mgmt exam 2 pt 2

low market share and high market growth

question marks

A ________ includes both positive and negative aspects about the job and the company.

realistic job preview

A ________ selection device indicates that the device measures the same thing consistently.

reliable

________ involves predicting which applicants will be successful if hired.

selection

Bill manages the quality department. His people check parts made by the production departments to assure all specifications are met. Bill is ________.

staff manager

high market share and high market growth

star

After Body-Met acquired Uni-Dyne, the company reorganized around geographic divisions instead of function. This action represents changes in _____

structural design

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions, U.S. Big Corp. decided to reorganize itself around customers rather than around functions. This would amount to a change in ____

structural design

A realistic job preview during the selection process minimizes stress by reducing task overload.

true

Affirmative action programs help ensure that decisions and practices enhance the employment, upgrading, and retention of members from protected groups such as minorities and females.

true

Corporations look for candidates who match job requirements; entrepreneurs look for candidates to fill skills gaps.

true

Entrepreneurship is important to a nation's economic development.

true

Planning provides direction to managers and non-managers alike.

true

The "white-water rapids" metaphor of change is consistent with Lewin's concept of unfreezing, changing, and refreezing.

true

The more the decision-making power of lower-level employees, the more decentralized the organization is.

true

Wayne hosts his first regional sales meeting during which he meets individually with his employees and shows them a chart of their sales numbers for each month compared to their budgeted quota for the year to date. Additionally, Wayne and each employee set mutually agreed-upon budget goals for the remaining six months of the fiscal year. Wade is utilizing the ________ method of performance appraisal

MBO

An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations. This is an instance of how ________.

an organizations stated goals need not be its real goals

Emily's Bakery's customers have asked her to open a second location in a neighboring town offering the same menu as the original location. If Emily decides to do this, she will be following a ________ strategy.

concentration

Organizations grow by using strategies of _______

concentration, integration, or diversification

The major value-creating capabilities of the organization are known as its _____

core competencies

_______ involves the theft of proprietary materials or trade secrets by any means.

corporate espionage

Work teams composed of individuals from various functional specialties are known as ________ teams.

cross functional

When formal planning fails to lead to higher performance, which one of the following is most likely to be the reason for the failure?

external forces constrain managers options

Coercion involves the use of covert attempts to influence others.

false

In the United States, labor unions represent the most significant environmental constraint.

false

Planning helps managers eliminate uncertainty and insulates organizations from change.

false

Recruitment is defined as the process of screening job applicants to determine who is best qualified for the job.

false

Strategic goals focus exclusively on the financial performance of the organization.

false

Strategic management is not important for non-profit organizations because their focus is on providing a needed service, not on making a profit.

false

The chain of command is a principle that states that a person should report to only one boss.

false

The main difference between an entrepreneurial venture and a small business is size

false

The strength of the functional structure is that it focuses on results because managers are responsible for what happens to their products and services.

false

When conducting a SWOT analysis, threats are activities the organization doesn't do well or resources it needs but doesn't possess.

false

Dharma is examining her financial position, the market for her proposed new product, the types of ownership available to her, and the tax laws for her area to determine whether she should go forward with her new business. Dharma is conducting a __

feasability

Gaston knows he cannot be physically present at his new restaurant every hour it is open, so he has decided to share management responsibility and profits equally with two others. Gaston has formed a ________.

general partnership

When one gas station lowers its price a penny, the station on the other corner of the intersection lowers its price, followed by the gas stations on the next block, and so on, until nearly every gas station in town has lowered its prices. This situation illustrates _____

intense rivalry

An assessment that defines jobs and the behaviors necessary to perform them is known as a ________.

job analysis

Sam, a human resources manager, wants to let potential candidates know about the minimum qualifications that they should possess in order to successfully perform the jobs they have applied for. What should he do?

job specification

A(n) ________ organization is highly specialized and rigidly departmentalized.

mechanistic

Custom Leather CEO Standish is considering doubling the size of his workforce in conjunction with expanding the number of retail outlets that carry Custom Leather products. He should expect the organization to become ________ as a result of this change.

mechanistic

A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.

mission

Michelle is very concerned about the formal framework by which job tasks are divided, grouped, and coordinated within her unit. This implies that she is concerned about ________.

org structure

The greater the environmental uncertainty, the more an organization needs to become ________.

organic

Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.

organic

high market share and low market growth

cash cow

A problem associated with traditional goal setting is that ______

clarity is lost as the goals make their way down from the top of the organization to lower levels

Bob is the noon manager at a fast-food hamburger restaurant. As soon as he saw the bus pull into the parking lot, he ordered the cooks to put down as many patties as the grill would hold and shifted his people around so every cash register was open. Bob's response was ________.

deactive

low market share and low market growth

dog

When an organization is analyzing its labor supply, it is studying its ________.

external