MGMT 391CH3
Someone who micromanages, seeks absolute control of everything, has an inflated self-image, and fear chaos is referred to as _____________.
a control freak
What term refers to an interpersonal capability that includes the ability to perceive and express emotions, to understand and use them, and to manage emotions in oneself and other people?
emotional intelligence
Which of the "Big Five" personality dimensions is associated with not being anxious, depressed, angry, anxious, and insecure?
emotional stability
Which two of the "Big Five" personality dimensions have the strongest and most consistently positive relationship with performance motivation?
emotional stability and conscientiousness
One study found that_______ anxiety and _______ motivation predicted African Americans' increased likelihood of withdrawing from a job selection process.
higher,lower
What term refers to strong desires to accomplish something important, and take pleasure in succeeding at something important and demanding?
achievement motivation
Which of the "Big Five" personality dimensions is associated with being polite, flexible, trusting, cooperative, forgiving, and tolerant?
agreeableness
Someone who is ____________ takes what he or she wants, lies to get ahead, and lacks both a conscience and a capacity for empathy.
antisocial
Which of the "Big Five" personality dimensions is associated with being careful, thorough, responsible, organized, and planful as well as being hardworking, achievement-oriented, and persistent?
conscientiousness
______________ value fairness, and decide things impersonally based on objective criteria and logic.
Thinkers
People who are impatient, competitive, ambitious, and uptight are said to have what personality type?
Type A
People who are relaxed and easy going are said to have what personality type?
Type B
___________ bullying victims sue or complain to state or federal agencies.
Very few
Machiavellian employees are______ likely to be loyal to their job or organization
less
Highly Machiavellian people are ______ ethically sensitive than are lower Machiavellian people and agree ______ with ethical policies or rules of behavior.
less, less
In the realm of skills assessment (like hiring assessments), individuals from minority backgrounds are ____ likely to perceive tests as being relevant and ____ likely to feel the situation is fair.
less,less
Which term refers to the degree to which a person generally perceives events to be under his or her control or under the control of others?
locus of control
Mangers should place individuals with a _______ tolerance for ambiguity in well-defined and regulated tasks.
low
What term refers to a person's commitment to another person, task, or organization?
loyalty
High Type As need ______ stimulation than Type Bs, and are ______ likely to over-schedule themselves.
more, more
People with an internal locus of control tend to be ______ socially integrated at work and report ______ favorable relationships with their supervisors.
more, more
Research suggests that, in general, age has a/an _________ relationship with learning.
negative
Which of the "Big Five" personality dimensions is associated with being imaginative, cultured, curious, broad-minded, and artistically sensitive?
openness to experience
Which trait is strongly related to success in expatriate assignments?
openness to experience
What term refers to the dynamic mental attributes and processes that determine individuals' emotional and behavioral adjustments to their environments?
personality
What term refers to any personality, value, attitude, interest, or lifestyle attribute?
psychographic characteristics
What term refers to the practice of pairing a senior employee with a junior employee to transfer the skills of the junior employee to the senior employee?
reverse mentoring
What is the most powerful force affecting loyalty and ethics?
self interest
Awareness of subgroup differences on standardized tests creates frustration among minority test takers and ultimately lower test scores. What is this phenomenon called?
stereotype threat
Eighty one percent of bully behavior is done by whom?
supervisors
What term refers to a tendency to behave consistently over time and in a variety of situations?
trait
When situational pressures are______, we are better able to be ourselves and let our personalities guide our behaviors.
weak
What term refers to a repeated mistreatment of another employee through verbal abuse, conduct that is threatening, humiliating, or intimidating, or sabotage that interferes with the other person's work?
workplace bullying
_______________ reflects a tendency to perceive or interpret information marked by vague, incomplete, fragmented, multiple, inconsistent, or contradictory meanings as actual or potential sources of psychological discomfort or threat.
Intolerance for ambiguity
Researchers have identified a lack of ______ as the prevalent attitude that reduces prosocial behavior, or acts of kindness that benefit others including sharing, cooperating, and helping.
time
How many personality types are there according to the Myers-Briggs Type Indicator?
16
When were Baby Boomers born?
1943-1963
How many generations are currently represented in the workforce?
4
What percent of the U.S. workforce reports either being bullied at work or witnessing bullying?
49
Members of which generation are the most technologically savvy?
Generation Y
Who was the first psychologist to examine the concept of personality traits?
Gordon W. Allport
__________ people like to get things decided quickly while __________ people prefer to stay open to new information and options.
Judging, perceiving
___________ people are decisive and planful while ____________ people are adaptable, spontaneous, and curious.
Judging, perceiving
What type of personality has been defined as someone who "employs aggressive, manipulative, exploiting, and devious moves to achieve personal or organizational objectives?"
Machiavellian ("The Prince")
What term refers to an individual's general strategy for dealing with other people and the degree to which they feel they can manipulate others in interpersonal situations?
Machiavellianism
______________ assess general mental abilities including verbal and mathematical reasoning, logic, and perceptual abilities.
Mental ability tests
____________ people are detail oriented and want facts.
Sensing
Wanting to reduce our fear of failure _______ our interest in pursuing achievement-related goals or _______ our intent to quit challenging tasks quickly if success is not immediate.
decreases, increases
What term refers to physical and observable characteristics of individuals, including gender, ethnicity, and age?
demographic characteristics
Managers with a low tolerance for ambiguity tend to be more ________ with their staff and don't empower them to make their own decisions at work.
directive
Interpersonal intelligence is most important for whom?
educators
A/an ___________ locus of control is related to passivity and learned helplessness and a/an __________ locus of control has been positively related to confidence in one's ability to successfully perform tasks.
external, internal
Which of the "Big Five" personality dimensions refers to being sociable, assertive, talkative, and energetic?
extroversion
What term refers to an anticipatory feeling of anxiety about attempting a challenging task, failing, and appearing incompetent?
fear of failure
Bodily-kinesthetic intelligence is most important for whom?
firefighters
Which term refers to the capacity to rapidly and fluidly acquire, process, and apply information?
general mental ability
If achievement motivation and fear of failure are both very low, the person is likely to feel ___________ about achievement-oriented situations.
indifferent
What term refers to the manner in which individuals process and organize information during learning?
information processing capacity
The motto of a/an ___________ is "ready, aim, aim," whereas the motto of a/an ____________ is "ready, fire, aim."
introvert, extravert
______________ need quiet time to recharge their batteries.
introverts
