MGMT 471- Tonya Crombie exam 2

Which statement best describes a phased- retirement program?

It refers to giving lucrative incentives to a large number of older employees to voluntarily retire.

__________ influence the kinds of job applicants an organization reaches.

Recruitment sources

Which question is permissible to ask in job applications and interviews?

Will you need any reasonable accommodation for this hiring process?

Typically, when do organizations do reference checks?

after it has determined that an applicant is a finalist for a job.

In most organizations, the first step in the personnel selection process is

screening the applications to see which ones meet the basic requirements for the job.

Betty helped a sales manager place an ad on job boards and hire five new salespeople. She calculates that the total cost to recruit and select these employees was $200,000. What was the cost per hire for this recruiting effort?

$40,000

In the context of evaluating the quality of a recruitment source, yield ratios express the

. percentage of applicants who successfully move from one stage of the recruitment and selection process to the next.

Identify the similarity between the natural attrition and early retirement strategies for reducing a labor surplus.

Both strategies yield slow results for an organization.

Which statement regarding downsizing is true?

Downsizing often disrupts the social networks through which people are creative and flexible.

__________ formally lay out the steps employees may take to appeal an employer's decision to terminate them.

Due process policies

__________ states that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.

Employment at will

Which statement best describes the multiple-hurdle model of personnel selection?

It is a process of selecting employees in which a very high score on one type of assessment can make up for a low score on another.

A company is automating processes so it can meet its demand with a smaller workforce. The CEO asks Nancy, the vice president of human resources, for advice on how to address the resulting labor surplus. Nancy studies the workforce and observes that many employees are in their 50s and 60s. Furthermore, these employees are the highest-paid workers in every job category. Based on this information, what should Nancy suggest as the most effective way of addressing the company's labor surplus?

Offer early retirement incentives to the employees in their 50s and 60s.

A manufacturer of electronic goods is experiencing financial losses. The company is also facing the problem of a labor surplus due to low demand for its products. In this context, what would be the best way for the company to deal with this labor surplus quickly?

The company should consider downsizing because it is the quickest way to deal with a labor surplus that results in financial losses.

From an HR perspective, what is a disadvantage of using résumés as a source of information about job applicants?

The content of the résumé is controlled by the applicant and may not be accurate.

A marketing manager regularly interviews candidates for her team. Because she is a people person, and her department is built on teamwork, when she interviews candidates for a job, she tries to get to know the candidates as people. She always begins by saying, "Tell me about yourself," and based on what the candidate says, she lets the conversation unfold for 30 to 60 minutes. How does this approach limit her effectiveness as an interviewer?

The wide latitude of these non-directive interviews can result in low reliability and often poor validity.

A company is having difficulty filling all its positions for systems analysts. The company's human resource manager suggests introducing a kind of personnel policy known as a due-process policy. How is that most likely to help with recruitment?

This policy implies greater job security and concern for employees.

Mario has completed the first step in his HR planning, and is ready to begin the second step, which is _________.

goal setting and strategic planning

Why do organizations typically review applicant résumés?

as a basis for deciding which candidates to investigate further

Which action during the selection process would be illegal under the equal employment opportunity laws?

asking candidates how close they are to retirement age

How can individuals acting as references for job applicants minimize the risk of being sued for defamation or misrepresentation?

by only verifying employment dates

Tests designed to measure such mental abilities as verbal skills, quantitative skills, and reasoning ability are referred to as __________ tests.

cognitive ability

For the test that measure abstract qualities such as intelligence or leadership skills, validity would best be established by _______ validation.

construct validity

The statistic that measures the degree to which two sets of numbers are related are known as

correlation coefficients

Which measure of validity is based on showing a substantial correlation between test score and job performance scores?

criterion- related validity

Which method of recruiting does not charge for its services and may include a partnership with nonprofit groups to meet the needs of the community?

public employment agencies

A CEO determines that the company needs to eliminate a labor surplus to avoid financial difficulties. To deal with this problem, the CEO chooses a strategy that gives fast results. However, the amount of suffering caused to employees is high. The CEO is most likely using the __________ strategy to reduce the labor surplus.

downsizing

Tari is a human resource manager at a software company. She receives a call from an HR manager at another software company asking about Misha, a software engineer who used to work at the company and has applied for a job at the caller's company. Tari checks the company's records and sees that a co-worker had accused Misha of racial discrimination, but an investigation did not turn up any evidence to support the charge. Misha left the company two months later, saying she was no longer comfortable there. Tari is concerned about sharing the details of this situation with the caller. If telling the information to the caller leads to the other company not hiring Misha, what potentially unlawful behavior could Misha accuse the company of engaging in?

