MGT 4620 Bigelow Test 2 quizzes

b. individualistic

Emilee is frequently hostile to other team members, cynical about the goals of the team and others' engagement in the project, and sometimes disagrees and stubbornly blocks progress "just because." Her behavior often leaves other team members feeling hopeless or tired. Emilee's behavior reflects a ____________ role. a. devil's advocate b. individualistic c. gatekeeper d. team-building

a. expectancy

A person's belief that the effort they put into completing a task will lead to performing at a desired level is called a. expectancy b. equity. c. instrumentality. d. valence.

b. high potency

A team's strong belief that it can be effective across a variety of situations reflects which of the following? a. strong transactive memory b. high potency c. strong helping behavior d. low decision informity

d. It can be positive in reducing some employee conflicts.

According to your text, which of the following is a positive outcome of pay secrecy? a. It protects top executives from scrutiny. b. Employees are unlikely to request transparency if they accept secrecy as a rule. c. Overreward equity is guaranteed. d. It can be positive in reducing some employee conflicts.

c. Trust

_________ is the willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions. a. Ethics b. Justice c. Trust d. Consensus

a. Moral identity

__________ is defined as the degree to which people see themselves as moral. a. Moral identity b. Moral intensity c. Moral awareness d. Moral judgment

c. Ability to focus

___________ is defined as the degree to which employees can devote their attention to work, as opposed to perpetrating or being victimized by office politics. a. Trust propensity b. Moral intensity c. Ability to focus d. Moral awareness

b. Decision informity

___________ reflects whether members possess adequate information about their own task responsibilities. a. Hierarchical sensitivity b. Decision informity c. Boundary spanning d. Staff validity

c. Needs

____________ are the cognitive groupings or clusters of outcomes that are viewed as having critical psychological or physiological consequences a. Expectancy b. Valence c. Needs d. Instrumentality

d. Team states

_______________ refer(s) to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together. a. Team cohesion b. Groupthink c. Centralization d. Team states

a. Systems monitoring

________________ involves keeping track of things that the team needs to accomplish its work. a. Systems monitoring b. Coordination c. Goal specification d. Helping behavior

d. band traveling around the country for six months, playing shows at different venues.

An action team could take the form of a a. group of four workers making a specific part on the production line of an automobile factory. b. team composed of interior designers, architects, and builders involved in designing and creating the layout of a new hotel. c. team that oversees the functioning of all the teams in an organization and coordinates activities among teams. d. band traveling around the country for six months, playing shows at different venues.

a. magnitude of consequences

An employee attends work while she should be hospitalized due to the fear of losing her job. Although the situation only affects one employee, it may result in a serious health emergency, fulfilling what facet of moral intensity? a. magnitude of consequences b. concentration of effect c. temporal immediacy d. probability of effect

c. Food, shelter, and safety

Examples of physiological needs are: a. Effectiveness and respect b. Autonomy, control, and responsibility c. Food, shelter, and safety d. Purpose and fulfillment

a. disjunctive

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are __________ tasks. a. disjunctive b. additive c. subjunctive d. conjunctive

d. negative inequity (underreward)

Joe has the same qualifications (education and experience) as Chelsea, and they work for the same company. Joe finds out that Chelsea is earning a higher salary than him, even though they both do the same job. Based on equity theory, what is Joe most likely to experience? a. positive justice b. positive inequity (overreward) C. negative justice d. negative inequity (underreward)

b. action

Monitoring progress toward goals is a type of ______________ process. a. cohesive b. action c. transition d. team-building

c. Extrinsic

Motivation that is controlled by some contingency that depends on task performance is motivation. a. Intrinsic b. Control c. Extrinsic d. Expectant

a. fault lines

One complication is that ______________ often occur in diverse groups, whereby informal subgroups develop based on similarity in surface-level attributes such as gender or other characteristics. a. fault lines b. leader-staff teams c. parallel teams d. punctuated equilibriums

a. process

Team is a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals. a. process b. gain c. diversity d. cohesion

d. Specific

The "S" in the SMART goals acronym stands for: a. Self-set b. Serious c. Systematic d. Specific

a. team performance; team viability

The concern in this chapter is which team characteristics influence team effectiveness. When measuring team effectiveness, two aspects are considered important: _____________, which may include metrics such as the quantity and quality of output, and _______________, sometimes called team commitment. a. team performance; team viability b. team composition; team size c. task interdependence; goal interdependence d. team roles; team diversity

c. face-to-face channels.

