MGMT Exam 2 Missed SB

An employee's manager is retiring at the end of the month, but the employee has no desire to apply for the position because it would mean working longer hours and a lot more travel. This employee has a negative ______ with respect to the position. a) complicity b) instrumentality c) performance d) valence

valence

What do people experience when they believe that their professional work contributes to some greater cause? a) self-determination b) psychological empowerment c) task complexity d) engagement

psychological empowerment

The principle of ______ suggests that, in certain events, environmental forces provide readily identifiable cues regarding the desirability or undesirability of potential behaviors. a) ethnocentrism b) distributive justice c) situational strength d) situational ethics

situational strength

What is the key driver of maximum performance, which reflects performance in brief, special circumstances that demand an employee's best effort? a) motivation b) conscientiousness c) job satisfaction d) ability

ability

One of the aspects that Ricardo loves best about running a branch office is that the people in headquarters leave him alone and give him considerable latitude in making decisions for the branch. Which component of psychological empowerment does this represent? a) self-determination b) meaningfulness c) impact d) competence

self determination

Which type of belief prompt people to think that they have the capabilities needed to carry out the behaviors needed for a task? a) self-efficacy b) adherence c) self-determination d) valence

self-efficacy

_________ is the gradual process by which employees adapt to the culture of an organization.

socialization

Alana's manager has set a challenging goal for her to increase sales in her region by 10% over the next quarter. What process does Alana use to develop an approach to reaching this goal? a) target tactic b) task complexity c) task strategy d) task complicity

task strategy

According to the RIASEC model, a(n) ______ person prefers structured tasks more than other personality types. a) artistic b) investigative c) social d) conventional

conventional

The type of strength involved in harnessing energy over a long period is known as _______ strength

dynamic

In track-and-field sports, ______ strength is typically required for long-distance running, whereas ______ strength would be required for sprints or high jumps. a) dynamic; explosive b) static; dynamic c) dynamic; static d) explosive; dynamic

dynamic; explosive

Employees with high ______ are fully absorbed and enthusiastic about their work and devote a lot of energy to the job. a) competence b) engagement c) instrumentality d) expectancy

engagement

A student believes that studying hard for the next organizational behavior test will result in good performance. What kind of belief does this exemplify? a) management b) empowerment c) valence d) expectancy

expectancy

Tony is a member of a small research team for a pharmaceutical company. One of the aspects of his job that he loves best is that he can readily point to his contributions to the team's projects and genuinely feels like he makes a difference in the success of the team. Which dimension of psychological empowerment does this demonstrate? a) meaningfulness b) impact c) self-determination d) competence

impact

People who believe that a successful performance will result in a certain outcome are experiencing a) valence b) expectancy c) instrumentality d) adherence e) competency

instrumentality

The term ________ describes the belief that, "If I do a good job, I'll receive the outcome I desire."

instrumentality

What is term for the level of effort that motivated employees put forth? a) intensity b) strain c) competence d) results

intensity

According to the RIASEC model, an individual who is more likely to work with things and ideas than work with data and people is likely to have a(n) ______ personality. a) agreeable b) enterprising c) investigative d) conventional

investigative

Teri works in the secretarial pool of a large law firm. She compares her ratio of outcomes and inputs with that of the other secretaries in the firm. What type of comparison is Teri performing? a) occupation equity b) job equity c) company equity d) age equity

job equity

The need to be fully alive and find purpose in life would best be described as a(n) ______ need. a) relatedness b) esteem c) meaning d) control

meaning

Anika's job as a proofreader for a large textbook publishing firm requires her to read copy and transcripts to make sure that there are no spelling, grammar, or typographical errors. Which of the following abilities directly relates to her ability to examine and compare words and letters quickly? a) spatial orientation b) deductive reasoning c) perceptual speed d) quantitative ability

perceptual speed

According to the Myers-Briggs Type Indicator (MBTI), managers are most likely a) thinking and extraversion. b) sensing and judging. c) thinking and judging. d) thinking and perceiving.

thinking and judging

What kind of ability refers to an individual's ability to obtain and use information in order to solve problems? a) perceptual b) conceptual c) attributional d) cognitive e) normative

cognitive

Kendra has been working for Harmon Electronics as a quality-control inspector for three years. She learns that a coworker with less experience and less time with the company is earning more than she is. What role does Kendra's coworker fulfill, according to the equity theory? a) contrast reference b) comparison other c) outcome d) equity resolver

comparison other

An employee complains after a performance review, "I don't get it. I got the top rating in the department, but I got the same raise as everyone else, even the slackers. Obviously, our raises don't depend on how hard you work or how good a job you do!" According to expectancy theory, this employee would be described as having low ______ . a) self-efficacy b) effort c) adherence d) competency

instrumentality

A college dean asks an instructor to develop course lectures for an organizational behavior course by the end of the semester. In order to monitor progress against this goal, the instructor establishes mini-milestones, such as planning to develop lectures for at least two chapters per week. What term describes these internalized milestones? a) task compliance b) equity distress c) self-set goals d) cognitive valence

self-set goals

According to goal setting theory, what are the variables that determine whether supervisors' goals will affect their employees' work actions? goal commitment task complicity task complexity feedback expectancy

task complexity feedback

Which theory of motivation proposes that work effort is directed toward positive experiences and away from negative ones? a) expectancy theory b) goal setting theory c) equity theory d) past accomplishments theory

expectancy theory

True or false: If any of the three beliefs of expectancy, instrumentality, and valence is higher than zero, motivation will be higher than zero.

False

Research has indicated that conscientious employees have higher levels of which types of commitment? normative maintenance affective continuance

normative affective