, FarTrek is most likely involved in _____. A. Direct foreign investment B. Exporting C. Licensing D. Protectionism

D

The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____. A. Job descriptions B. Hierarchies C. Stretch goals D. Norms

D

The most common _____ is a joint venture, which occurs when two existing companies collaborate to form a third company. A. Business acquisition B. Licensing agreement C. Franchising agreement D. Strategic alliance

that is leads to the duplication of resources.

The primary disadvantage of customer departmentalization is:

A

The product developers at Travimext, a company that manufactures computer parts, have specialized tablet screens at their desks that display 3-dimensional representations of prototypes they create along with all the specifications of the prototypes. This scenario best illustrates _____. A. Organizational innovation B. Corporate entropy C. Reverse engineering D. Agile development

D

The sales department at Delta Corp. has devised a set of rules for its employees. All the employees are required to be in the office premises by 8 a.m. every day. They are also required to wear business casuals. In addition, every employee has to send a productivity update to his or her supervisor before leaving for the day. In this case, the sales department has developed _____. A. Job descriptions B. Hierarchies C. Stretch goals D. Norms

B

Timothy works at Sunshine Mailing, a daily newspaper, and is responsible for editing the sports column. Chloe, Timothy's manager, asks him to handle the gossip column along with the sports column. In the given scenario, which of the following job redesign techniques does Chloe use? A. Job enrichment B. Job enlargement C. Job specialization D. Job rotation

a competitive advantage that other companies have tried unsuccessfully to duplicate and have, for the moment, stopped trying to duplicate.

Unlike a long-lasting competitive advantage, a sustainable competitive advantage is one where:

C

Unlike cognitive conflict, affective conflict: A. is characterized by a willingness to examine, compare, and reconcile differences to produce the best possible solution. B. involves emotional reactions that occur when disagreements between coworkers are professional rather than personal. C. undermines team performance by preventing teams from engaging in the kinds of activities that are critical to team effectiveness. D. increases the satisfaction of team members, leads to cordiality between coworkers, and increases team cohesiveness.

C

Unlike nontariff barriers, tariffs _____. A. decrease the cost of exported goods B. increase the cost of imported goods C. are direct taxes on imported goods D. are nontax methods of reducing the volume of imported goods

D

Vanessa is appointed as the project manager for a project on new product development at Glacier Inc. After selecting employees from different functional areas to work as a team, she conducts a meeting with the new team members so that they can get to know each other. Following a brief interaction session, Vanessa presents the team norms to them. This scenario illustrates that Vanessa's team is in the _____ stage of team development. A. Storming B. Performing C. Norming D. Forming

B

Waltert, a cell phone manufacturer, has been the market leader in the country of Besmagia ever since cell phones were introduced in the country. None of the other domestic or foreign cell phone brands have been able to match the high quality and low price that Waltert's products offer. In the context of innovation streams, Waltert most likely has a _____. A. Fixed working capital B. Distinctive competence C. Fiduciary responsibility D. Matrix organization structure

C

When Nathanil Inc., a network service provider, introduced 4G data plans, it observed that most of its customers completely stopped using 2G and 3G data plans and switched to 4G. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. Technological singularity B. Technological lockout C. Technological substitution D. Technological determinism

D

When Pocdio, an application development software, was released, it was widely accepted by customers. However, a few months after its release, users began experiencing a lag in its user interface. Customers eventually stopped using this software and started to use newer and better alternatives. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. Technological singularity B. The compression approach to innovation C. The experiential approach to innovation D. Technological lockout

D

When Rebopy, a network service provider, started providing 4G data services, it attracted a large number of customers because of the high speed and cost effectiveness of Rebopy's services. However, after few months of using the service, the customers found that it had poor connectivity and hence switched to more efficient data services. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. Technological singularity B. The compression approach to innovation C. The experiential approach to innovation D. Technological lockout

D

When Sewsavor developed a food delivery application, a majority of people started using and recommending the application. However, they eventually found that the application uses more RAM than usual, and they switched to more efficient food delivery applications. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. Technological singularity B. The compression approach to innovation C. The experimental approach to innovation D. Technological lockout

It is what a company can make, do, or perform better than its competitors.

Which of the following best defines a distinctive competence?

It is a direct tax on imported goods.

Which of the following best defines a tariff?

D

Which of the following best defines an incremental change? A. It occurs randomly without a change agent's direction B. It occurs as a result of specific efforts on its behalf by a change agent C. It is intense and all-encompassing D. It builds on existing operating methods and seeks to enhance or extend them in new directions

It is the collection of activities that take place among organizations to transform inputs into outputs that customers value.

Which of the following best defines an inter-organizational process?

It is the change created quickly by focusing on the measurement and improvement of results.

