mgmt exam 2 pt 2
low market share and high market growth
question marks
A ________ includes both positive and negative aspects about the job and the company.
realistic job preview
A ________ selection device indicates that the device measures the same thing consistently.
reliable
________ involves predicting which applicants will be successful if hired.
selection
Bill manages the quality department. His people check parts made by the production departments to assure all specifications are met. Bill is ________.
staff manager
high market share and high market growth
star
After Body-Met acquired Uni-Dyne, the company reorganized around geographic divisions instead of function. This action represents changes in _____
structural design
After several expansions and acquisitions that resulted in duplicate positions of several administrative functions, U.S. Big Corp. decided to reorganize itself around customers rather than around functions. This would amount to a change in ____
structural design
A realistic job preview during the selection process minimizes stress by reducing task overload.
true
Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members from protected groups such as minorities and females.
true
Corporations look for candidates who match job requirements; entrepreneurs look for candidates to fill skills gaps.
true
Entrepreneurship is important to a nation's economic development.
true
Planning provides direction to managers and non-managers alike.
true
The "white-water rapids" metaphor of change is consistent with Lewin's concept of unfreezing, changing, and refreezing.
true
The more the decision-making power of lower-level employees, the more decentralized the organization is.
true
Wayne hosts his first regional sales meeting during which he meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date. Additionally, Wayne and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year. Wade is utilizing the ________ method of performance appraisal
MBO
An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations. This is an instance of how ________.
an organizations stated goals need not be its real goals
Emily's Bakery's customers have asked her to open a second location in a neighboring town offering the same menu as the original location. If Emily decides to do this, she will be following a ________ strategy.
concentration
Organizations grow by using strategies of _______
concentration, integration, or diversification
The major value-creating capabilities of the organization are known as its _____
core competencies
_______ involves the theft of proprietary materials or trade secrets by any means.
corporate espionage
Work teams composed of individuals from various functional specialties are known as ________ teams.
cross functional
When formal planning fails to lead to higher performance, which one of the following is most likely to be the reason for the failure?
external forces constrain managers options
Coercion involves the use of covert attempts to influence others.
false
In the United States, labor unions represent the most significant environmental constraint.
false
Planning helps managers eliminate uncertainty and insulates organizations from change.
false
Recruitment is defined as the process of screening job applicants to determine who is best qualified for the job.
false
Strategic goals focus exclusively on the financial performance of the organization.
false
Strategic management is not important for non-profit organizations because their focus is on providing a needed service, not on making a profit.
false
The chain of command is a principle that states that a person should report to only one boss.
false
The main difference between an entrepreneurial venture and a small business is size
false
The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.
false
When conducting a SWOT analysis, threats are activities the organization doesn't do well or resources it needs but doesn't possess.
false
Dharma is examining her financial position, the market for her proposed new product, the types of ownership available to her, and the tax laws for her area to determine whether she should go forward with her new business. Dharma is conducting a __
feasability
Gaston knows he cannot be physically present at his new restaurant every hour it is open, so he has decided to share management responsibility and profits equally with two others. Gaston has formed a ________.
general partnership
When one gas station lowers its price a penny, the station on the other corner of the intersection lowers its price, followed by the gas stations on the next block, and so on, until nearly every gas station in town has lowered its prices. This situation illustrates _____
intense rivalry
An assessment that defines jobs and the behaviors necessary to perform them is known as a ________.
job analysis
Sam, a human resources manager, wants to let potential candidates know about the minimum qualifications that they should possess in order to successfully perform the jobs they have applied for. What should he do?
job specification
A(n) ________ organization is highly specialized and rigidly departmentalized.
mechanistic
Custom Leather CEO Standish is considering doubling the size of his workforce in conjunction with expanding the number of retail outlets that carry Custom Leather products. He should expect the organization to become ________ as a result of this change.
mechanistic
A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.
mission
Michelle is very concerned about the formal framework by which job tasks are divided, grouped, and coordinated within her unit. This implies that she is concerned about ________.
org structure
The greater the environmental uncertainty, the more an organization needs to become ________.
organic
Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.
organic
high market share and low market growth
cash cow
A problem associated with traditional goal setting is that ______
clarity is lost as the goals make their way down from the top of the organization to lower levels
Bob is the noon manager at a fast-food hamburger restaurant. As soon as he saw the bus pull into the parking lot, he ordered the cooks to put down as many patties as the grill would hold and shifted his people around so every cash register was open. Bob's response was ________.
deactive
low market share and low market growth
dog
When an organization is analyzing its labor supply, it is studying its ________.
external