mgt

The industrial revolution began shortly after

1700

Management's body of knowledge is applicable to which type of organization?

Business Government Educational Religious all of the above

Japan's most prestigious award for quality is known as the _____________ award.

Deming

The human relations movement came out of which management theory/approach?

Hawthorne studies

______ involves mathematical models and advanced technology that can be used to solve a wide variety of problems in decision and operations management.

Management science

When modern companies think it is important to provide schools for their workers children they are following the ideas of which management leader?

Owen

The behavioral approaches to managing focused solely on the output of employees.

Ture

Examples of the upper echelon of top management include all of the following except

chief executive officer. president. chief operations officer. head nurse. governor.

Planning

deals with setting goals and the actions to reach them. deals with creating an organization's structure. deals with determining ways to ensure that feedback follows performance. refers to influencing employees to do what you want them to do. all of the above

When a manager is trying to minimize the waste in the use of resources he/she is trying to be

efficient. effective. controlling. a planner. an organizer.

The concept that states the functions of management must be performed by managers in all types of organizations, in all cultures of the world is

globalization of management. universality of management. interpersonal management. conceptual management. empowerment.

When a manager coordinates a company's resources he/she is involved in which managerial function?

planning organizing implementing leading controlling

The four management functions include

planning, organizing, implementing, and controlling. planning, evaluating, leading, and controlling. planning, organizing, leading, and controlling. evaluating, deciding, leading, and controlling. planning, organizing, leading, and evaluating.

When a manager is looking at how well the company's progress relates to the company's goals, he/she is said to be

planning. organizing. leading. implementing. controlling.

Most organizations are built around the following three primary functions:

production/operations, marketing/sales, and finance/accounting. production/operations, recruiting, and finance/accounting. production/operations, marketing/sales, and strategic planning. production/operations, information systems, and marketing/sales. recruiting, marketing/sales, and finance/accounting.

Contemporary approaches to management include each of the following except:

scientific management

Examples of titles of first-level managers include all of the following except

vice president. supervisor. store manager. head nurse. team leader.