Which of the following best defines results-driven change?

C

Which of the following best defines the General Electric fastworks approach? A. It is based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology. B. It is an approach to innovation that assumes that incremental innovation can be planned using a series of steps and that compressing those steps can speed innovation. C. It is a special kind of results-driven change that helps companies to improve results in an uncertain business environment by quickly experimenting with new ideas to solve customer problems. D. It is a philosophy and collection of planned change interventions designed to improve an organization's long-term health and performance.

D

Which of the following can help managers improve the speed and accuracy with which they determine the need for strategic change? A. Fostering competitive inertia B. Limiting design iterations C. Promoting strategic alliances with leading firms D. Looking for signs of strategic dissonance

Both multinational companies BUT global consistency uses the same rules and guidelines in every location and local adaptation adjusts to surrounding environment

Which of the following is a difference between global consistency and local adaptation?

Matrix departmentalization: hybrid structure in which two or more forms of departmentalization are used together. The most common matrix combines the product and functional forms

Which of the following is a difference between product departmentalization and matrix departmentalization?

D

Which of the following is a disadvantage of a large team? A. In a large team, team members are overloaded with work due to high task complexity B. In a large team, it is difficult to take advantage of team members' varied skills and knowledge C. In a large team, it is difficult to come up with ideas to address a specific problem D. In a large team, team members find it difficult to get to know one another

A

Which of the following is a drawback of virtual teams? A. They often suffer from a lack of understanding regarding the team's purpose B. They make communication difficult among team members because of a lack of means of communication C. They are highly rigid because of organizationally dispersed team members D. They lack variety

Maastricht Treaty of Europe

Which of the following is a regional trade agreement between most European countries?

Functional= grouping of jobs that perform similar functions, Product=grouping of jobs in relation to the products of that firm

Which of the following is a similarity between functional departmentalization and product departmentalization?

It allows managers and workers to specialize in one area of expertise.

Which of the following is an advantage of product departmentalization?

Resistance to change will not occur when those affected by the change participate in its planning and implementation.

Which of the following statements about resistance to change is true?

B

Which of the following statements about resistance to change is true? a. Resistance to change will not occur when those affected by the change participate in its planning and implementation. b. Resistance to change will always occur; it is inevitable. c. Resistance to change will not occur when change efforts receive significant managerial support. d. Resistance to change will not occur when employees are educated about the need for change. e. Resistance to change disappears when the organization operates in conditions of certainty.

D

Which of the following statements is true of global consistency? A. It modifies a company's standard operating procedures B. It occurs when two existing companies collaborate to form a third company C. It allows managers to adapt to differences in foreign customers D. It simplifies decisions for managers at company headquarters

B

Which of the following statements is true of resistance to change? A. Overt resistance is less important to an organization than is covert resistance. B. Resistance has emotional, cognitive, and behavioral components C. Detecting resistance is straightforward as long as organizations use impersonal media to communicate changes D. Resistance to change is likely to be the least when there is an absence of a visible crisis

C

Which of the following statements is true regarding a work team? A. Work teams are rarely used in organizations today. B. Work teams are generally less flexible than traditional departments. C. Work teams generate positive synergy through coordinated effort. D. Work teams are less responsive to changes in the internal and external environment of the company. E. Work teams involve members of random and varied skill sets.

B

Which of the following statements is true regarding virtual teams? A. Virtual teams are less task oriented than face-to-face teams. B. In the case of virtual teams there is less social rapport and direct interaction among members. C. Virtual teams report more satisfaction with the group interaction process than do face-to-face teams. D. Virtual teams exchange more social-emotional information than face-to-face teams do. E. For increasing the efficiency of a virtual team, managers should empower the team and avoid monitoring its progress closely.

A

Which of the following trade barriers is established to protect the health and safety of citizens? A. Government import standards B. Quotas C. Voluntary export restraints D. Tariffs

A

Zavacomp, a company that manufactures sports accessories, earlier manufactured and sold fitness shoes and activity tracking watches as separate units. It observed that customers frequently bought these two accessories together and hence created a new integrated product with a tracking device embedded in its sports shoes. In the context of innovation streams, which of the following concepts does this scenario best illustrate? A. A technological discontinuity B. Technological lockout C. Technological singularity D. A technological barrier

Generational change

_____ is a change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology.

B

companies, ensures that its employees do not get bored of specific jobs by periodically moving them across a variety of jobs such as pasting of cartons, manufacturing of blisters, manufacturing of sleeves for plastic bottles, scoring of cartons, and printing and laminating of cartons. In the context of job design, Amborfes Inc. is most likely using _____. A. Job specialization B. Job rotation C. Task rigidity D. Task identity