MGMT ch 4

The triple bottom line provides a systematic way to identify the expectations, needs, importance, and relative power of various stakeholders. a. True b. False

F

A lifeguard in Florida was fired for leaving his assigned zone because he opted to help a drowning man, even though his supervisor had ordered him not to leave his zone and to call 911 for help instead. The actions of the lifeguard were motivated by his internal values. In the given scenario, the lifeguard is at the _____ of moral development. a. postconventional level b. conventional level c. self-interest level d. preconventional level

a. postconventional level

Hannah is an HR specialist at an investment firm, and she is responsible for conflict management. She believes that conflicts should be resolved in a way that is beneficial to all involved. Therefore, when a conflict arose between the heads of the finance department and the legal department over the shared use of an employee, she came up with a schedule that allowed both the departments to use the expertise of the employee without hindering each other's schedules. In the context of the various ethical decision-making approaches, Hannah's beliefs and actions are consistent with those asserted by the ___. a. moral-rights approach b. utilitarian approach c. individualism approach d. virtue ethics approach

b. utilitarian approach

Examine the following companies and their decisions. Which of them is most likely to have faced an ethical dilemma during the decision-making process? a. A company that has surplus production of wheat and, hence, exports it to other countries b. A company that wants to enhance its positive public image and, hence, pledges 30% of its annual sales profits to a cancer foundation c. A company that wants to lower its costs and, hence, outsources its production to a foreign company that uses child labor d. A company that makes significantly high profits in a particular quarter and, hence, rewards each employee with a $200 gift voucher

c. A company that wants to lower its costs and, hence, outsources its production to a foreign company that uses child labor

After several years with the publishing house that Jessica started at after college, she has been promoted to manager of the fiction team. In her new role, Jessica is open to new ideas and bucks company trends and sometimes policy to create a welcoming environment for both the employees and the writers who work with the publishing house. While this approach was frowned upon at first, the results she achieved in such a short period of time put her on the map as somebody to watch. Jessica is demonstrating what stage of moral development? a. Conventional level b. Rule-oriented c. Principled level d. Preconventional level

c. Principled level

Which of the following is a difference between principle-based statements and policy-based statements? a. Unlike principle-based statements, policy-based statements define the fundamental values of a company. b. Unlike principle-based statements, policy-based statements contain general language about company responsibilities, quality of products, and treatment of employees. c. Unlike principle-based statements, policy-based statements generally outline the procedures to be used in specific ethical situations. d. Unlike principle-based statements, policy-based statements are a type of codes of ethics.

c. Unlike principle-based statements, policy-based statements generally outline the procedures to be used in specific ethical situations.

The management of Axil Inc., an investment firm, believes in providing the best facilities to its employees. It decides to provide the employees with expensive Colombian coffee and free lunch. In the context of human action, the firm's decisions and beliefs pertain to the domain of _____. a. ethical responsibility b. compensatory justice c. free choice d. codified law

c. free choice

In the context of the approaches that help managers in ethical decision making, the _____ sidesteps debates about what is right, good, or just and bases decisions on prevailing standards of the profession and the larger society, taking the interests of all stakeholders into account. a. justice approach b. moral-rights approach c. practical approach d. individualism approach

c. practical approach

_____ is a category of human behavior in which values and standards are written into the legal system and are enforceable in the courts. a. Free choice b. Ethics c. Norms d. Codified law

d. Codified law

If managers are talking about the performance aspects of People, Planet, and Profit, they are most likely discussing what? a. Conscious capitalism b. Greenwashing c. Stakeholder mapping d. The triple bottom line

d. The triple bottom line

Trux Inc. is a Wisconsin-based manufacturer of engineered wood building products such as beams and panels. They source wood from a local supplier and ships products to customers all over the United States. In the given scenario, the local supplier is a(n) _____ of Trux. a. seed investor b. boomerang employee c. ombudsman d. stakeholder

d. stakeholder

Henry & David Inc. is a law firm in the United States. Recently, a female employee of the firm filed a sexual harassment complaint against her supervisor. To maintain the firm's internal and external reputation, the CEO of the firm directed the HR manager to turn a deaf ear to the complaint and suppress any rumors related to it. However, Seth, an employee at the firm, discovered this and reported the actions of the CEO to the concerned authorities. In this scenario, Seth is a(n) ____. a. boomerang employee b. headhunter c. ethical ombudsman d. whistle-blower

d. whistle-blower

At the preconventional level of moral development, individuals are guided by an internal set of values based on universal principles of justice. a. True b. False

f