MGMT 3310: Chapter 9

Which model of decision making is associated with satisfying, bounded rationality, and uncertainty?

Administrative

For a programmed decision:

Alternatives are usually easy to identify

What describes that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Ambiguity

What has the highest possibility of failure?

Ambiguity

_____ is by far the most difficult situation for a decision-maker.

Ambiguity

Managers are considered to have a(n) _____ style when they prefer to consider complex solutions based on as much data as they can gather.

Analytical

Which of these styles is adopted by managers who have a deep concern for others as individuals?

Behavioral

Associated with the condition of _____ is the lowest possibility of failure.

Certainty

Which of the following means that all the information the decision-maker needs is fully available?

Certainty

What is the process of forming alliances among managers during the decision making process?

Coalition building

What is not a characteristic of the administrative decision making model?

Conditions of certainty

What is a choice made from available alternatives?

Decision

_____ refers to the process of identifying problems and then resolving them.

Decision-making

Examples of nonprogrammed decisions would include the decision to:

Develop a new product or service

The _____ is the individual who is assigned the role of challenging assumptions made by the group.

Devil's Advocate

"When did it occur" and "how did it occur" are questions associated with which step of the decision making process?

Diagnosis and analysis of causes

_____ is the last step in the decision making process.

Evaluation and Feedback

The _____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Implementation

When managers base decisions on what has worked in the past and fail to explore new options, they are:

Perpetuating the status quo

The _____ model closely resembles the real environment in which most managers and decision-makers operate

Political

_____ decisions are associated with decision rules.

Programmed

Programmed decisions are made in response to _____ organizational problems.

Recurring

Under conditions of _____, statistical analyses are useful.

Risk

What means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?

Risk

What refers to the willingness to undertake risk with the opportunity to increase one's return?

Risk Propensity

The essence of _____ is to choose the first solution available.

Satisficing

Means that managers know which goals they wish to achieve, but information about alternatives and future events is incomplete.

Uncertainty

The four positions on the possibility of failure scale include certainty, risk, ambiguity, and _____.

Uncertainty

_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.

Wicked

The classical model of decision making is based on _____ assumptions.

economic