MGT 400

What is a primary reason why some small businesses resist the opening of large chain retailers like Walmart or Home Depot?

Because the large size creates economies of scale and they can charge lower prices.

_____ ties giving to a business' overall strategy and objectives.

Cause-related marketing

____ law defines the rights and duties of individuals and organizations (including businesses).

Civil.

The ____ is an independent agency within the Federal Reserve System that "regulates the offering and provision of consumer financial products or services under the Federal consumer financial laws.

Consumer Financial Protection Bureau

____ focuses on developing sound organizational practices and integrity for financial and nonfinancial performance measures, rather than on an individual's morals.

Core practices

Which of the following is not a provision of the Dodd-Frank Wall Street Reform and Consumer Protection Act?

Creates an organization to pay the bills of low-income consumers.

____ law not only prohibits specific actions in business such as fraud, theft, or securities trading violations, but also imposes fines or imprisonment as punishment for breaking the law.

Criminal

During the 1990s, the institutionalization of business ethics was largely driven by which piece of legislation.

Federal Sentencing Guidelines for Organizations.

What agency focuses on firms taking action to prevent and detect business misconduct in cooperation with government regulation?

Federal Sentencing Guidelines for Organizations.

Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?

Guessing

The term business ethics is best described by the following statement:

It comprises the principles, values, and standards that guide behavior in the world of business.

Which of the following was not a provision of the Sarbanes-Oxley Act?

It outlawed bribery of officials in other countries.

Which is not one of the four sources of criminal and civil laws?

Judicial law

Which of the following has been identified by the Ethics Resource Center as the leading form of observed misconduct in organizations?

Misuse of company resources

Which of the following is not a benefit that primary stakeholders tend to provide to organizations?

Pro-bono bookeeping

What was enacted to restore confidence in financial reporting and business ethics after the accounting scandals of the early 2000s?

Sarbanes-Oxley Act

Which of the following do not typically engage in transactions with a company and thus are not essential for its survival?

Secondary Stakeholders

A firm that makes use of a ______ recognizes other stakeholders beyond investors, employees, and suppliers, and explicitly acknowledges the two way dialog that exists between a firm's internal and external environments.

Stakeholder interaction model

Which of the following industries tends to generate a high level of trust from consumers and stakeholders?

Technology

Business ethics, as a field, has passed through which of the following states?

Theological discussion to recognition of social issues to a field of study.

Which of the following is generally not considered a business ethics issue?

Type of government

The degree to which a firm understands and addresses stakeholder demands can be referred to as

a stakeholder orientation.

Optimization is defined as

a trade-off between equity and efficiency

Stakeholders' power over businesses stems from their

ability to withdraw or withhold resources.

Social responsibility is

an organization's obligation to maximize its positive effects and minimize its negative effects on stakeholders.

Ethics is a part of decision making

at all levels of work and management.

The first step toward understanding business ethics is to

develop ethical-issue awareness.

The primary objective of U.S. antitrust laws is to

distinguish competitive strategies that enhance consumer welfare from those that reduce it.

An activity is probably ethical if it

does not make consumers feel cheated, deceived, or manipulated.

_____ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.

fraud.

Anticompetitive strategies that focus on weakening or destroying a competitor have spurred antitrust legislation and include all of the following except

free samples.

Which of the following is not a side-effect of being the victim of workplace bullying?

increased productivity.

Among retail stores, ____ is a larger problem than customer shoplifting.

internal employee theft.

A stakeholder group that is absolutely necessary for a firm's survival is defined as

primary

When a commercial states that a product is superior to any other on the market, the marketer risks accusations of ?

puffery

Principles are

specific and pervasive boundaries for behavior that are universal and absolute.

Those who have a claim in some aspect of a firm's products, operations, markets, industry, and outcomes are known as

stakeholders

The ethical decision-making process begins when?

stakeholders trigger ethical issue awareness and individuals openly discuss it with others.

When unethical acts are discovered in a firm, in most instances

there was knowing cooperation of complicity from within the company.

In marketing communications, lying causes predicaments for companies because it destroys

trust