MGT 201 - chapter 11 vocab

The job characteristics model is __________.

a framework for analyzing and designing jobs that identifies five primary core job dimensions, their interrelationships, and their impact on outcomes

Which of the following includes personal attention and expressing interest, approval, and appreciation for a job well done?

employee recognition programs

__________ are a person's needs for internal factors such as self-respect, autonomy, and achievement, and external factors such as status, recognition, and attention.

esteem needs

__________ is the proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than do easy goals.

goal-setting theory

__________ is combining several simple jobs into one larger job.

job enlargement

__________ is the vertical expansion of a job by adding planning and evaluating responsibilities.

job enrichment

__________ is the process by which a person's efforts are energized, directed, and sustained toward attaining a goal.

motivation

__________ states that intrinsic factors are related to job satisfaction and motivation, whereas extrinsic factors are associated with job dissatisfaction.

motivation-hygiene theory

Which of the following increases job satisfaction and motivation

motivators

__________ is the desire for friendly and close interpersonal relationships.

need for affiliation

__________ is the need to make others behave in ways that they would not have behaved otherwise.

need for power

the drive to succeed and excel in relation to a set of standards

need of achievement

__________ is a motivational approach in which an organization's financial statements (the "books") are shared with all employees.

open-book management

__________ is a variable compensation plan that pays employees on the basis of some performance measure.

pay-for-performance program

__________ are a person's needs for food, drink, shelter, sexual satisfaction, and other physical needs.

physiological needs

__________ are a person's needs for security and protection from physical and emotional harm.

safety needs

__________ include a person's need to become what he or she is capable of becoming.

self-actualization needs

__________ is the degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents.

skill variety

__________ are a person's needs for affection, belongingness, acceptance, and friendship.

social needs

__________ states that three acquired (not innate) needs—achievement, power, and affiliation—are major motives in work.

three-needs theory