MGMT 3310: Chapter 9
Which model of decision making is associated with satisfying, bounded rationality, and uncertainty?
Administrative
For a programmed decision:
Alternatives are usually easy to identify
What describes that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?
Ambiguity
What has the highest possibility of failure?
Ambiguity
_____ is by far the most difficult situation for a decision-maker.
Ambiguity
Managers are considered to have a(n) _____ style when they prefer to consider complex solutions based on as much data as they can gather.
Analytical
Which of these styles is adopted by managers who have a deep concern for others as individuals?
Behavioral
Associated with the condition of _____ is the lowest possibility of failure.
Certainty
Which of the following means that all the information the decision-maker needs is fully available?
Certainty
What is the process of forming alliances among managers during the decision making process?
Coalition building
What is not a characteristic of the administrative decision making model?
Conditions of certainty
What is a choice made from available alternatives?
Decision
_____ refers to the process of identifying problems and then resolving them.
Decision-making
Examples of nonprogrammed decisions would include the decision to:
Develop a new product or service
The _____ is the individual who is assigned the role of challenging assumptions made by the group.
Devil's Advocate
"When did it occur" and "how did it occur" are questions associated with which step of the decision making process?
Diagnosis and analysis of causes
_____ is the last step in the decision making process.
Evaluation and Feedback
The _____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.
Implementation
When managers base decisions on what has worked in the past and fail to explore new options, they are:
Perpetuating the status quo
The _____ model closely resembles the real environment in which most managers and decision-makers operate
Political
_____ decisions are associated with decision rules.
Programmed
Programmed decisions are made in response to _____ organizational problems.
Recurring
Under conditions of _____, statistical analyses are useful.
Risk
What means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance?
Risk
What refers to the willingness to undertake risk with the opportunity to increase one's return?
Risk Propensity
The essence of _____ is to choose the first solution available.
Satisficing
Means that managers know which goals they wish to achieve, but information about alternatives and future events is incomplete.
Uncertainty
The four positions on the possibility of failure scale include certainty, risk, ambiguity, and _____.
Uncertainty
_____ decisions are associated with conflicts over goals and decision alternatives, rapidly changing circumstances, fuzzy information, and unclear links among decision elements.
Wicked
The classical model of decision making is based on _____ assumptions.
economic