MGT 498: Strategic Management

Thanh works in the engineering and manufacturing division of his company. Other departments include marketing, accounting, human resources, and research and development. Each department reports to the CEO. Thanh's company is organized according to a(n) Blank______ structure.

functional

Effective strategy implementation, in general, will help a firm Blank______.

gain and sustain competitive advantage

A firm's unwillingness to alter how things are currently done is known as Blank______.

inertia

Which of the following use codified policies and procedures to define and direct employee behavior?

input controls

Match the global strategy (on the left) with the appropriate structure (on the right). international multidomestic global standardization transnational

international: functional multidomestic: multidivisional with divisions according to geographic areas; decentralized decision making global standardization: multidivisional with divisions according to products; centralized decision making transnational: global matrix; balance of centralized and decentralized decision making, two layers of hierarchy (geographic and product)

Samira works for a company with a strict top-down structure. Her daily tasks must conform carefully to written guidelines and rules, and she has very specific job responsibilities. Samira works for a(n) Blank______.

mechanistic organization

A firm using a(n) Blank______ strategy is likely to have a multidivisional structure with the multiple divisions representing different geographic areas and decentralized decision making.

multidomestic

Which of the following types of control defines expected results in order to guide employee behavior?

output controls

Select all that apply Which of the following are benefits of a functional structure that also apply to the matrix structure?

responsiveness decentralized focus

If a company fails to change its culture as the firm and environment change, the company's culture can turn into a core Blank______.

rigidity

Ravi works for a small company. The company owner makes all strategic decisions and manages the day-to-day operations. Ravi's company has a Blank______ structure.

simple

Simple structures tend to be used by which group?

small companies with low organizational complexity

Select all that apply Which of the following are factors that influenced the shift from closed innovation to open innovation?

the increasing supply and mobility of skilled workers the growth of venture capital

Which of the following statements is true regarding the relationship between strategy formulation and strategy implementation?

Strategy implementation is at least as important as strategy formulation for success.

Which of the following determines the allocation of resources and the organization and operations of workers?

a firm's organizational structure

Which type of structure uses domain expertise to separate employees into specific areas based on their purpose, such as sales and human resources?

a functional structure

Which of the following structures is a combination of the multidivisional structure and the functional structure?

a matrix structure

Mechanistic organizations tend to have Blank______.

a tall hierarchy that relies on centralized decision making

Which of the following is true of an M-form?

Each division operates independently.

How does an organization's culture influence employee behavior?

Employees are motivated by positive culture because it appeals to their higher ideals.

Which of the following terms describes searching for new knowledge that may enhance a firm's future performance?

Exploration

True or false: Organizational culture should never change.

False

Which of the following statements about formalization is true?

It is often necessary to achieve consistent and predictable results.

Which of the following statements about open innovation is true?

The sharing of ideas and inventions from within the firm and from outside sources can go both ways.

Which type of organization attempts to balance and harness different activities in trade-off situations?

ambidextrous organization

Select all that apply Which of the following are effects that a strong organizational culture can have on employee behavior?

behavior aligns more closely with the firm's strategic goals more effective cooperation stronger commitment, engagement, and effort

How do founders leave their imprint on their organizations?

by taking their vision and making it into reality

A firm would use input controls if it wanted to Blank______.

define and direct employee behavior through a set of explicit, codified rules and standard operating procedures

The Foamy Mug, a chain of coffee shops, ensures consistent quality and service in each of its cafés by using policy and procedure manuals that explicitly describe employee tasks. The Foamy Mug is characterized by a high degree of Blank______.

formalization

Steve Jobs defined and shaped Apple's culture, and his influence continued even after he left the company. This is known as Blank______.

founder imprinting

Taki works for a start-up company that is highly centralized and its employees are not allowed to wear headphones while working. However, the company offers a flexible work schedule, free childcare, and free yoga classes. These rules and perks describe the company's Blank______.

organizational culture

Select all that apply Which are examples of strategic control-and-reward systems?

organizational culture input controls output controls

The structure, processes, and procedures of an organization are designed, put into place, reviewed, and reworked through a process known as Blank______.

organizational design

Graciela's used to be the industry leader in restaurant supplies, but over the years competition grew, and the company's market share declined. Graciela's has launched several marketing campaigns and introduced new products and services. However, not much else in the company has changed, and it still relies on the same team of managers. Graciela's is experiencing Blank______.

organizational inertia

When firms tie employee compensation and rewards to predetermined goals, such as a specific sales target, but do not specify the means to those results, they are using Blank______ controls.

output

Leslie, Juan, and Felicia all work for the same company. Leslie pays the bills and invoices customers, Juan makes sure the company's computers and phones work, and Felicia interacts with customers and sellers of the firm's products. This is an example of Blank______.

specialization

The element of organizational structure that separates the tasks of one job from the tasks of another is known as Blank______.

specialization

A system that allows managers to specify goals, measure progress, and provide performance feedback by ensuring that the incentives of shareholders and employees are aligned is called a Blank______ system.

strategic control-and-reward

The portion of the strategic management process that concerns the organization, coordination, and integration of work processes is Blank______.

strategy implementation

Which of the following has been called the "graveyard of strategy" due to managers' high rate of failure when attempting it?

strategy implementation

Which of the following structures is divided into several distinct business units, each of which has its own profit-and-loss center?

the multi-divisional structure

Select all that apply A firm's organizational structure directly determines which of the following aspects of the firm?

the orchestration of individual and team work efforts the distribution of resources

What is the goal of a differentiation strategy?

to create a competitive advantage by offering products or services at a higher perceived value, while keeping costs under control

What is the goal of organizational design?

to enable managers to translate their chosen strategy into a realized one

What must a firm that pursues a cost-leadership strategy do in order to nurture and constantly upgrade core competencies in manufacturing and logistics?

use a functional structure that has mechanistic organizational elements

What is important is defined by _______ ; which attitudes and behavior are deemed appropriate are defined by _______.

values; norms