MGT 043 Exam 3
Which of the following decision-making styles is characterized by the highest level of leader control
Autocratic
_____ represent the deepest and least observable part of a culture
Basic underlying assumptions
Which of the following decisions-making styles is characterized by the highest level of follower control
Delegative
Referent Power operates primarily on the. principle of fear
False
Transformational leadership represents. the carrot-and-stick approach to leadership
False
mergers often result in the. creation of the strong culture that managers hope will appear when they merge
False
_____ is the use of an actual behavior that causes behavioral or attitudinal changes in others
Influence
Which of the following styles represents avoidance of leadership altogether
Laissez-faire leadership
1st step in the negotiation process
Preparation
Which of the following terms describes the use of coercive power through threats and demands
Pressure
Orgs that have successfully created a ______ culture. have shown to change employee attitudes and behaviors to cutomers
Service
who among the following represent probably the biggest driver of culture
Top executives
Which of the following represents the carrot-and-stick approach to leadership
Transactional leadership
Employees of transformational leaders tend to be more committed to their organizations
True
Formal events that are generally performed in front of an audience of organizational members are known as
ceremonies
What is a zero-sum negotiation
distributive bargaining
Which of the following are the beliefs, philosophies, and norms that a company explicitly states
expoused values
With a consultative style of decision making, leaders do not make the ultimate decision
false
it is easy to stay true to espoused values in times of economic downturrns
false
strong cultures take a very long time to develop but are easy to change
false
when a company holds to its espoused values over time, the values become less believable to employees
false
____ is/are the jargon, slang, and slogans used. within the walls of an organization
language
which of the following supply the primary means of transmitting. an organizations' culture to its workforce
observable artifacts
_____ means that despite a leaders influence attempt, neither a shift in employee behaviors nor attitude occurs
resistance
The daily or weekly planned routines that occur in an organization are called
rituals
____ consists of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an org
stories
Two parties are more likely to take on a more integrative approach to negotiations when:
their power is relatively equal
Employees transfer a company's culture to other employees via explicit communication and simple observation
true
Job satisfaction is higher and stress is lower when theres. is. a. good. person-organization fit
true
Leadership is the use of power and influence to direct the activities of followers towards goal attainment
true
Org. culture reinforces certain employee attitudes and behaviors by creating a system of control over employees
true
Physical structure says a lot about a culture
true
With a delegative style, a leader plays no role in the deliberations unless asked
true
a leaders decision-making style captures how a leader decides as opposed to what a leader decides
true
occasionally, leaders need to resist the influence of other leaders or higher ups to do what is best for their own unit
true
