MGNT Chapter 4

Miner's motivation to manage

-maintaining good relationships with authority figures - wanting to compete for recognition and advancements -being active and assertive -wanting to exercise influence over subordinates -being visibly different from followers -being willing to do routine administrative tasks

_____________ does not promise leadership success

A high need for power

Ingration

An impression management strategy that uses flattery to increase social acceptance.

True or False:Followers always have less influence over the rest of the group than the leader does.

False

True or false: Male managers are more likely to involve others when developing strategy.

False

Choosing an influence tactic thinking an act would improve an employee's self-esteem or morale

Frequently associated with successful influence attempts

Choosing an influence tactic because it followed company policy and choosing one because it was a way to put a subordinate in his place

Frequently mentioned as reasons for unsuccessful influence attempts

____________________is the actual change in a target person's attitudes, values, beliefs, or behaviors.

Influence

Who has the greater capacity to influence followers?

Leaders who have the ability to use rewards and punishments.

A coach deciding who will play in a game is an example of ________ , power being exercised.

Legitimate

An individual's formal or official authority is called ______ power.

Legitimate

_____ power is primarily a function of the situation.

Legitimate

coercive power

The ability of a manager to punish others

Which of the following is not true of female managers?

They are more likely to act out of self interest

In the context of influence tactics, identify a feature of coalition tactics that is different from that of consultation.

They are used when agents seek the aid or support of others to influence a target.

Which of the following is an effective team leader's ideal job?

To create the conditions for the team to be successful

True or false: As demonstrated by Michelle Obama's gaffe at a dinner at Buckingham Palace, cultural differences can impact power.

True

True or false: Effective leaders know how the influence tactics they use affect others.

True

True or false: Good leaders are open to being influenced by subordinates.

True

True or false: Followers can have more expert power than leaders.

True. Expert power is a function of the amount of knowledge one possesses relative to the rest of the members of the group. Followers can have more expert power than leaders in certain situations.

If you want to minimize status differentials with subordinates, what should you do at a meeting with them?

You should sit at a circular table

Long-term success as a leader requires

a high need for socialized power and a high need for activity inhibition.

Which of the following is likely to have the least amount of power? Multiple choice question. A policeman dressed in regular clothes An on-duty commercial airline pilot A hospital physician displaying his credentials A uniformed homeland security professional

a policeman dressed in regular clothers

Rational tactics

are associated with both personal and positional power and include rational persuasion, exchange, apprising, and collaboration.

consultation

ask targets to participate in a planning activity

personal appeals

asking for compliance based on friendship or loyalty

Cult leader Jim Jones is an example of a leader using _____ power.

coercieve

A policeman giving a ticket is an example of ____ power.

coercive

The actions of the Taliban against women in Afghanistan is an example of using which type of power?

coercive

hard tactics

exchange, coalition tactics, pressure, legitimizing tactics

____________ is the power of knowledge

expert

coalition tactics

getting others to support your effort to persuade someone

Individuals in a clique who sit next to each other at a circular table

increase their power

The change in a target agent's attitudes, values, beliefs, or behaviors as the result of influence tactics refers to _______.

influence

expert power

influence based on special skills or knowledge

exchange

influencing a target through the exchange of favors

Which types of power are best for a leader to use?

it depends on the situation

Which type of power is most likely to be used in a crisis situation?

legitimate

According to the text, how people vary in their motivation to influence and control others refers to _______..

need for power

legitimizing tactics

occur when agents make requests based on their position or authority

All of the following are bases of power except ____ power. Multiple choice question. referent organized legitimate expert

organized

The status differential between members of a group is called the _____.

pecking order

All of the following are true of Theory Y except people are not naturally industrious. there is a sense of respect for a job well done. people take pride in their organization. people are motivated to work for the personal growth it provides.

people are not naturally industrious

Individuals who are relatively selfish, impulsive, uninhibited, and lacking in self-control have a high need for which type of power?

personalized power

referent power

power that comes from subordinates' and coworkers' respect, admiration, and loyalty

reward power

power that comes from the ability to provide rewards or favors

rational persuasion

presenting logical arguments and factual evidence to demonstrate a request is reasonable

Studies by McClelland and also by Miner use which method of assessing the need for power?

projective personality tests

A politician's adviser explains how demographic changes in the politician's district make it important for the politician to spend relatively more time in the district seeing constituents than he or she has in the recent past. In the context of influence tactics, this scenario is most likely an example of _____.

rational persuasion

soft tactics

rational persuasion, inspirational appeals, consultation, ingratiation, personal appeals

Which type of power does an individual who is admired and seen as a role model have?

referent

legitamate power

results from managers' formal positions within the organization

Coercive power can be thought of as being the opposite of ______ power.

reward

Employee of the month and special parking spots are examples of using ____ power to influence behavior.

reward

Power is a function of the leader, the follower, and the __________

situation

The Stanford prison experiment highlighted the role of the ____ in the leader power equation.

situation

Nonverbal gestures of power

staring, touching, pointing

What did Stanley Milgram find?

that even when a decision to follow the direction of a leader caused them great personal anguish, many people still did as they were told.

inspirational appeals

trying to build enthusiasm by appealing to others' emotions, ideals, or values