MGMT Chapter 10
Kevin's subordinates are highly trained and all perform similar tasks. Nicole's subordinates are spread over two locations, and she has little available in the way of support systems. Which of the following statements is most correct?
Kevin's span of management can be larger than Nicole's
Which of the following organizations has the flattest structure?
Organization B with three hierarchical levels
Which of the following statements is true regarding project managers?
Project managers have authority over the project but not over the people assigned to it.
A task force is
a temporary committee formed to solve a specific problem
Authority must be
accepted by subordinates; flowing down in a vertical hierarchy; vested in organizational positions, not people
The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called
accountibility
Which of the following is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes?
authority
Decision authority is located near the top of the organization with
centralization
In times of crisis or risk of company failure, authority may be
centralized to the top
Jacob was recently looking at his company's organization chart in an attempt to discover who reports to whom. Jacob is studying his organization's
chain of command
Which of the following is an unbroken line of authority that links all persons in an organization and shows who reports to whom?
chain of command
An organization strives for internal efficiency with a(n)
cost leadership strategy
Change and uncertainty in the environment are usually associated with
decentralization
Gina wishes to transfer authority and responsibility to her subordinates. This process is known as
delegation
Which of the following is the process managers use to transfer authority and responsibility to positions below them in the hierarchy?
delegation
Which of the following involves combining individual jobs into work groups and combining work groups to make up the total organization?
departmentalization
Stephanie works in one of seven research and development departments at Tara's Terrace, Inc. This would suggest that Tara's Terrace has a
divisional structure
Laila works in the manufacturing department at Ice Sculptures. The work in Laila's department is low in division of labor. As a result, Laila
does a variety of tasks and activities
When division of labor is extensive,
employees specialize in a single task
All of the following are advantages of a functional structure except
excellent coordination between functions
Which of the following structures is the grouping of positions into departments based on similar skills, expertise, and resource use?
functional
Salta Communications is a global telecommunications company that has operations on four continents. The CEO's direct supervisors include vice presidents for the North American, South American, European, and Asian divisions. Salta can best be described as using what organizational structure?
geographic
All functions in a specific country or region report to the same division manager in
geographic-based divisons
Which of the following is an incorrect fit in a stable environment?
horizontal structure
Which of the following structures works best in an uncertain environment?
horizontal structure
Strategy defines what to do, and organizing defines
how to do it
Which department performs tasks that reflect the organization's primary goals and mission?
line
Which of the following means that people in management positions have formal authority to direct and control immediate subordinates?
line authority
Which of the following typically is not considered a staff department?
manufacturing
Swift Move Facilities manufacturers two different bicycle models. The company produces a high volume of products using standardized production runs. The company does very little product customization. Swift Move uses what type of technology structure?
mass production strategy
A formal chain of command for both functional and divisional relationships is provided by which of the following approaches to structure?
matrix
Kwame works at Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a
matrix structure
Relative to a flat organizational structure, a tall structure has a
narrow span of management and more hierarchical levels
The visual representation of an organization's structure is called the
organization chart
Which of the following delineates the chain of command, indicates departmental tasks and how they fit together, and provides order and logic for the organization?
organizational chart
Which of the following refers to the deployment of organizational resources to achieve strategic goals?
organizing
Which of the following is the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed?
reengineering
Which of the following is the duty to perform the task or activity an employee has been assigned?
responsibility
An advantage of functional structures is the
resulting economies of scale.
hich of the following refers to a clearly defined line of authority in the organization that includes all employees?
scalar principle
raditionally, what span of management has been recommended?
seven
Firms produce goods in batches of one or a few products designed to customer specification in a
small batch production
Which of the following refers to the number of employees reporting to a supervisor?
span of managment
Myah was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a
task force
Which of the following is a temporary team designed to solve a short-term problem involving several departments?
task force
Coordination is defined as
the managerial task of adjusting and synchronizing diverse activities among different individuals and departments
Centralization means that decision authority is located near the
top of the organization
The matrix structure violates which of the following principles of management?
unity of command
Which of the following means that each employee is held accountable to only one supervisor?
unity of command
Mondavi Corporation has a finance department, a marketing department, and a production department. Mondavi
uses a functional structure
Coordination is required when the organization has a
vertical, horizontal, virtual, and team structure
How does managerial authority flow through the organizational hierarchy?
vertically
Which structure is most appropriate when the environment is stable?
verticle
he organization is viewed as a central hub surrounded by a network of outside specialists that are sometimes spread all over the world in the
virtual network structure
Division of labor is also known as
work specialization
Which of the following is the degree to which organizational tasks are subdivided into separate jobs?
work specialization
