MGT 360 Exam2

Analysis paralysis a potential negative outcome for managers using the administrative model. Select one: True False

False

Evaluating alternatives is the third step in the decision-making process. Select one: True False

False

The ability to make "rational decisions" directly correlates to success. True False

False

A nominal group technique (NGT) is a method of decision making in which a group of experts propose and question ideas until a consensus is reached. Select one: True False

True

Bounded rationality is rational decision-making that is limited by time, cognitive abilities, and available information. Select one: True False

True

Gathering and analyzing feedback and results is the last step in the decision-making process. Select one: True False

True

A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members' Select one: a. KSAs. b. potential. c. leadership traits. d. work ethic.

a, KSAs

Which of the studies found that leaders have two dominant sets of behaviors that predict success - consideration and initiating structure. Select one: a. The Ohio State Studies b. The Managerial Grid c. The University of Michigan Studies d. None of the above

a, The Ohio State Studies

Which of the following statements regarding traits and leadership is incorrect? Select one: a. All traits are equally effective in predicting leadership potential across organizations. b. In large, bureaucratic organizations, leader traits have less impact on behavior than in a small, entrepreneurial organization. c. Some traits have a stronger impact on leader emergence than on leader effectiveness. d. Recognition of leader traits can help select appropriate managers for organizations.

a, all traits are equally in predicting leadership potential across organizations

A style of leadership that includes behaviors that encourage positive psychological capacities, an ethical climate, greater self-awareness, an internalized moral perspective, a balanced processing of information, and self-development is known as: Select one: a. Authentic leadership b. Shared leadership c. Superleadership d. Servant leadership

a, authentic leadership

According to the leadership decision tree, a leader who makes a decision alone using available information has a(n) Select one: a. autocratic decision-making style. b. consultative decision-making style. c. group decision-making style. d. laissez-faire decision-making style.

a, autocratic decision-making style

Question text According to the leadership decision tree, a leader who makes a decision alone using available information has a(n) Select one: a. autocratic decision-making style. b. consultative decision-making style. c. group decision-making style. d. laissez-faire decision-making style.

a, autocratic decision-making style

Maurice is a manager in the production area of a large manufacturing firm. He sets a tight production schedule every day and makes certain each employee knows what job he is performing that day and how to perform it. Maurice has a ____________ leadership style. Select one: a. directive b. supportive c. participative d. achievement-oriented

a, directive

Question text Which type of leadership employs position power or legitimate power to exert influence over others? Select one: a. Directive b. Transformational c. Empowering d. Transactional

a, directive

Which of the following powers is NOT a type of positional power? Select one: a. expert b. legitimate c. reward d. coercive e. ALL of the answers are types of positional power

a, expert

A directive leader tends to rely primarily on which of the following sources of power? Select one: a. legitimate b. referent c. expert d. personal

a, legitimate

Question text A decision based on extensive information gathering, careful analysis, and generation of alternatives is called: Select one: a. Intuitive decision b. Reasoned judgment c. Bounded rationality d. Dialectical inquiry

b, Reasoned judgment

Question text Nina makes it a point to talk to her subordinates every day about what is going on in their personal lives. She always congratulates them when they share successes and has a kind word and "a shoulder to cry on" if necessary when things are not going well. Nina has a _____________ leadership style. Select one: a. directive b. supportive c. participative d. achievement-oriented

b, Supportive

Which of the following is NOT a "Great Man" trait? Select one: a. masculinity b. compassion c. dominance d. intelligence

b, compassion

Bob meets with his subordinates on a regular basis to share concerns and information with the group. He takes their feedback but makes decisions on his own. According to the leadership decision tree, Bob has a(n) _____________ decision-making style. Select one: a. laissez-faire b. consultative c. group d. autocratic

b, consultative

A team may be charged with coming up with a new marketing slogan which is what kind of task? Select one: a. Production. b. Idea generating. c. Directing. d. Problem-solving.

b, idea generating

According to the text, how many steps are there in the decision making-process? Select one: a. One b. Seven c. Three d. Four

b, seven

Question text Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of Select one: a. forming. b. storming. c. norming. d. performing.

b, storming

Question text Teams where the manager serves as the team leader are called Select one: a. self-managed teams. b. traditional teams. c. empowered teams. d. self-directed teams.

b, traditional teams

________ leaders focus on the creation of reward contingencies and exchange relationships that result in a calculative compliance on the part of followers, while __________ leaders create and communicate a higher-level vision in a charismatic way that elicits an emotional response and commitment from the followers. Select one: a. Transformational, transactional b. Transactional, transformational c. Directive, empowering d. Empowering, directive

b, transactional, transformational

Question text People-oriented behaviors include Select one: a. providing employees instructions. b. treating employees with respect. c. structuring employee roles. d. planning for increased employee performance.

b, treating employees with respect

The coordinator role includes Select one: a. gathering information from the larger organization and informing those within the organization about team activities. b. interfacing with others within the organization so that the team's efforts are in line with other individuals and teams. c. addressing a specific issue or problem until it is resolved. d. keeping the team on track in terms of suggesting any needed changes to the team's process.

b. interfacing with others within the organization so that the team's efforts are in line with other individuals and teams.

