MGT 291 Final

emotional intelligence is all of the following but what

Self-awareness, Self-motivation, Self-management, Empathy, Social skills

jimmy strongly disagrees with a new program being developed and prevent the program from moving forward. Jim manages to fill up the department meeting agenda with issues. So the new program is therefore not discussed. Which political behavior technique has Jim used?

Active resistance

What term refers to interpersonal capabilities that include the ability to suppress emotions, understand and manage emotions of oneself and other people

Emotional Intelligence

​______ reflects an organizations investments in attracting, maintaining, and motivating effective workforce

Human Capital

The set of activities directed at attracting, developing, and maintaining an effective workforce is called

Human Resource Management

Work values are defined as

Intrinsic

the fit of a persons ability and demands of the job are referred to as what

Person-vocation

which of the following statements is accurate regarding diversity

Population will become older Proportion of Whites will decrease Proportion of Blacks, Asians, and Hispanics will increase Talent shortages will increase

_______ provide both positive and potentially negative information to job candidates in interviews

Realistic job previews

In considering various approaches to managing diversity which of the following is not a critical element of a successful diversity management

age race status could be all of the above

David found that the primary driver of leaders performance was the leaders ________

communication?, top management support

What practice enables all employees to perform up to their maximum potential through organizational leadership creating an inclusive environment with fair organizational politics? affirmative action, cause of attribution, equal employment opportunity or managing diversity

equal employment opportunity

______ is a systematized approach for collecting and recording information about jobs within an organization

job analysis

which of the following is currently true about the workforce in the united states

labor force is getting older

Organizational behavior is a part of which of the following

planning, organizing, leading, controlling

Paul the VP of Human Resources for Witchet company is developing witches diversity management program. Which of the following activities would be considered an inappropriate element of the diversity management program

quotas

all of the following are considered cultural differences except which

shared values, Cultural and national boundaries, Behavior in organizational settings

Not paying attention to diversity can result in

violation of title 7, bias, sued, threats

What term refers to the repeated mistreatment of another employee through verbal abuse, contact, humiliate, or intimidate

workplace bullying