MGMT 4320 Practice 8

Which of the following are key elements to punctuated equilibrium?

time change

The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:

team adaptive capacity

Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.

high-performing

Which of the following is an example of a formal group?

hiring committee

Groups on social media are a form of what type of group?

informal

Which of the following is an example of informal group activity?

making a craft together

An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.

norm

The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______ stage.

norming

A set of expected behaviors for a particular position in a group is called a(n)

role

The tendency for individual effort to decline as group size increases is known as ______.

social loafing

Informal groups are commonly distinguished according to their

specific interests

The extent to which team members are dependent on each other to accomplish their work is called

task independence

A group's ______________ roles enable it to pursue its purpose, while its ____________ roles support its interpersonal relationships. (Enter one word in each blank.)

task; maintenance

True or false: Teams can foster collaboration by recognizing and using the strengths of individual team members.

true

A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.

trust

The Reina Model is used to restore ____________ when it has been compromised.

trust

Rank Tuckman's five stages of group development. The first stage should be the top item on your list.

Forming Storming Norming Performing Adjourning

A norm is a(n) ______ shared by two or more people that guides behavior.

opinion attitude feeling

During which of the stages of Tuckman's group development process are people likely to test the leader's policies, form subgroups, and determine how they fit in the group's power structure?

storming

Plans that outline exactly what the team is to do, goals for the team, and the tasks, responsibilities, and roles of team members are:

team performance strategies

Reduced commuting and real estate costs are among the benefits of:

virtual teams

The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.

norming

Individuals may test or rebel against the leader's policies in Tuckman's _______________ stage of group development. (Enter one word in the blank.)

storming

Subgroups may form and procrastination occur during the _____________ stage of group development. (Enter one word in the blank.)

storming

A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n) ______________ _______________.

team charter

A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) ___________ team. (Enter one word in the blank.)

virtual

Teams that are able to leverage knowledge from anywhere in the world at much lower costs are ___________ teams.

virtual

Match each behavior with the form of trust it builds.

contractual trust: People do what they say they will do and make their expectations clear. communication trust: People share information and tell the truth. competence trust: People meet their responsibilities and acknowledge others' skills and experience

When specialists from different areas are put on the same team, it is a _____________ - ____________ team.

cross-functional

The task roles that facilitate a group's work include:

defining a common purpose clarifying a common purpose

Early in the group development process, a team can improve its chances for success if it:

develops a team charter

What type of team is assembled to tackle a particular project, problem, or task?

a project team

What are practical ways to build trust in interpersonal relationships within an organization?

Be realistic about commitments and deliver quality work on time. Demonstrate good business sense, technical ability, and professionalism. Keep team members informed by providing information on policies and giving accurate feedback.

Match the team competency on the left with the behavior that exemplifies it on the right.

Contributes to the team's work: Completes work accurately and on time Keeps team on track: Helps plan and organize work Expects quality work: Expects the team to succeed and cares about producing quality work Interacts constructively with team members: Listens to teammates and accepts feedback Possesses relevant skills, knowledge, and abilities: Is able to make meaningful contributions to the team

Which of the following statements about informal groups are true?

Informal groups are based on friendship. Informal groups are formed by members who share a common interest.

Which of the following statements is true about team adaptive capacity? (Check all that apply.)

It is the ability to make needed changes in response to demands put on the team. It is a critical element of effective, high-performing teams.

Which of the following are included in common teamwork competencies? (Check all that apply.)

Keeping the team on track Interacting with team members constructively Contributing to the team's work

In order to make meaningful contributions to groups or teams, what should you do?

Learn which individual functions of groups are most important to you Develop your teamwork competencies Apply your knowledge to combat social loafing

What are practical ways to be an effective member of groups and teams?

Learn which of the group functions are important to you. Develop teamwork competencies to increase your value to the organization. Communicate, be predictable, and treat others with respect to boost your trustworthiness.

In contrast to a group, what are characteristics of a team?

Members are accountable for their collective performance. Members depend on each other.

Which of the following are types of task interdependence? (Check all that apply.)

Sequential Pooled Reciprocal comprehensive

Of the following statements, which accurately describe social loafers?

Social loafers expect the same rewards as other members of the team. Social loafers can distract or disrupt the work of other team members. Social loafers produce low-quality work.

Which of the following are characteristics of high-performing teams?

They have an appropriate mix of knowledge, skills, and abilities. They have trust and communication. They have clear goals and responsibilities.

Supporting creativity is important to team collaboration efforts for which of the following reasons?

Team members will have a "can do" attitude.

Which of the following statements are true about a formal group?

The group is assigned to accomplish specific goals. The group is assigned by the organization or managers.

What should managers do to help them build and lead more effective teams?

They should evaluate employees using the three Cs of team players (commitment, collaboration, and competency). They should identify important task and maintenance roles. They should use the group development process to reduce frustrations when working in teams.

Which of the following statements are true about the characteristics of virtual teams?

Virtual teams may utilize talent more efficiently than in traditional office settings. Virtual team members are connected using various technologies. Virtual team members work across time, space, and organizational boundaries.

What is a team called that is composed of specialists from several different areas such as finance, marketing, production and design?

a cross-functional team

What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?

a work team

In which of the following situations, can punctuated equilibrium occur? (Check all that apply.)

an inciting event innovation

Which of the following are aspects of trust?

believing that another person will keep the impact of his or her actions on you in mind letting your guard down with another person

The "we feeling" that binds group members together is group ________________.

cohesiveness

The degree to which members feel part of the collective group is called group

cohesiveness

Group influence brings individuals into the social fabric of an organization by:

communicating role expectations communicating norms

Which of the following is a goal of collaboration?

ensuring a collective outcome is completed

According to the Reina Model for rebuilding trust, it is important to discuss feelings and emotions constructively before reframing the _______________ and taking ________________ for what happened. (Enter one word in each blank.)

experience responsibility

True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team.

false

During the ______________ stage of group development, members are likely to be uncertain about the group's leaders and goals. (Enter one word in the blank.)

forming

During which stage of group development are people anxious about their roles, the people in charge, and the group's goals?

forming

Among the stages of group development in Tuckman's model are:

forming performing norming

Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.

groups; teams

A negative byproduct of positively reinforcing group role and norm adherence is that groups tend to:

ostracize those who do not conform

Team performance strategies include:

plans that outline exactly what the team is to do setting goals for the team the tasks and responsibilities of the members

A role is a set of expected behaviors for a particular _______________, while a ___________________ role is a set of expected behaviors for members of the group as a whole.

position; group

In order to make groups and teams successful, what should managers do?

They should build and maintain trust with and among members. They should use team charters to accomplish goals. They should identify task and maintenance roles.

Which of the following statements are true about project teams?

Their members most often divide their time between the team and their primary jobs. Their members may be from the same department of an organization. They are assembled to tackle a particular problem, task, or project.

Which of the following statements are true about work teams?

They have a well-defined purpose. They have a common purpose. They are usually permanent.