The highest level of information richness is achieved when messages are transmitted through a. handwritten letters. b. phone calls. c. face-to-face channels. d. instant messages

d. process loss.

The phenomenon of a team delivering "less than the sum of its parts" can be explained by the term a. communication conflict. b. production blocking c. social loafing. d. process loss.

a. reciprocal

Total Tone Fitness has structured its employee teams so that members interact with a subset of other members to complete the team's work. Total Tone uses ___________ interdependence. a. reciprocal b. pooled c. sequential d. comprehensive

c. Persistence

Wallace just got a new batch of articles to edit. He is enthused about starting something new. He decides to put all other distractions aside and focus on this task. He gets a great deal done, but after three hours, he is ready for something else. Deciding to quit after a few hours demonstrates the effect of Wallace's motivation on his ________________ of effort. a. Intensity b. Direction c. Persistence d. Sincerity

a. coordination

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly? a. coordination b. confidence building c. groupthink d. cohesion

b. distributive

When employees evaluate outcomes such as pay, rewards, and promotions to determine whether they are allocated using proper norms, they are applying the type of justice. a. procedural b. distributive c. informational d. interpersonal

c. need

When organizations protect new employees from committee assignments and other extra activities so that they can get their careers off to a productive start, they are using the norm type of allocation norms. a. reciprocity b. equality c. need d. equity

d. cognition-based

When trust is rooted in a rational assessment of the authority's trustworthiness, it is called trust. a. disposition-based b. affect-based c. power-based d. cognition-based

a. benevolence

Which of the following dimensions of trustworthiness is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives? a. benevolence b. competence c. trust propensity d. good will

c. compromiser

Which of the following is a team-building role? a. orienter b. energizer c. compromiser d. initiator-contributor

b. Art and Raul lead the rescue effort when their company's coal mine collapses.

Which of the following is an example of a function of an action team? a. Bruce and Brad work to improve the durability of the battery covers their company makes. b. Art and Raul lead the rescue effort when their company's coal mine collapses. c. James and Michael form a committee to purchase new busses for the school corporation. d. Shelly and Jenny divide the tasks associated with assembling the refrigerators on their line.

b. moral sensitivity

Which of the following is not a factor in the four-component model of ethical decision making? a. moral awareness b. moral sensitivity c. ethical behavior d. moral intent

a. Self-efficacy and competence

Which of the following motivating forces have the strongest performance effect? a. Self-efficacy and competence b. Difficult goals c. Perceptions of equity d. High levels of expectancy

b. Bill, just named sales manager, asks Fred what his job was like when he was the sales manager

Which of the following scenarios demonstrates how workers determine efficacy levels through vicarious experiences? a. Butch compares the salary he has just been offered to the salary he made at his previous job b. Bill, just named sales manager, asks Fred what his job was like when he was the sales manager c. Sal looks at his diploma from a prestigious university and realizes he is very smart. d. Reno pats Ed on the back and tells him he is making great progress on his design project.

d. The responsibilities of the leader and the rest of the team are distinct.

Which of the following statements accurately describes leader-staff teams? a. The members are bound to follow their duties and have no scope to improve their performance. b. The members have no latitude with respect to the behaviors they exhibit. c. The members have the ability to create and choose their own tasks. d. The responsibilities of the leader and the rest of the team are distinct.

a. work; management

While __________ teams focus on the accomplishment of core operational-level production and service tasks, ___________ teams focus on integrating the activities of subunits across business functions. a. work; management b. action; work c. management; work d. project; work

a. Transactive

____________ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team. a. Transactive b. Process c. Centralized d. Institutional

b. Ethics

______________ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms. a. Morality b. Ethics c. Trust d. Justice