mgt 330 test 3 chap 14

With most new employees in the late twenties or early thirties, Albertson & Sons Inc. has learned that helping new employees secure home loans has been a valuable service that pays off in the long term. This is an example of what type of diversity initiative or program?

Accommodating special needs

In a family where both parents work, which of the following may be helpful to accommodate the parents' needs?

All of these

According to MANAGER'S SHOPTALK in chapter 13, which of the following is not a characteristic used to help foreign managers understand Americans?

Americans are formal.

Which of these actions did the U.S. Supreme Court take?

Broadened the definition of sexual harassment to include same sex harassment and harassment of men by female coworkers.

_____ mentoring relationships sometimes leave both parties uncomfortable.

Cross-race

Rebecca, a human resource manager at WorldPlus Corp., regularly establishes numerical goals tied to diversity, such as tracking salaries, rates of promotion, and managerial positions for women and minorities. This involves which step for developing diversity and cultural competence?

Demanding results and revisiting goals

_____ is defined as all the ways in which people differ.

Diversity

Which of the following refers to special training to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace?

Diversity training

Which of the following is the most common diversity initiative, according to Fortune 1000 respondents?

Diversity-focused recruiting

_____ reflects the belief that one's own group is superior to other groups.

Ethnocentrism

_____ is the belief that groups are inherently equal.

Ethnorelativism

_____ involves exposing traditional managers to nontraditional peers to help break down stereotypical beliefs.

Exposure

Which workforce generation category is characterized as ambitious but lacking loyalty to the organization?

Generation Y

Josephine would like to become part of an elite manager network at her company so she can get access to general and line management experience to help her succeed within the company. However, she learns that the manager network is made up exclusively of men. This demonstrates which factor affecting women's careers?

Glass ceiling

Which of the following is a basic aim of diversity awareness training?

Helping individuals become aware of their own prejudices

Which of the following group is expected to grow the most in employment from 2008 to 2018?

Hispanic

Which racial or ethnic category currently represents the largest and fastest growing minority group?

Hispanic

Which of the following is not a dividend of workplace diversity?

Increased costs associated with high turnover, absenteeism, and lawsuits.

_____ means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Managing diversity

Which of the following refers to a higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career?

Mentor

Riya was a highly successful manager at Optics International. After ten years with the company, she decided to leave and become a fulltime mother and caregiver to her ailing father. This example demonstrates which factor affecting women's careers?

Opt-out trend

_____ implies that women's commitment to their children limits their commitment to the company or their ability to handle the rigors of corporate management.

Opt-out trend

Which of the following means that an organization accommodates several subcultures?

Pluralism

Smileline Inc. has an onsite daycare facility and provides employees fulltime daycare at a very low cost. The company implemented this years ago when managers realized that childcare responsibilities were contributing to high turnover and absenteeism. This example highlights which dividend of workplace diversity?

Reduced costs associated with high turnover, absenteeism, and lawsuits

Which is the highest level of sexual harassment?

Sexual crimes

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

Stereotype

_____ is a psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task.

Stereotype threat

Which of the following is an invisible barrier that separates women and minorities from top management positions?

The glass ceiling

_____ serves as invisible barriers to important horizontal movement within the organization.

The glass wall

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

Title VII of the Civil Rights Act of 1964

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

Traditional model

Which of the following groups has the largest wage gap between genders?

White

_____ are less likely than _____ to develop mentoring relationships.

Women; men

An ethnocentric perspective leads to:

a monoculture.

Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to discourage the emergence of alternative values. Phlex is most likely:

a monoculture.

Inclusive dimensions of diversity include:

all of these

_____ is(are) categories of sexual harassment.

all of these

The major steps involved in building a truly diverse workplace include:

all of these.

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

building a corporate culture that values diversity.

Inclusive dimensions of diversity:

can change throughout one's lifetime

Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual activity with him. This type of sexual harassment would be categorized as:

coercion with threat of punishment.

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

cultural audit

The ability to interact effectively with people of different cultures refers to _____.

cultural competence

TickTock Clock Corporation is attempting to develop a truly diverse workplace. TickTock's president assigned the human resources department the task of determining the demographics of the local area labor market. This is an attempt to change existing _____ within the organization.

cultures

Research has shown that:

diverse groups are more creative than homogeneous groups.

Paying a woman less than a man for the same work is an example of::

gender discrimination

Research has shown that network groups:

help retain minority employees.

Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

mentoring

A culture that accepts only one way of doing things and one set of values and beliefs is referred to as a(n) _____.

monoculture

Most organizations _____ shift from a monoculture perspective to one of pluralism.

must make a conscious effort to

Shortly after she landed a corporate-level job at InfoBasis, Tonya Kennel formed a women's leadership group to help women advance within the company. Membership within the group was voluntary and open to women with a desire to advance in the company. Tonya's group can best be described as a(n):

network group

The average U.S. worker, today, is _____ than ever.

older

Traditional model dimensions of diversity include:

race

All of the following are traditional model dimensions of diversity EXCEPT:

religious beliefs.

All of these are inclusive dimensions of diversity EXCEPT:

sexual orientation.

Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:

stereotype

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

the glass ceiling effect

Women make up less than 16 percent of all Fortune 500 executives. This could be due to:

the glass ceiling.

All of the following are true about employee network groups EXCEPT:

the groups are formally created by the organization.

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

to develop mentoring relationships.

All of the following are changes that are reshaping our workforce EXCEPT:

younger workforce.