Question text Which of the following is not a key characteristic of authentic leaders? Select one: a. They are not afraid to act they way they are. b. They understand where they are coming from. c. They have no set priorities. d. They have high levels of personal integrity.

c, They have no set priorities

Question text The purpose of assembling a team is to Select one: a. collaborate on numerous tasks. b. compensate employees based on shared outcomes. c. accomplish larger, more complex goals. d. provide improved performance.

c, accomplish larger, more complex goals

__________ power is how a manager influences people through the threat of or actual negative consequences for undesired actions. Select one: a. Legitimate b. Referent c. Coercive d. Expert

c, coercive

Question text Teams differ in terms of the tasks they are trying to accomplish, and the major tasks include all of the following EXCEPT Select one: a. production. b. idea generation. c. directing. d. problem-solving.

c, directing

Research findings of leader behaviors suggest Select one: a. when leaders are task oriented, employees are more satisfied. b. task oriented behaviors tend to be more effective in large companies. c. extremely high levels of leader task-oriented behaviors may lead to burnout in employees. d. employees who work under people oriented leaders are more productive.

c, extremely high levels of leader task-oriented behaviors may lead to burnout in employees.

Leaders who hold a position of authority and utilize the power that comes from their position as well as personal power to influence others are called Select one: a. informal leaders. b. transformational leaders. c. formal leaders. d. charismatic leaders.

c, formal leaders

"We survived!" is the common sentiment of the group stage of Select one: a. forming. b. storming. c. norming. d. adjourning.

c, norming

Question text A type of interdependence that is not specific to the task itself is called Select one: a. pooled interdependence. b. sequential interdependence. c. outcome interdependence. d. reciprocal interdependence.

c, outcome interdependence

The fundamental factors affecting group cohesion include all of the following EXCEPT Select one: a. similarity. b. stability. c. strength. d. size.

c, strength

The ideal size for a team depends on the a,company b, number of employees in the organization c,task at hand d,KSAs of team members

c, task at hand

Malcolm is the manager of his department. After performance evaluations, he gives those who have met their goals for the year a pay raise. He gives his employees their assignments and leaves them to do their work but does monitor them so that if he notices a potential problem, it gets resolved before causing difficulties. What kind of contemporary leadership style is Malcolm demonstrating? Select one: a. directive leadership b. transformational leadership c. transactional leadership d. laissez-faire leadership

c, transactional leadership

Which of the following is NOT one of the three kinds of decision making outlined in the text? Select one: a. Satisficing b. Optimum c. Intuitive d. Conventional

d, Conventional

A leader who is _________________, according to the Michigan Studies, is characterized by directive, structural and task oriented behaviors. He or she makes sure that the work gets done, subordinates perform their jobs in an acceptable fashion, and that the organization is efficient. Select one: a. Autocratic structure-oriented b. Employee-oriented c. Consideration-oriented d. Production-orientated

d, Production oriented

A team asked to manage an entire line of products including making decisions about products to produce, managing the production of the product lines, marketing them, and staffing their division, is given which kind of task? Select one: a. production b. idea generation c. problem-solving d. all of the above

d, all of the above

The information system department's employees are highly skilled individuals who process a very internal locus of control. The firm is looking to hire a manager for the department to replace the retiring manager. What type of leadership style would likely be most effective with this group? a, supportive b,acheivement-oriented c,directive d, participative

d, participative

Group leaders can finally move into coaching roles and help members grow in skill and leadership in the stage of Select one: a. forming. b. storming. c. norming. d. performing.

d, performing

How groups function has important implications for organizational a,hierarchy b, mission and vision c, POLC function d, productivity

d, productivity

What is the last step in the seven-step decision-making process? Select one: a. Evaluate alternatives b. Identify the problem c. Implement a choice d. Solicit feedback and analyze results

d, solicit feedback and analyze results

Research on transformational and transactional leadership shows all of the following except Select one: a. transformational leaders increase the performance of their followers. b. transactional leaders have positive influences over employee attitudes. c. transformational leaders create higher levels of commitment to organizational change efforts. d. transactional leaders increase the intrinsic motivation of their followers.

d. transactional leaders increase the intrinsic motivation of their followers.

Question text Nelson is the manager of a marketing department in a medium sized company. Nelson has six employees reporting to him. In deciding the goals for the department for next quarter, Nelson is holding a meeting for employee input and direction. Nelson uses a(n) _________ style of decision making in the marketing department. Select one: a. authoritarian b. democratic c. laissez-faire d. supportive

democratic

Which of the following is NOT a characteristic that authentic leadership encourages? Select one: a. positive psychological capacities b. self-awareness c. self-development d. internalized moral perspective e. all of the above

e, all of above