MGT 363 Flores Ch. 2 Quiz Review

________ involves examining a company's operating environment to identify opportunities and threats. External analysis Internal analysis Gap analysis Pareto analysis

External analysis

Which of the following is true with regard to SWOT analysis? In a SWOT analysis, external analysis attempts to identify the company's strengths and weaknesses. A SWOT analysis represents the strategy believed to be the best alternative to achieve the company goals. A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice. A SWOT analysis is typically conducted in the strategic training and development initiatives step of the strategic training and development process.

A SWOT analysis provides a company the information needed to generate several alternative business strategies and make a strategic choice

Which of the following is true of centralized training? A centralized training function helps drive stronger alignment with business strategy. A centralized training function hinders the development of a common set of metrics or scorecards. A centralized training function is largely ineffective during times of change. Training and development programs, resources, and professionals are housed in a number of different locations.

A centralized training function helps drive stronger alignment with business strategy.

Which of the following is true about a learning organization? In a learning organization, most learning occurs through formal training. In a learning organization, employees learn from failure and from successes. A learning organization primarily encourages team learning. The notion of the learning organization came into being in the early 2000's.

In a learning organization, employees learn from failure and from successes.

________ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used. Mission Balanced scorecard Vision Code of conduct

Mission

________ refers to the company's decisions regarding where to find employees, how to select them, and the desired mix of employee skills and statuses. Staffing strategy Concentration strategy Disinvestment strategy External growth strategy

Staffing strategy

Which of the following is true of the business-embedded (BE) learning function? The BE function is customer-focused. Training functions organized by the BE model do not involve line managers. A BE training function does not guarantee that training will improve performance. A BE training function views trainees as marketers.

The BE function is customer-focused.

Paycor's redesign of its training from face-to-face to blended learning was provided as an example of which of the following strategic training initiatives? accelerate the pace of learning diversify the learning portfolio capture and share knowledge expand who is trained

accelerate the pace of learning

The ________ considers four different perspectives: customer, internal, innovation and learning, and financial. value chain analysis balanced scorecard SWOT analysis BCG matrix

balanced scorecard

Companies that emphasize innovation and creativity are labeled as ________. clubs fortresses baseball teams academies

baseball teams

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process. strategic training and development initiatives measures or metrics identification business strategy formulation and identification training and development activities

business strategy formulation and identification

Which of the following is not one of the major reasons organizations outsource training? desire to access best practices time savings desire for greater control potential cost savings

desire for greater control

Companies adopting a ________ strategy need to train employees in job-search skills and focus on cross-training their remaining employees. concentration external growth disinvestment internal growth

disinvestment

Shaw Industries annually providing more than one million training hours to different constituents-employees, including machinists, marketers, scientists, sales representatives, designers, data scientists, nurses, and administrators-was provided an example of which of the following strategic training initiatives? capture and share knowledge diversify the learning portfolio accelerate the pace of learning expand who is trained

expand who is trained

Which of the following is not a step in the strategic training and development process? facilitating strategic training determining strategic initiatives based on business strategy translating initiatives into concreate learning activities identifying metrics to determine whether training has contributed to goals related to the business strategy none of the above-each is a step

facilitating strategic training

In ________, financial and other resources are not available for development, so companies tend to rely on hiring talent from the external labor market. baseball teams clubs academies fortresses

fortresses

Job-based employees are characterized by low value and high uniqueness. low value and low uniqueness. high value and low uniqueness. high value and high uniqueness.

high value and low uniqueness.

The final step of the strategic training and development process involves ________. identifying the business strategy choosing strategic training and development initiatives identifying measures or metrics creating concrete training and development activities

identifying measures or metrics

A(n) ________ strategy focuses on new market and product development, innovation, and joint ventures. privatization internal growth disinvestment external growth

internal growth

Development of an organizational culture that values creative thinking and analysis is characteristic of a company adopting a(n) ________ strategy. internal growth external growth disinvestment concentration

internal growth

Which of the following positions is characterized by high value and low uniqueness? secretarial staff legal adviser lab technician scientist

lab technician

Business-level outcomes chosen to measure the overall value of training or learning initiatives are referred to as ________. goals metrics business strategies values

metrics

Which of the following is not one of the major business strategies discussed in the text? internal growth product differentiation divestment external growth

product differentiation

Kitty Merriweather, a product manager working in a manufacturing firm, is highly anxious about change. When the top management of Merriweather's firm made it mandatory for all product managers to undergo training, she told her superior that she would be uncomfortable doing so. She added that she was certain of not being able to cope with the new developments. In this instance, Kitty is demonstrating loss of control. uniqueness. resistance to change. indifference to change.

resistance to change

Which of the following is not one of the four major components of the balanced scorecard? financial customers sustainability internal business processes

sustainability

Which of the following is not an advantage of centralized training? streamlined processes the ability to respond quickly to client needs and provide high quality services integrated programs for managing talent and training during times of change stronger alignment with business strategy

the ability to respond quickly to client needs and provide high quality services

Uniqueness refers to employee potential to improve company effectiveness and efficiency. the picture of the future an organization wants to achieve. the extent to which training and learning is centralized in an organization. the extent to which employees are rare, specialized, and not highly available in the labor market.

the extent to which employees are rare, specialized, and not highly available in the labor market.

Which of the following is not one of the major "change-related" problems that need to be addressed before the implementation of new training practices? training-business strategy incongruence resistance to change power imbalance loss of control

training-business strategy incongruence