defamation

15 people took a test as part of the recruitment process. Three months later, their test scores were compared to their job performance on the job.

diagnostic validity

A company hires Bradley as a supervisor in the company. It has an implied understanding that both the employer and the employee have the right to end their relationship at any time they desire. In the context of personnel policies, the relationship between the company and Bradley is based on the

employment at will

Roger is engaging in the first step of HR planning. He is trying to predict what human resources will be needed in the coming year in his organization. Which step in the HR Planning process is Roger engaged in?

forecasting

A selection method that is valid in other contexts beyond the context for which it was developed is known as a(n) __________ method

generalizable

Anna Beth is dealing with labor shortage problems due to a sudden and temporary increase in orders prior to the holiday season. Among the following options, the fastest way to fix this problem now while avoiding additional problems later is to

hire temporary employees

Dominic, an HR manager, is expecting a labor surplus for the company in the month of November. This gives Dominic nearly eight months to deal with the problem. In order to reduce the labor surplus, Dominic decides to use a __________ strategy, which causes less suffering for employees.

hiring freeze

Salina hires employees who provide a specific set of knowledge and skills that will give her company advantage over its competitors. Salina is _________.

hiring individuals with a core competency

A production manager is expecting a labor shortage for a short period of time. He would like to avoid it with a strategy that can be easily eliminated in the future when there is optimal labor available for work. Which option for avoiding a labor shortage would be the right solution for this manager?

hiring temporary employees

What is the most widespread method for eliminating labor shortages?

hiring temporary workers

A high school has three open positions for teachers. The school's HR personnel review résumés to identify the candidates who meet the school's minimum requirements. Next, potential candidates are invited for interviews. After this, interviewers discuss the results with HR personnel and select a short list of candidates, who then appear before a panel of teachers and HR personnel for the final interview. The new teachers are selected from among these finalists. Which term describes this school's method of selection?

multiple hurdle model

Nathan and Emily are HR managers at a large investment firm. They are expecting a labor surplus over the next two years resulting in the organization having 24 more employees than needed. Typically, two employees leave the organization each month. Which HR strategy should Nathan and Emily consider, taking into account the length of time they have available?

natural attrition

What does a correlation of 0 mean?

no correlation

A conversational __________ interview generally includes open-ended questions about the candidate's strengths, weaknesses, career goals, and work experience, but they do not have great reliability.

non-directive

In the context of human resource planning, the primary goal of forecasting is to__________________________. (Choose the BEST answer)

predict labor shortages or surpluses in specific areas of an organization.

A national appliance manufacturer recruited 15 people as brand managers. They all took a test as part of the recruitment process. Three months after the recruitment, their test scores were analyzed along with their performance on the job to compare between the two factors. Which method of research is exemplified in this scenario?

predictive validity

Waldo, an HR manager at Better Beverages, identifies and attracts potential job seekers to his organization. In the context of HRM functions, Waldo is carrying out the __________ process.

recruiting

Jake applied for a job at Texco Inc. because his friend Chad, who is a manager there, told him to do so. In this scenario, Jake is a(n)

referral

_________ indicates that a test delivers consistent results and is free from random error.

reliability

__________ indicates that a test delivers consistent results and is free from random error.

reliability

A job candidate is being interviewed for an entry-level financial analyst position at a well-known asset management company. He is asked questions about the current state of the U.S. stock market, the current net worth of certain financial firms, and concepts such as IPOs and mergers from a set of predetermined questions that the interviewer has prepared. This is an example of a(n) __________ interview.

structured

A correlation coefficient of -1.0 between two sets of numbers indicates

that when one set of numbers goes up, the other set goes down.

A chart that lists job categories held in one period and shows the proportion of employees in each of those categories in a future period is called a ______________________________.

transitional matrix

Quincy is the HR manager who is preparing for the launch of a new product line. The company needs to know how many new customer service representatives to add to help customers with questions and concerns about the existing and new products. To guide the company, Quincy needs information about the number of employees currently providing customer service, the number likely to be in those jobs next year, and the number expected to move to other positions in the organization. The information will be easier to organize and interpret if Quincy uses a(n)

transitional matrix