Mgt 3370 TTU Exam 3 T/F Questions

As part of their strategic control of the organization, the CEO and senior managers at Ford review the daily performance of the company's suppliers to determine which should be kept. True False

False

One violation of privacy is identity theft, a downside of the digital age. True False

True

Personality conflict is defined as interpersonal opposition based on personal dislike, disagreement, or differing styles. True False

True

Personality conflicts often begin with instances of workplace incivility, or employees' lack of regard for each other which, if not curtailed, can diminish job satisfaction and organizational loyalty. True False

True

Carlos is a manager who has poor leader-member relations with his employees who perform unambiguous, easily understood tasks. He should use a task-motivated leadership style. True False

False

Dissemination is the transfer of information and understanding from one person to another. True False

False

Fiedler's contingency leadership model argues that leadership behaviors should be determined by position power only. True False

False

Initiating structure leadership is more concerned with task accomplishment than employee satisfaction or retention. True False

True

A possible explanation for the limited number of women holding executive leadership positions is that women typically do not aspire to be CEOs. True False

False

E-Leadership is using information technology for one-to-one, one-to-many, and between group and collective interactions. True False

True

New research shows that the cubicle is not a motivational environment, stifling creativity and morale for many workers.

True

Openness, equality, empathy, supportiveness, and positiveness are behaviors that enable you to work on disagreements and keep them from flaring into out-of-control personality conflicts. True False

True

Punishment is the application of negative consequences to stop or change undesirable behavior. True False

True

Zero-based budgeting allocates increased or decreased funds to a department by using the last budget period as a reference point. True False

False

Goal-setting theory suggests that employees can be motivated by goals that are specific and challenging, but achievable. True False

True

Management by wandering around (MBWA) is the term used to describe a manager's wandering around his or her organization and talking with people across all lines of authority. True False

True

Nonverbal language and other subtleties are often lost in e-mail, so jokes may be taken as insults or criticism. True False

True

Conflict is a perfectly normal state of affairs. True False

True

According to John Kotter, management is about coping with complexity. True False

True

According to Maslow's hierarchy of needs, taking a sabbatical leave to further personal growth is an example of the self-actualization need. True False

True

According to equity theory, no matter how fair managers think the organization's policies, procedures, and reward system are, each employee's perception of those factors is what counts. True False

True

According to the acquired needs theory, those who tend to seek social approval and satisfying personal relationships may have a high need for affiliation. True False

True

Among the mechanisms that contribute to measurement-managed companies' success are that top executives agree on strategy and the organizational culture emphasizes teamwork and allows risk taking. True False

True

An example of a norm of the Millennial or Internet Generation is freedom, the desire to experience new and different things. This norm takes precedence over long-term commitments, and is expressed in a desire for flexible work hours and locations, to have a say in how things are done, and for freedom of choice. True False

True

Assuming they have choices, people will make the choice that promises them the greatest reward if they think they can get it. True False

True

Bureaucratic control attempts to elicit employee compliance using strict rules, a rigid hierarchy, well-defined job descriptions, and administrative mechanisms such as budgets, performance appraisals, and compensation schemes. True False

True

Setting and time are two ways nonverbal communication is expressed. True False

True

Since so many people approach compromise situations with a win-lose attitude, they may be disappointed and feel cheated. True False

True

Stereotyping the opposition, rationalization, and peer pressure are symptoms of groupthink. True False

True

Teams with nine or fewer members have better interaction and morale, yet they also have fewer resources, are possibly less innovative, and may have work unevenly distributed among members. True False

True

The Abilene paradox is the tendency of people to go along with others for the sake of avoiding conflict. True False

True

The best leaders display both transactional and transformational leadership styles. True False

True

The income statement summarizes an organization's financial results, its revenues and expenses, over a specified period of time such as a quarter or a year. True False

True

There are two different approaches to job design. The traditional approach to job design is to fit people to the jobs; the modern way is to fit the jobs to the people. True False

True

The primary purpose of relationship-oriented leadership behavior is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization. True False

False

The task significance for a craftsperson who goes through all the steps to build a handmade acoustic guitar is higher than it is for an assembly-line worker who just installs windshields on cars.

False

The tendency of people to exert more effort when working in groups than when working alone is known as social loafing. True False

False

The top-down system, a variant of the SQ3R system, is designed to help you improve your writing. True False

False

A rich medium is more effective with routine situations. True False

False

Narcissism is a key positive leadership trait. True False

False

The acquired needs theory states that three needs—achievement, affiliation, and money—are the major motives determining people's behavior in the workplace. True False

False

The unofficial communication system of the informal organization, a system of gossip and rumor, is known as jargon. True False

False

To motivate employees, employers need to primarily focus on fulfilling the top level of Maslow's hierarchy of needs, self-actualization.

False

A company that determines the acceptable number of consumer complaints it will expect for the upcoming year has set a statistical target. True False

False

A manager should administer punishment in public in front of employees because the embarrassment enhances the punishment and its effectiveness.

False

A pattern is a visual representation of the balanced scorecard that enables managers to communicate their goals. True False

False

According to Maslow, office parties, company softball teams, and management retreats provide self-actualization needs. True False

False

Authority is the extent to which a person is able to influence others so they respond to orders. True False

False

Goal-setting theory suggests that behavior tends to be repeated if it has positive consequences and tends not to be repeated if it has negative consequences.

False

In adjourning, conflicts are resolved, close relationships develop, and unity and harmony emerge. True False

False

Intrinsic motivation is not as long lasting as extrinsic motivation, and intrinsic motivation has a less positive impact on task performance.

False

Job enlargement enables workers to focus on doing more of the same task to increase productivity. True False

False

John's manager just told his team about this year's contest, the winner of which will receive an all-expense paid trip to Bangkok. John does not like to travel to places where he can't speak the language, so he is not very enthusiastic. This reward has a high valence for John.

False

Management by measurement is a control principle that states that managers should be informed of a situation only if data show a significant deviation from standards. True False

False

Members of a group that are asking "What's next?" are in the performing stage of team development. True False

False

Narcissism is a view manifested in such expressions as "All people lie to get what they want" and "You have to cheat to get ahead." True False

False

People who enjoy the social camaraderie of the office setting will probably like telecommuting. True False

False

Personalized power is directed at helping others. True False

False

Productivity is monitoring performance, comparing it with goals, and taking corrective action. True False

False

Profit sharing bases pay on one's results on the job. True False

False

Reinforcement theory attempts to explain behavior change by suggesting that behavior with negative consequences tends to be repeated, whereas behavior with positive consequences tends not to be repeated. True False

False

Control systems should be realistic, positive, understandable, and flexible and encourage self-control. True False

True

Devil's advocacy and the dialectic method are forms of programmed conflict designed to elicit different opinions without inciting people's personal feelings. True False

True

External communication flows between people inside and outside the organization, including stakeholders such as customers, suppliers, shareholders, or other owners, and so on. True False

True

Followers seek and admire leaders who create feelings of significance, community, and excitement. True False

True