MGMT Chapter 10

Kevin's subordinates are highly trained and all perform similar tasks. Nicole's subordinates are spread over two locations, and she has little available in the way of support systems. Which of the following statements is most correct?

Kevin's span of management can be larger than Nicole's

Which of the following organizations has the flattest structure?

Organization B with three hierarchical levels

Which of the following statements is true regarding project managers?

Project managers have authority over the project but not over the people assigned to it.

A task force is

a temporary committee formed to solve a specific problem

Authority must be

accepted by subordinates; flowing down in a vertical hierarchy; vested in organizational positions, not people

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called

accountibility

Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes?

authority

Decision authority is located near the top of the organization with

centralization

In times of crisis or risk of company failure, authority may be

centralized to the top

Jacob was recently looking at his company's organization chart in an attempt to discover who reports to whom. Jacob is studying his organization's

chain of command

Which of the following is an unbroken line of authority that links all persons in an organization and shows who reports to whom?

chain of command

An organization strives for internal efficiency with a(n)

cost leadership strategy

Change and uncertainty in the environment are usually associated with

decentralization

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as

delegation

Which of the following is the process managers use to transfer authority and responsibility to positions below them in the hierarchy?

delegation

Which of the following involves combining individual jobs into work groups and combining work groups to make up the total organization?

departmentalization

Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a

divisional structure

Laila works in the manufacturing department at Ice Sculptures. The work in Laila's department is low in division of labor. As a result, Laila

does a variety of tasks and activities

When division of labor is extensive,

employees specialize in a single task

All of the following are advantages of a functional structure except

excellent coordination between functions

Which of the following structures is the grouping of positions into departments based on similar skills, expertise, and resource use?

functional

Salta Communications is a global telecommunications company that has operations on four continents. The CEO's direct supervisors include vice presidents for the North American, South American, European, and Asian divisions. Salta can best be described as using what organizational structure?

geographic

All functions in a specific country or region report to the same division manager in

geographic-based divisons

Which of the following is an incorrect fit in a stable environment?

horizontal structure

Which of the following structures works best in an uncertain environment?

horizontal structure

Strategy defines what to do, and organizing defines

how to do it

Which department performs tasks that reflect the organization's primary goals and mission?

line

Which of the following means that people in management positions have formal authority to direct and control immediate subordinates?

line authority

Which of the following typically is not considered a staff department?

manufacturing

Swift Move Facilities manufacturers two different bicycle models. The company produces a high volume of products using standardized production runs. The company does very little product customization. Swift Move uses what type of technology structure?

mass production strategy

A formal chain of command for both functional and divisional relationships is provided by which of the following approaches to structure?

matrix

Kwame works at Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a

matrix structure

Relative to a flat organizational structure, a tall structure has a

narrow span of management and more hierarchical levels

The visual representation of an organization's structure is called the

organization chart

Which of the following delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization?

organizational chart

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

organizing

Which of the following is the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed?

reengineering

Which of the following is the duty to perform the task or activity an employee has been assigned?

responsibility

An advantage of functional structures is the

resulting economies of scale.

hich of the following refers to a clearly defined line of authority in the organization that includes all employees?

scalar principle

raditionally, what span of management has been recommended?

seven

Firms produce goods in batches of one or a few products designed to customer specification in a

small batch production

Which of the following refers to the number of employees reporting to a supervisor?

span of managment

Myah was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a

task force

Which of the following is a temporary team designed to solve a short-term problem involving several departments?

task force

Coordination is defined as

the managerial task of adjusting and synchronizing diverse activities among different individuals and departments

Centralization means that decision authority is located near the

top of the organization

The matrix structure violates which of the following principles of management?

unity of command

Which of the following means that each employee is held accountable to only one supervisor?

unity of command

Mondavi Corporation has a finance department, a marketing department, and a production department. Mondavi

uses a functional structure

Coordination is required when the organization has a

vertical, horizontal, virtual, and team structure

How does managerial authority flow through the organizational hierarchy?

vertically

Which structure is most appropriate when the environment is stable?

verticle

he organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the

virtual network structure

Division of labor is also known as

work specialization

Which of the following is the degree to which organizational tasks are subdivided into separate jobs?

work specialization