MGNT Chapter 4
Miner's motivation to manage
-maintaining good relationships with authority figures - wanting to compete for recognition and advancements -being active and assertive -wanting to exercise influence over subordinates -being visibly different from followers -being willing to do routine administrative tasks
_____________ does not promise leadership success
A high need for power
Ingration
An impression management strategy that uses flattery to increase social acceptance.
True or False:Followers always have less influence over the rest of the group than the leader does.
False
True or false: Male managers are more likely to involve others when developing strategy.
False
Choosing an influence tactic thinking an act would improve an employee's self-esteem or morale
Frequently associated with successful influence attempts
Choosing an influence tactic because it followed company policy and choosing one because it was a way to put a subordinate in his place
Frequently mentioned as reasons for unsuccessful influence attempts
____________________is the actual change in a target person's attitudes, values, beliefs, or behaviors.
Influence
Who has the greater capacity to influence followers?
Leaders who have the ability to use rewards and punishments.
A coach deciding who will play in a game is an example of ________ , power being exercised.
Legitimate
An individual's formal or official authority is called ______ power.
Legitimate
_____ power is primarily a function of the situation.
Legitimate
coercive power
The ability of a manager to punish others
Which of the following is not true of female managers?
They are more likely to act out of self interest
In the context of influence tactics, identify a feature of coalition tactics that is different from that of consultation.
They are used when agents seek the aid or support of others to influence a target.
Which of the following is an effective team leader's ideal job?
To create the conditions for the team to be successful
True or false: As demonstrated by Michelle Obama's gaffe at a dinner at Buckingham Palace, cultural differences can impact power.
True
True or false: Effective leaders know how the influence tactics they use affect others.
True
True or false: Good leaders are open to being influenced by subordinates.
True
True or false: Followers can have more expert power than leaders.
True. Expert power is a function of the amount of knowledge one possesses relative to the rest of the members of the group. Followers can have more expert power than leaders in certain situations.
If you want to minimize status differentials with subordinates, what should you do at a meeting with them?
You should sit at a circular table
Long-term success as a leader requires
a high need for socialized power and a high need for activity inhibition.
Which of the following is likely to have the least amount of power? Multiple choice question. A policeman dressed in regular clothes An on-duty commercial airline pilot A hospital physician displaying his credentials A uniformed homeland security professional
a policeman dressed in regular clothers
Rational tactics
are associated with both personal and positional power and include rational persuasion, exchange, apprising, and collaboration.
consultation
ask targets to participate in a planning activity
personal appeals
asking for compliance based on friendship or loyalty
Cult leader Jim Jones is an example of a leader using _____ power.
coercieve
A policeman giving a ticket is an example of ____ power.
coercive
The actions of the Taliban against women in Afghanistan is an example of using which type of power?
coercive
hard tactics
exchange, coalition tactics, pressure, legitimizing tactics
____________ is the power of knowledge
expert
coalition tactics
getting others to support your effort to persuade someone
Individuals in a clique who sit next to each other at a circular table
increase their power
The change in a target agent's attitudes, values, beliefs, or behaviors as the result of influence tactics refers to _______.
influence
expert power
influence based on special skills or knowledge
exchange
influencing a target through the exchange of favors
Which types of power are best for a leader to use?
it depends on the situation
Which type of power is most likely to be used in a crisis situation?
legitimate
According to the text, how people vary in their motivation to influence and control others refers to _______..
need for power
legitimizing tactics
occur when agents make requests based on their position or authority
All of the following are bases of power except ____ power. Multiple choice question. referent organized legitimate expert
organized
The status differential between members of a group is called the _____.
pecking order
All of the following are true of Theory Y except people are not naturally industrious. there is a sense of respect for a job well done. people take pride in their organization. people are motivated to work for the personal growth it provides.
people are not naturally industrious
Individuals who are relatively selfish, impulsive, uninhibited, and lacking in self-control have a high need for which type of power?
personalized power
referent power
power that comes from subordinates' and coworkers' respect, admiration, and loyalty
reward power
power that comes from the ability to provide rewards or favors
rational persuasion
presenting logical arguments and factual evidence to demonstrate a request is reasonable
Studies by McClelland and also by Miner use which method of assessing the need for power?
projective personality tests
A politician's adviser explains how demographic changes in the politician's district make it important for the politician to spend relatively more time in the district seeing constituents than he or she has in the recent past. In the context of influence tactics, this scenario is most likely an example of _____.
rational persuasion
soft tactics
rational persuasion, inspirational appeals, consultation, ingratiation, personal appeals
Which type of power does an individual who is admired and seen as a role model have?
referent
legitamate power
results from managers' formal positions within the organization
Coercive power can be thought of as being the opposite of ______ power.
reward
Employee of the month and special parking spots are examples of using ____ power to influence behavior.
reward
Power is a function of the leader, the follower, and the __________
situation
The Stanford prison experiment highlighted the role of the ____ in the leader power equation.
situation
Nonverbal gestures of power
staring, touching, pointing
What did Stanley Milgram find?
that even when a decision to follow the direction of a leader caused them great personal anguish, many people still did as they were told.
inspirational appeals
trying to build enthusiasm by appealing to others' emotions, ideals, or values