MGT 043 Exam 3

Which of the following decision-making styles is characterized by the highest level of leader control

Autocratic

_____ represent the deepest and least observable part of a culture

Basic underlying assumptions

Which of the following decisions-making styles is characterized by the highest level of follower control

Delegative

Referent Power operates primarily on the. principle of fear

False

Transformational leadership represents. the carrot-and-stick approach to leadership

False

mergers often result in the. creation of the strong culture that managers hope will appear when they merge

False

_____ is the use of an actual behavior that causes behavioral or attitudinal changes in others

Influence

Which of the following styles represents avoidance of leadership altogether

Laissez-faire leadership

1st step in the negotiation process

Preparation

Which of the following terms describes the use of coercive power through threats and demands

Pressure

Orgs that have successfully created a ______ culture. have shown to change employee attitudes and behaviors to cutomers

Service

who among the following represent probably the biggest driver of culture

Top executives

Which of the following represents the carrot-and-stick approach to leadership

Transactional leadership

Employees of transformational leaders tend to be more committed to their organizations

True

Formal events that are generally performed in front of an audience of organizational members are known as

ceremonies

What is a zero-sum negotiation

distributive bargaining

Which of the following are the beliefs, philosophies, and norms that a company explicitly states

expoused values

With a consultative style of decision making, leaders do not make the ultimate decision

false

it is easy to stay true to espoused values in times of economic downturrns

false

strong cultures take a very long time to develop but are easy to change

false

when a company holds to its espoused values over time, the values become less believable to employees

false

____ is/are the jargon, slang, and slogans used. within the walls of an organization

language

which of the following supply the primary means of transmitting. an organizations' culture to its workforce

observable artifacts

_____ means that despite a leaders influence attempt, neither a shift in employee behaviors nor attitude occurs

resistance

The daily or weekly planned routines that occur in an organization are called

rituals

____ consists of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an org

stories

Two parties are more likely to take on a more integrative approach to negotiations when:

their power is relatively equal

Employees transfer a company's culture to other employees via explicit communication and simple observation

true

Job satisfaction is higher and stress is lower when theres. is. a. good. person-organization fit

true

Leadership is the use of power and influence to direct the activities of followers towards goal attainment

true

Org. culture reinforces certain employee attitudes and behaviors by creating a system of control over employees

true

Physical structure says a lot about a culture

true

With a delegative style, a leader plays no role in the deliberations unless asked

true

a leaders decision-making style captures how a leader decides as opposed to what a leader decides

true

occasionally, leaders need to resist the influence of other leaders or higher ups to do what is best for their own unit

true