MGT 201 - chapter 11 vocab
The job characteristics model is __________.
a framework for analyzing and designing jobs that identifies five primary core job dimensions, their interrelationships, and their impact on outcomes
Which of the following includes personal attention and expressing interest, approval, and appreciation for a job well done?
employee recognition programs
__________ are a person's needs for internal factors such as self-respect, autonomy, and achievement, and external factors such as status, recognition, and attention.
esteem needs
__________ is the proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than do easy goals.
goal-setting theory
__________ is combining several simple jobs into one larger job.
job enlargement
__________ is the vertical expansion of a job by adding planning and evaluating responsibilities.
job enrichment
__________ is the process by which a person's efforts are energized, directed, and sustained toward attaining a goal.
motivation
__________ states that intrinsic factors are related to job satisfaction and motivation, whereas extrinsic factors are associated with job dissatisfaction.
motivation-hygiene theory
Which of the following increases job satisfaction and motivation
motivators
__________ is the desire for friendly and close interpersonal relationships.
need for affiliation
__________ is the need to make others behave in ways that they would not have behaved otherwise.
need for power
the drive to succeed and excel in relation to a set of standards
need of achievement
__________ is a motivational approach in which an organization's financial statements (the "books") are shared with all employees.
open-book management
__________ is a variable compensation plan that pays employees on the basis of some performance measure.
pay-for-performance program
__________ are a person's needs for food, drink, shelter, sexual satisfaction, and other physical needs.
physiological needs
__________ are a person's needs for security and protection from physical and emotional harm.
safety needs
__________ include a person's need to become what he or she is capable of becoming.
self-actualization needs
__________ is the degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents.
skill variety
__________ are a person's needs for affection, belongingness, acceptance, and friendship.
social needs
__________ states that three acquired (not innate) needs—achievement, power, and affiliation—are major motives in work.
three-needs theory