MGMT 412 (Chapter 5 TB)

False

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program. (T/F)

specific times or time intervals

A lesson plan overview matches major activities of a training program and _____.

potential vendors and consultants for training services.

A request for proposal (RFP) is a document mainly used to identify:

concept map

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness and relevance of course content.

action plan

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

include less measurable learning objectives.

Curricula differ from courses in that curricula:

have easy access to information within the context of their jobs.

Effective knowledge sharing is facilitated when employees:

False

Using managers and employees as trainers decreases the perceived meaningfulness of the training content. (T/F)

False

When a series of steps must be followed in a specific way to complete a task successfully, then training should be designed with an emphasis on far transfer. (T/F)

True

When using an outside vendor to provide training services, it is important to consider the extent to which the training program will be customized based on a company's needs. (T/F)

Discussion

Which of the following is a major aid in communicating tacit knowledge?

Older employees retiring

Which of the following is a major cause for loss of explicit and tacit knowledge?

can be managed by a knowledge management system.

Explicit knowledge:

False

Fan-type seating is ineffective for training that includes trainees working in groups and teams to analyze problems and synthesize information. (T/F)

True

Negative expectations held by instructors can lead to learners' negative evaluation of the training and the trainer. (T/F)

chief learning officer's (CLO)

The _____ job is to develop, implement, and link a knowledge culture with the company's technology infrastructure, including databases and intranets.

True

The basic level of training support that a manager can provide is acceptance. (T/F)

training content is not important for the employee's job.

Low levels of opportunity to perform indicate that:

True

Lesson plans are typically more detailed than design documents. (T/F)

True

Companies experience loss of explicit and tacit knowledge when older employees retire. (T/F)

True

Compared to the other groups, baby boomers are especially motivated to learn if they believe that training content will benefit them personally. (T/F)

True

Giving trainees frequent breaks so that they can leave the room and return ready to start learning again is a good practice in training. (T/F)

electronic performance support system

If trainers in a firm want access to valuable information about the transfer of training problems that trainees encounter, they should typically use the _____.

conference-type

If training emphasizes total-group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

True

In developing a lesson outline, trainers need to consider the proper sequencing of topics. (T/F)

frequency with which trained tasks are performed on the job

In opportunity to perform, activity level refers to the _____.

participate in training as an instructor.

In training, the greatest level of support that a manager can provide is to:

True

Opportunity to perform is influenced by both the work environment and trainee motivation. (T/F)

False

The dimensions of Myers-Briggs Type Indicator combine to form eighteen personality types. (T/F)

sixteen

The dimensions of the Myers-Briggs Type Indicator combine to form _____ personality types.

False

The only way to deal with disruptive trainees is to ask them to leave the training session. (T/F)

preparing, motivating, and energizing trainees to attend the learning event.

The program design process for training typically begins with:

False

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention. (T/F)

False

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three. (T/F)

False

To encourage self-management, it is important to emphasize that lapses are evidence of personal inadequacy. (T/F)

True

Traditional classroom-type seating makes it difficult for trainees to work in teams. (T/F)

Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge management.

Which of the following statements is true of knowledge management?

They ensure that both the trainee and the trainer are aware of the course and program objectives.

Which of the following statements is true of lesson plans?

In near transfer, trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Which of the following statements is true of near transfer?

They value direct presentation of information that is organized logically.

Which of the following statements is true of traditionalists?

Support network

Which of the following terms refer to a group of two or more trainees who agree to meet and discuss their progress in using learned capabilities on the job?

Millenniums

_____ place a high value on money, so linking training to monetary incentives facilitates learning for them.

Performance appraisal

_____ review sessions are meetings between a manager and employee, during which the strengths and weaknesses of the employee's performance are discussed and improvement goals agreed upon.

Feeling learners

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize on personal needs, beliefs, values, and experiences?

False

According to the opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job. (T/F)

Creating a new product

Which of the following instances call for training with an emphasis on far transfer?