MGT 291 Final
emotional intelligence is all of the following but what
Self-awareness, Self-motivation, Self-management, Empathy, Social skills
jimmy strongly disagrees with a new program being developed and prevent the program from moving forward. Jim manages to fill up the department meeting agenda with issues. So the new program is therefore not discussed. Which political behavior technique has Jim used?
Active resistance
What term refers to interpersonal capabilities that include the ability to suppress emotions, understand and manage emotions of oneself and other people
Emotional Intelligence
______ reflects an organizations investments in attracting, maintaining, and motivating effective workforce
Human Capital
The set of activities directed at attracting, developing, and maintaining an effective workforce is called
Human Resource Management
Work values are defined as
Intrinsic
the fit of a persons ability and demands of the job are referred to as what
Person-vocation
which of the following statements is accurate regarding diversity
Population will become older Proportion of Whites will decrease Proportion of Blacks, Asians, and Hispanics will increase Talent shortages will increase
_______ provide both positive and potentially negative information to job candidates in interviews
Realistic job previews
In considering various approaches to managing diversity which of the following is not a critical element of a successful diversity management
age race status could be all of the above
David found that the primary driver of leaders performance was the leaders ________
communication?, top management support
What practice enables all employees to perform up to their maximum potential through organizational leadership creating an inclusive environment with fair organizational politics? affirmative action, cause of attribution, equal employment opportunity or managing diversity
equal employment opportunity
______ is a systematized approach for collecting and recording information about jobs within an organization
job analysis
which of the following is currently true about the workforce in the united states
labor force is getting older
Organizational behavior is a part of which of the following
planning, organizing, leading, controlling
Paul the VP of Human Resources for Witchet company is developing witches diversity management program. Which of the following activities would be considered an inappropriate element of the diversity management program
quotas
all of the following are considered cultural differences except which
shared values, Cultural and national boundaries, Behavior in organizational settings
Not paying attention to diversity can result in
violation of title 7, bias, sued, threats
What term refers to the repeated mistreatment of another employee through verbal abuse, contact, humiliate, or intimidate
workplace bullying